The customer service was terrible the place stated i didn’t have a reservation when I did. I ended up having to sleep in my car the first night in Aruba. I do not recommend them to any one. Would give negative stars
Naquiaja
Naquiaja,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 4 日
Hell in Aruba
Bed bugs and fleas were everywhere. It took two weeks for my legs to heal. No covers and old dirty sheets were on the beds, no toiletries.👎
真实旅客
2 晚结伴旅行
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 17 日
Mala. Nos demoraron en atendernos casi una hora. La señora nos cobró aparte del pago 10 dólares más por migración a pesar de haber pagado el total y también haber pagado los impuestos migratorios en el aeropuerto. Para el check out lo mismo, esperamos una hora para que se acerque la encargada. Un maltrato total y la habitación extremadamente pequeña.
Carolina Castillo de
Carolina Castillo de,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 16 日
Alan
Alan,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 3 月 11 日
Horrible stay I need my money back please
The property manager was not available. Also my room was given to someone else. She also charge a five dollars a day Tax for me being a tourist The property also had no air-conditioning we were also told not to flush the toilet because of sewage problems And the first night I did not even stay in the properly because my apartment was given to someone else