Does voco Stockholm Kista by IHG offer free cancellation for a full refund?

Yes, voco Stockholm Kista by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at voco Stockholm Kista by IHG?

Yes, there's an indoor pool. Guests have pool access from 11:00 AM to 9:00 PM.

Are pets allowed at voco Stockholm Kista by IHG?

Yes, pets are welcome, with a limit of 2 total. There's a charge of SEK 250 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at voco Stockholm Kista by IHG?

Yes. Self parking costs SEK 138 per night. Electric vehicle charging is available.

What are the check-in and check-out times at voco Stockholm Kista by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

Is there an onsite casino at voco Stockholm Kista by IHG?

No, this hotel doesn't have a casino, but Casino Cosmopol Stockholm (13-min drive) is nearby.

What is there to do at voco Stockholm Kista by IHG and nearby?

Voco Stockholm Kista by IHG has an indoor pool and a 24-hour fitness center, as well as a sauna.

Are there restaurants at or near voco Stockholm Kista by IHG?

Yes, there's an onsite restaurant.

What's the area around voco Stockholm Kista by IHG like?

Voco Stockholm Kista by IHG is a short 6-minute walk from Kistamassan Exhibition and Events Centre and 8 minutes' walk from Kista Galleria.

voco Stockholm Kista by IHG, Stockholm: Hotel Reviews, Rooms & Prices

8/10 Very good

Oct 5, 2025

Very pleasant stay. Modern hotel which was very clean.

Molly, 2-night trip

10/10 Exceptional

Sep 13, 2025

Romantic stopover

Great staff & spa

Richard, 1-night trip

10/10 Exceptional

Sep 21, 2025

it was good

Lawrence, 1-night trip

10/10 Exceptional

Apr 30, 2025

Lovely hotel - very friendly staff.

Denis, 4-night trip

10/10 Exceptional

Jun 26, 2025

Really great experience overall!

Chukwuemeka, 2-night trip

8/10 Very good

Jul 5, 2025

Nice and clean. Helpfull staff

Poul, 4-night trip

10/10 Exceptional

Aug 31, 2025

Majid, 3-night trip

10/10 Exceptional

Jun 9, 2025

Excellent option. Hotel is new and very good condition The gym is excellent The rooms very comfortable and spacious Transportation is easy with the metro and taxis I used both Nice staff Breakfast was very good, highly recommended Very good option, I will go again

Alexis, 2-night trip

8/10 Very good

Jun 16, 2025

Very Nice newly made room. But very strange and poorly planned. You can tell building was not made as a hotel from start. SPA very nice but far from main hotel.

Chris, 1-night trip

10/10 Exceptional

Mar 27, 2025

Comfortable bed, very new fresh hotel. Close to highway, but silent inside

Yury, 3-night trip

2/10 Poor

May 28, 2025

The hotel and rooms are very nice. Beds comfy and black out curtains. We stayed from Friday to Tuesday and cleaners have not come to our room once. So we’ve used the same towel and slept in the same sheets the how time being there.

Ronaldo, 4-night trip

10/10 Exceptional

May 3, 2025

This is one of the nicest hotels I have stayed at in a long time. It's only downfall is that it is in the middle of nowhere.There is a train station ten mins away The staff were fantastic , the room was pristine and the breakfasts were top grade. If I ever return to Stockholm this will be the first on the list.

Philip, 2-night trip

10/10 Exceptional

Mar 28, 2025

Nice

Really nice

Andrew, 1-night trip

8/10 Very good

Aug 30, 2025

Big hotel, small room

My stay was ok. The hotel was far from city center. However, there is a train station about 10 minutes away which was very secluded at nightime. There were no restaurants nearby and the one in the hotel closed at 9 p.m. The room was very small. There were no fitted sheets on the bed. Only the regular sheets and a comforter. There was no electrical outlets in the bathroom. There were no hand cloths to shower with. There was no ice bucket in room. There was no microwave. The tv did not work well because the channels were frozen.

Debbie, 3-night trip

2/10 Poor

Jun 25, 2025

Not helpful. Declined refund on wrong dates booked. Novcompassion. Was crying on the van phone

Catriona, 4-night trip

10/10 Exceptional

Mar 24, 2025

The had the GOAT Isabel!! She needs a raise. Amazing staff clean, lovely gym and spa. Location great, everything was nearby or to do public transport. See you next time lovely hotel until te summer! Ps; isabel still the GOAT! The MVP of the place hands down

Rick, 4-night trip

4/10 Fair

Sep 30, 2025

An interesting week long stay at voco Stockholm Kista, spoiled by some very poor customer service during our trip. Rooms were fine, and we made regular use of the pool/spa facilities (booked daily through app). Public transport to central Stockholm was efficient, regular and easy to use. However, we had numerous problems using the restaurant and bar - we only used the restaurant on first evening as very limited menu with many things not available on the day, bar/drinks menu pricing was misleading too (e.g. spirits priced per 10ml measures without notification on the menu, with the bar serving their 'standard' measure as 40ml, i.e. 4x price stated on menu). We were charged the extra rate for breakfasts on check-in as it had not been included in our booking, but were charged for seven days, despite requesting 6, as we were leaving very early on the last day. I was notified on check-out that it would be refunded, but would take a few days to show on my account. No refund was issued, and after numerous exchanges, by myself and through Hotels.com, the refund was still refused - thankfully Hotels.com made the refund themselves. All in all, while the stay in Stockholm went well, for future visits, I would not choose this hotel again.

Gary, 7-night trip

6/10 Good

May 17, 2025

The internet was almost none existent and when I asked the lobby personal why the internet gets disconnected and has poor connectivity, they simply said “it happens”.

Jason, 3-night trip

8/10 Very good

May 29, 2025

Generally, lovely hotel. Nice and clean rooms (you need to ask to clean rooms), only bit I didn't like - when they get large parties - the tables in a lobby are not cleaned from previous people. Last day or so, I got annoyed as we could not reach the hotel or restaurant by phone (bare in mind their hotel phone in a room has been broken, so I had searched through Hotels.com to connect me to reception.) - called restaurant by phone - no-one was picking up, room service didn't work. There are no places to eat around the hotel. So we stayed without dinner even though tried calling from phones (we were arriving late). My partner got there couple of minutes late and as we got to know the kitchen actually closes at 9pm - very odd as people may want to relax and have food late or arrive late. No food past 9pm. The bar closes early too. Last bit, we were travelling from UK - arrived late first night, pool is booked 2 days ahead. Good we stayed for 3 nights, otherwise we would have not even be able to use that pool which was the main reason I booked the hotel for. All in all a nice hotel but things like above are annoying.

Elizaveta, 3-night trip

8/10 Very good

Oct 9, 2025

Rent rom, men ikke byttet vann i flaske. Mangler matretter til frokost, måtte vente på eggerøre to dager på rad, smør var tom i perioder etc. Men flinke til å rydde bordene.

Arnt Aage, 2-night trip

6/10 Good

Oct 7, 2025

Frukosten kostade 245kr å det var den sämsta jag ätit tyvärr

Maria, 1-night trip

6/10 Good

Oct 7, 2025

Richard, 1-night trip

6/10 Good

Oct 5, 2025

Fint och trivsamt spa, moderna och fräscha rum. Däremot inte mycket faciliteter, och en frukost som var absolut under rimlig förväntan då även helt basala saker tog slut långt innan frukosttiden var över.

Daniel, 1-night trip

8/10 Very good

Oct 3, 2025

Jaser, 3-night trip

10/10 Exceptional

Oct 2, 2025

Mycket bra hotellupplevelse. Det enda som jag saknade var skyltar på frukosten för viken yoghurt etc som serverades.

Lena, 1-night trip

voco Stockholm Kista by IHG

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Does voco Stockholm Kista by IHG offer free cancellation for a full refund?