Very clean room. Bigger than expected. Friendly, helpful staff. Only one complaint : the bed was much too small. We would rather have had a smaller room with a bigger bed which is what we expected for the price and by the description on the website.
Helen
Helen,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 12 月 1 日
1st thing we were told was “were you told there’s no restaurant or bar tonight”. Which was a shock. The hotel is so far out of town. It’s beyond the back of beyond. it cost us over £26 plus tip for taxi to town to get a meal. Room was sparse bed hard window didn’t close towel rail in bathroom broken. I could go on. If I’d realised it was a britainia hotel group I would never have booked as I feel they are well below par. There was a tray with couple of tea bags and coffee sachets. You’d have thought they’d have at least added a biscuit under the circumstances. Hotels.com are at fault too as we were not notified. Only on Friday to check in online
Carol
Carol,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 29 日
Marius
Marius,6 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 26 日
For less than 50 pounds it's an absolute bargain, a nice hotel in a beautiful building with a soul !
Mariusz
Mariusz,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 6 日
Cosy and warm, friendly and helpful staff. Very clean room with what looked like a new shower room. The hotel itself is a bit older in style but perfectly fine for a pre-flight stop over or for playing golf locally. In fact it was only 5 mins from Royal Troon and about 15 mins from Dundonald links. Parking was easy and outside the front door - made carrying golf equipment easy! We were allowed to order in Just Eat which was convenient, but lots of restaurants in Troon.
Fiona
Fiona,3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 10 月 30 日
Robert is very kind and helpful. All other staff is terrible.
Rooms are very old and need proper maintenance. Mostly heaters and showers are broken.
Harmanpreet
Harmanpreet,3 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 28 日
I have stayed here many times and it is good value for money and i like it. My bathroom had been refurbished and was beautiful, staff were very friendly too. Didn't eat here. The main building is very nice. Give it a try its better than you think.
Craig
Craig,1 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 10 月 25 日
Absolutely horrendous breakfast
Alan
Alan,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 10 月 19 日
Room cleanliness is very poor. Fan in bathroom has definitely never been cleaned. Bathroom in general was Windows and frames in the room were filthy.
Paul
Paul,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 10 月 5 日
Mark
Mark,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 10 月 5 日
Friendly welcome on check in, directions to room and timings for breakfast advised. Room was fairly decent, nice bathroom, plenty of sockets, tv, hairdryer, iron and board. The bed wasn’t that comfortable and very squeaky.
Breakfast - we only paid £5 extra for 2 breakfasts so didn’t expect much. The Garden room was a large room with plenty of tables available. There was a selection of hot and cold foods available but hot items weren’t that hot at 8.30am. Breakfast timings of 7-9am on a Sunday were also very early.
Louise
Louise,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 5 日
I had a tough week came away this weekend's and came away with a nice clear heads staff was very friendly the food was top quality and there's no bother if you've got any questions there just answer it I will be back to shame my had to go home I got quite easy of squatted there
Johnathan
Johnathan,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 5 日
mckellar
mckellar,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 4 日
John
John,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 9 月 26 日
Beautiful Country House In A Stunning Setting.
Old style country manor in a beautiful location and setting in the Ayrshire countryside. Staff very friendly and some of the public areas were beautiful (Grand Staircase a particular highlight)
Breakfast buffet was also well worth the money, although the room was not the easiest to get to.
BUT - the bedrooms need serious updating. Cleanliness was good but not great, floorboards creaked all over the place, bed was uncomfortable, bathroom had cracked tiles al over the place, one window was draughty and didn’t lock, and the bedroom in general felt like it was stuck in the 1980s. Such a shame and a stark contrast to the rest of the building.
Would visit again just for the setting though.
Stephen
Stephen,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 9 月 22 日
Staff were excellent but….
Room was clean but Stairwells looked like they hadn’t seen a hoover for some time.
Window in room needed replacing - condensated up within the pane
No evening meal available so had to send out for a takeaway
Looks like no real investment in ongoing refurbishment for some time
David
David,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 9 月 16 日
Craig
Craig,1 晚行程
Ebookers真实住客点评
10/10 绝佳
2025 年 9 月 16 日
Paul
Paul,1 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 9 月 15 日
Elizabeth
Elizabeth,2 晚行程
Expedia真实住客点评
6/10 好
2025 年 9 月 13 日
It seems the staff does the best they can with what Britannia provides. The building is in poor condition and run down. It has the potential to be a spectacular destination if the owners spent some money. However, that doesn’t seem to be the case. Any work that has been done, has been done on the cheap. They get their senior bus tours and seem to be happy with the money that brings in. The restaurant is a glorified cafeteria and has absolutely no character. Carpets were dirty snd in need of vacuuming. If your looking to stay here, keep looking.
Michael
Michael,1 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 9 月 12 日
Shaun
Shaun,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 8 日
John
John,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 8 日
Great place to stay
Great stay, staff were very friendly and it had everything we needed. Very good value for money. The only thing that could have been improved was to allow dogs in the bar area, or at least part of it!
Charlotte Victoria
Charlotte Victoria,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 9 月 8 日
Hmmm
Needs a good revamp, only stay if you get a very good price
Chris
Chris,5 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 9 月 8 日
Basic hotel
Room very small. Not particularly clean, old fashioned decor. Shame as could be a great hotel with some updating. The dining room basic with basic food. All this would be ok for a 3 star hotel except we paid £90 for a night. Bar full of drunk folk and we were kept awake by the loud entertainment.