The resort was well cleaned. Food was good. Great location and friendly staff with great service.
Clayton
Clayton,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 26 日
Loved the friendly and thoughtful staff. The ocean view was great, comfortable bed, great breakfast buffet. Thank you Ranece for your help and for the birthday cake! Will definitely be back!
Imen
Imen,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 26 日
Poderia ser melhor!
A rede Iberostar sempre foi um porto seguro. Minha primeira vez na Jamaica, então não quis arriscar, porém, fiquei surpreso com a falta de cordialidade, e por vezes até má educação de funcionários, com frequência muito grande!
Acho que foi uma excelente propaganda para o Iberostar da praia Paraíso, em Playa del Carmen.
Mario
Mario,4 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 13 日
My stay was nice... Actually it would have been Excellent, UNTIL... WHEN I CHECKED IN THERE WAS A $5 KEY HOLD, I SPECIFICALLY GAVE THE FRONT DESK ASSOCIATE $5 CASH NOT MY CARD, AT CHECKOUT I INQUIRED ABOUT THE REFUND OF THE $5 SHE PROCESSED TO TELL ME THAT I DIDN'T GIVE IT TO HER BECAUSE THEY ONLY ACCEPT CARD... NOW I'M NOT CRAZY OR DELUSIONAL ABOUT $5 IT'S THE PRINCIPLE OF IT ALL AND I DIDN'T APPRECIATE IT AT ALL FROM A MAJOR RESORT
Kimberly
Kimberly,5 晚行程
Expedia真实住客点评
2/10 很差
2025 年 9 月 13 日
I’ve stayed in Jamaica before and this place made me feel like I wasted my money. Some of the staff were rude and not helpful. Pool opened la
Ayasha Sameh
Ayasha Sameh,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 10 日
Perfect place! Nice staff! Delicious food and drinks!
Irma
Irma,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 9 日
Tiffany
Tiffany,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 8 日
Michael Gabriel
Michael Gabriel,7 晚行程
Expedia真实住客点评
8/10 很好
2025 年 9 月 8 日
The resort offered a pleasant stay, and most of the staff were accommodating. Entertainment options were well-received by both kids and adults alike. Food quality was also notable. However, dining at the lobster and steak house proved disappointing due to inattentive service from a waiter who was impolite and slow, leading to a lengthy delay in receiving our entrée and our eventual decision to leave and eat elsewhere. Other visitors had comparable issues with the service at this restaurant.
Yesenia
Yesenia,7 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 9 月 7 日
The food was the worst part .
Laxandria
Laxandria,5 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 7 日
Ramona
Ramona,5 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 6 日
Patrici
Patrici,5 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 6 日
Service is not always on point but some employees are more helpful than others!!
Overall will visit again
Saudia
Saudia,6 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 3 日
People very nice super clean so much fun highly recommend
Jesenia
Jesenia,7 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 3 日
Food was amazing, staff is so kind, and the beaches were lovely. Water was so warm this time of year too
Athena
Athena,5 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 2 日
Amazing staff in room service, restaurants, pool side
David
David,5 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2025 年 9 月 2 日
Vanessa
Vanessa,10 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 2 日
Lindsey
Lindsey,7 晚行程
Expedia真实住客点评
6/10 好
2025 年 9 月 1 日
If you’re looking for a nice Caribbean beach- this resort is not for you.
Gennadiy
Gennadiy,12 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 1 日
Nicole
Nicole,7 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 31 日
Food was good. Rooms clean and comfortable. Pool area was clean and relaxing. Entertainment was great. The beach however was not very clean.
Overall an excellent place to stay with friendly staff. Will visit again.
Sandra
Sandra,2 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 8 月 30 日
Pros: Overall, a great resort. The food is good, and I saw a lot of chefs from different cultures—even had short conversations with them. It’s mostly quiet and feels secure. Most of the staff are super friendly.
Cons: I booked a room with two beds a month in advance, but when I arrived, I got one bed and a really uncomfortable pullout instead. This was definitely on them since all the two-bed ocean-view junior suites were already booked. They wouldn’t give me an upgrade either. I went back to the front desk four times to see if one opened up, but I was either told nothing was available or just ignored. I eventually gave up and slept on the floor.
They also need to do a better job cleaning the corners and crevices of the bathroom. (Tip for the resort: I use a steam brush at home and it works wonders.)
Heston
Heston,5 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 29 日
Great place the entertainment and food was great!!!!!