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Sky Borges Hotel Alpenhaus

3.5 star property
Mountain hotel with spa, near Gramado Covered Street

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Photo gallery for Sky Borges Hotel Alpenhaus

Exterior - Sky Borges Hotel Alpenhaus (Gramado)
Free daily local cuisine breakfast - Sky Borges Hotel Alpenhaus (Gramado)
Lobby sitting area - Sky Borges Hotel Alpenhaus (Gramado)
Indoor pool - Sky Borges Hotel Alpenhaus (Gramado)
Lobby sitting area - Sky Borges Hotel Alpenhaus (Gramado)
Surrounded by Gramado's charming atmosphere, Sky Borges Hotel Alpenhaus is a haven for families and travelers alike. Enjoy the indoor pool, unwind with aromatherapy or a massage at the onsite spa, explore the nearby Covered Street or relax in the garden.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free breakfast
  • Spa
  • Parking available
  • 24/7 front desk
  • Pool
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Full-service spa
  • Indoor pool
  • Free children's club
  • Valet parking
  • Self parking
  • Hot tub
  • Room service
  • Massage/treatment rooms
  • 24-hour front desk
  • Air conditioning
  • Garden

For families (6)

  • Children stay free
  • Children's club (free)
  • Kitchenette
  • Television
  • Garden
  • Daily housekeeping
The current price is CNY363
CNY416 total
includes taxes & fees
Dec 10 - Dec 11

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Apartment

Hypo-allergenic bedding, minibar, desk, blackout drapes

Deluxe Apartment

9.6 out of 10
Exceptional
(17 reviews)

Highlights

Porch/lanai
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Kitchenette
LED TV
Hypo-allergenic bedding
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Elite Suite, Kitchen

Hypo-allergenic bedding, minibar, desk, blackout drapes

Elite Suite, Kitchen

Highlights

Porch/lanai
Separate dining area
Soundproofed
Air conditioning
Heating
Kitchenette
LED TV
Hypo-allergenic bedding
  • 43 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Quadruple Room, Kitchen

Hypo-allergenic bedding, minibar, desk, blackout drapes

Superior Quadruple Room, Kitchen

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Porch/lanai
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Kitchenette
LED TV
Hypo-allergenic bedding
  • 38 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Apartment

Hypo-allergenic bedding, minibar, desk, blackout drapes

Superior Apartment

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Porch/lanai
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Kitchenette
LED TV
Hypo-allergenic bedding
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

Similar properties

Lobby
Sky Palace Hotel
  • Pool
  • Free breakfast
  • Parking available
  • Free WiFi
8.8 out of 10, Excellent, 1,004 reviews
The price is CNY278
CNY320 total
includes taxes & fees
Dec 14 - Dec 15
Sky Palace Hotel
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About the neighborhood

Map
Avenida Borges De Medeiros 4206, Centro, Gramado, RS, 95670-000

What's nearby

  • Expo Gramado - 4 min walk - 0.4 km
  • Orchids Park - 4 min walk - 0.4 km
  • Gramado Central Avenue - 15 min walk - 1.3 km
  • Gramado Covered Street - 19 min walk - 1.7 km
  • Santa Claus Village - 2 min drive - 2.0 km

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 88 min drive
  • Salgado Filho Intl. Airport (POA) - 141 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪Serenissima Panetteria - ‬11 min walk
  • ‪Botequim Da Borges - ‬9 min walk
  • ‪Wood Restaurante & Lounge Bar - ‬13 min walk
  • ‪Kopenhagen - ‬11 min walk

About this property

Sky Borges Hotel Alpenhaus

Sky Borges Hotel Alpenhaus features a free kids' club and puts you just a 5-minute drive from Gramado Covered Street. You can take a dip in the indoor pool, then visit the spa to be pampered with deep-tissue massages, body treatments, or aromatherapy. Other features include a hot tub and a garden.

At a glance

DONE

Hotel size

    • 98 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: noon
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Guests may contact this property in advance to reserve a baby stroller.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Parents must have child's birth certificate and photo ID*
    • Free children's club
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Secured onsite self parking (BRL 30 per day)
    • Secured onsite valet parking (BRL 30 per day)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free local cuisine breakfast each morning 6:30 AM–10:00 AM
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Free children's club

What to do

  • Pool table

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2000
  • Garden
  • Fireplace in lobby
  • Television in common areas
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Hot tub
  • Massage/treatment rooms
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Handrails in stairways
  • Well-lit path to entrance
  • Pool access ramp on site

Room amenities

Be entertained

  • 28-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Minibar

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Porch or lanai

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Microwave
  • Kitchenette

More

  • Daily housekeeping
  • Restaurant dining guide

Special features

Spa

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: BRL 3.28 per accommodation, per night
  • Service fee: 10 percent

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Parking

  • Secured self parking costs BRL 30 per day
  • Secured valet parking costs BRL 30 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 10:00 PM

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Alpenhaus Gramado
Alpenhaus Gramado Hotel
Alpenhaus Hotel
Hotel Alpenhaus
Hotel Alpenhaus Gramado, Brazil
Prodigy Hotel Alpenhaus Gramado
Prodigy Hotel Alpenhaus
Prodigy Alpenhaus Gramado
Prodigy Alpenhaus
Prodigy Alpenhaus GJP Hotel Gramado
Prodigy Alpenhaus GJP Hotel
Prodigy Alpenhaus GJP Gramado
Prodigy Alpenhaus GJP
Hotel Laghetto Allegro Alpenhaus Gramado
Laghetto Allegro Alpenhaus Gramado
Laghetto Allegro Alpenhaus
Prodigy Alpenhaus BY GJP
Sky Borges Alpenhaus Gramado
Sky Borges Hotel Alpenhaus Hotel
Hotel Laghetto Allegro Alpenhaus
Sky Borges Hotel Alpenhaus Gramado
Sky Borges Hotel Alpenhaus Hotel Gramado

Frequently asked questions

Does Sky Borges Hotel Alpenhaus offer free cancellation for a full refund?

Yes, Sky Borges Hotel Alpenhaus does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sky Borges Hotel Alpenhaus?

Yes, there's an indoor pool. Guests have pool access from 10:00 AM to 10:00 PM.

Are pets allowed at Sky Borges Hotel Alpenhaus?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Sky Borges Hotel Alpenhaus?

Yes. Self parking costs BRL 30 per day. Valet parking costs BRL 30 per day.

What are the check-in and check-out times at Sky Borges Hotel Alpenhaus?

Check-in start time: 2 PM; Check-in end time: noon. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.

What is there to do at Sky Borges Hotel Alpenhaus and nearby?

Sky Borges Hotel Alpenhaus has a spa and an indoor pool, as well as an arcade and a garden.

Does Sky Borges Hotel Alpenhaus have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchenette is available in every room, and also includes a microwave.

Does Sky Borges Hotel Alpenhaus have any outdoor private spaces?

Yes, every room features a porch or lanai.

What's the area around Sky Borges Hotel Alpenhaus like?

Sky Borges Hotel Alpenhaus is in C A I C, a short 18-minute walk from Gramado Covered Street and 14 minutes' walk from Gramado Central Avenue.

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Sky Borges Hotel Alpenhaus Reviews

Reviews

8.6

Excellent

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

The facility offers different ways to enjoy, since comfortable rooms up to places to pratice sports.
SERGIO RICARDO, 1-night trip

8/10 Very good

Boa

Boa
felipe, 1-night trip

8/10 Very good

Café da manhã ótimo, quarto bem espaçoso e agradável. Academia deixa a desejar. Pecou pois a sanduicheira estragou e não tinham outra para repor, até mesmo no dia seguinte, mesmo com toda a estrutura do hotel e da rede Sky.
Lucas, 5-night trip

2/10 Poor

Café da manhã na maioria dos dias com itens requentados, ar-condicionado e ventilador quebrados, cheiro de mofo nos corredores, atendimento na recepção deixou a desejar, não fomos acolhidos, o rapaz se preocupou em falar sobre taxas e o que aí da tínhamos que pagar, quase foi muito indelicado ao falar sobre as vagas rotativas do hotel. A maioria dos colaboradores não são simpáticos, nem ao menos bom dia eles falam. Minha experiência nesse hotel foi ruim, não retornarei e não recomendo a ninguém.
Wagner, 3-night trip

8/10 Very good

Hotel necessita reforma - Modelo antigo - Quarto Ok mas nada especial
Robson, 1-night trip

6/10 Good

Bom dia!!! Não gostei do quarto aonde ficamos...abaixo da cozinha do hotel e 5h manhã barulhos fortes ao qual acordamos pelo barulho . O resto nao tem o que reclamar atendimento ótimo. Mas ser acordado 5h manhã complicado.
Rubiane, 2-night trip

8/10 Very good

Ótimo quarto e café da manhã. Pontos que podem ser melhorados: Choque térmico da piscina coberta até os quartos e o fechamento da piscina sem aviso prévio de 24h, estávamos planejando usufruir da piscina no dia 20/11 antes de nossa saída do hotel, fomos surpreendidos com um pequeno aviso enquanto estávamos à caminho, já vestidos. Acabamos adiantando nosso check out devido à manutenção.
Giovana, 2-night trip

10/10 Exceptional

Tudo ótimo!
Alex, 1-night trip

8/10 Very good

Sim
VERA LUCIA S, 1-night trip

8/10 Very good

Quarto amplo, com aquecedor e muitas cobertas disponíveis. O café da manhã tinha muitas opções doce e salgada e contava sempre com a atenção maravilhosa de uma moça que fazia a reposição dos itens. Deixou a desejar na limpeza do quarto, fiquei 6 dias e não limparam o chão, só arrumavam a cama. Outra coisa chata era a empresa oferecendo brinde do golpe das cotas logo na saída do café.
nara, 5-night trip

10/10 Exceptional

Quarto amplo, organizado. Infra estrutura funcional em dia.
Frederico, 2-night trip

6/10 Good

Pagamos por taxas de serviços e não foram feitas as limpeza do quarto e nem troca das toalhas
Nilmar, 2-night trip

8/10 Very good

O café da manhã é excelente, com um atendimento diferenciado da funcionária Tatiana. O hotel só precisa de um olhar de cuidado. Algumas paredes descascando, necessitando de pintura e os carpetes dos corredores alguns manchados, o que traz um aspecto que incomoda.
GISELE, 5-night trip

10/10 Exceptional

Tudo ótimo…
Edson, 3-night trip

10/10 Exceptional

Gostei muito da minha estadia
Kelvin, 4-night trip

10/10 Exceptional

Conforto das camas, hotel em si muito bonitinho e o café da manhã incrivel
Jonathan, 1-night trip

10/10 Exceptional

Adorei o hotel, boa localização, quarto amplo, completo com cozinha, silencioso, cama king e uma de solteiro, colchoes bons demais, ótima ducha, apenas duas queixas, precisa dedetizar, o quarto tinha muitas baratinhas e o microondas nao funcionava, pedimos para trocar o aparelho e nada foi feito, mas nao foi um problema, pois tentamos utilizar apenas uma vez. Piscina aquecida e banheira de hidromassagem muito boas, restaurante bacana, com bastante fartura, sala com brinquedo para crianças menores e sala de jogos para maiores. Voltaria com certeza.
Imare Dantas, 5-night trip

6/10 Good

El hotel en general y la habitación deberían ser remodelados
Jens, 2-night trip

8/10 Very good

Estaba bueno el desayuno pero frío
Alicia, 1-night trip

8/10 Very good

Equipe boa, quarto limpo. Café bom O hotel deveria informar se a acomodação for no bloco B, não tem acessibilidade para idosos tomar o café da amanhã. A cobrança dos valores na entrada é de fato deselegante. O valor da taxa cobrada na entrada não é informa antes quando fechamos. Sugere que a taxa que o aplicativo cobra do hotel é repassada para nós. Deveria ser feita a manutenção nas luminárias dos quartos. Quase que nos acidentamos no banheiro após a proteção de vidro ter caído no banheiro. Tivemos sorte!
Eduardo, 4-night trip

8/10 Very good

O quarto é amplo, excelente colchão com menu de travesseiros. Bom café, e atendimento cordial de toda a equipe, recomendo.
vitor, 1-night trip

10/10 Exceptional

Fomos muito bem recepcionados, adoramos!
Wanderlayne, 2-night trip

10/10 Exceptional

Só pecaram no check in, muito despreparo dos atendentes.. Tirando isso estava ótimo
Fernando Henrique do, 1-night trip

4/10 Fair

Quarto com filhote de barata provável ter ninho, café da manhã ótimo mas serviço muito ruim, hospedam mais gente do que comporta o café, alguns garçons olhando e não recolhendo pratos e quando faziam nem limpavam as mesas, café sempre com confusão de manhã.
FLAVIO, 4-night trip

4/10 Fair

Bom dia, A experiência foi muito ruim! Estive neste final de semana com a minha família e não gostamos da experiência. Elenco dois pontos que nos desagradaram: 1) A questão do café da manhã, pois o ambiente foi muito tumultuado com falta de produtos e funcionários atrapalhados; 2) E o principal, a camisa da minha esposa desapareceu do nosso quarto, e possivelmente ocorreu no momento da limpeza do quarto (que não deveria ocorrer, visto que ficamos uma noite apenas), pois estava próximo as toalhas que recolheram. Além disso, ao acionar os colaboradores do hotel não demonstraram nenhuma boa vontade em investigar o caso e tentar ver nos sacos das toalhas/lençóis sujos. Como não encontraram, sinalizaram que deveriam acionar a gerência e até o momento não tivemos retorno. Isso já se arrasta 5 dias desde quando reportamos e sempre precisamos ficar cobrando um retorno, não sendo demonstrada vontade de resolver o caso. 3) Piscina também não estava limpa. Enfim, experiência ruim pelo tratamento dado pela equipe de atendimento às duas situações, principalmente o segundo caso.
EDERSON J, 1-night trip