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Hilton Richmond Hotel & Spa/Short Pump

4.0 star property
Hotel with spa, near Short Pump Town Center

Choose dates to view prices

Photo gallery for Hilton Richmond Hotel & Spa/Short Pump

Exterior
View from room
Meeting facility
Terrace/patio
2 restaurants, breakfast, lunch, dinner served; American cuisine
In the heart of Short Pump, Hilton Richmond Hotel & Spa/Short Pump offers an upscale retreat. Unwind with a deep-tissue massage at Aura Spa, take a dip in the indoor pool or enjoy breakfast and American cuisine at one of two on-site restaurants. With helpful staff and free in-room WiFi, your stay is sure to be relaxing.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Pool
  • Electric vehicle charging point
  • Gym

Main amenities (12)

  • Housekeeping (on request)
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • 24-hour fitness center
  • Self parking
  • Hot tub
  • Coffee shop/cafe
  • Massage/treatment rooms
  • 24-hour business center
  • 11 meeting rooms

Feel at home (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Coffee/tea maker
The current price is CNY1,206
CNY1,402 total
includes taxes & fees
Nov 2 - Nov 3

Why we love this property

Spa escape heaven
The full-service spa offers body wraps, facials, and deep-tissue massages in treatment rooms. A 24-hour gym and hot tub complete this rejuvenation zone.
Diverse dining options
This hotel boasts 2 restaurants, including one with American cuisine. A cafe serves cooked-to-order breakfast, while the bar offers evening refreshment.
Business meets pleasure
Located in a shopping district, this hotel offers a 24-hour business center with meeting rooms. After work, guests can enjoy spa services and bar drinks.

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Parlor Suite Non-Smoking

Parlor Suite Non-Smoking | Living area | 65-inch flat-screen TV with satellite channels, TV, pay movies

Parlor Suite Non-Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Accessible (Roll-In Shower)

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Classic Room, 2 Queen Beds, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Separate bedroom
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Accessible (Hearing Accessible)

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Classic Room, 1 King Bed, Accessible (Hearing Accessible)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Accessible, Bathtub

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Classic Room, 2 Queen Beds, Accessible, Bathtub

8.0 out of 10
Very good
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Separate bedroom
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Junior Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Pillowtop bed
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking | 1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Suite, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Pillowtop bed
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed with Sofa bed

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Superior Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(16 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed - double
Pillowtop bed
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed with Sofa bed, Accessible (Hearing Accessible)

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Superior Room, 1 King Bed with Sofa bed, Accessible (Hearing Accessible)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed - double
Pillowtop bed
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Classic Room, 1 King Bed

9.2 out of 10
Wonderful
(57 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Classic Room, 2 Queen Beds

9.2 out of 10
Wonderful
(20 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

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  • Pool
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9.6 out of 10, Exceptional, 2,783 reviews
The price is CNY801
CNY932 total
includes taxes & fees
Oct 12 - Oct 13
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About the neighborhood

Map
12042 West Broad Street, Richmond, VA, 23233

What's nearby

  • Short Pump Town Center - 11 min walk - 1.0 km
  • Sheltering Arms Institute - 3 min drive - 3.2 km
  • Henrico Doctors' Hospital - 10 min drive - 13.0 km
  • University of Richmond - 14 min drive - 16.0 km
  • Virginia Commonwealth University - 18 min drive - 24.9 km

Getting around

  • Richmond Intl. Airport (RIC) - 29 min drive
  • Richmond Main Street Station - 19 min drive
  • Richmond Staples Mill Road Station - 19 min drive
  • Ashland Station - 22 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬12 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪Capital One Café - ‬12 min walk
  • ‪Starbucks - ‬15 min walk
  • ‪Cooper's Hawk Winery & Restaurant - ‬11 min walk

About this property

Hilton Richmond Hotel & Spa/Short Pump

Hilton Richmond Hotel & Spa/Short Pump puts you within a 15-minute drive of Short Pump Town Center and University of Richmond. Guests can visit the spa to be pampered with deep-tissue massages, body wraps, or facials, and Aroma Cafe, one of 2 restaurants, serves breakfast. Other highlights include an indoor pool, a bar/lounge, and a 24-hour fitness center. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 254 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 3:00 AM
    • Contactless check-in available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
    • Guests are recommended to download the property's Hilton Honors mobile app before check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Covered onsite self parking (USD 10.00 per day)
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 6:30 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Shared microwave

Working away

  • 24-hour business center
  • 11 meeting rooms
  • Computer station
  • Conference space (21937 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • 1 building/tower
  • Built in 2009
  • ATM/banking
  • Terrace
  • Television in common areas
  • 24-hour fitness center
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Massage/treatment rooms
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Closed captioned TV
  • Lever door handles
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Thin carpet in room

Room amenities

Be entertained

  • MP3 docking station
  • 65-inch flat-screen TV
  • Premium satellite channels
  • Pay movies

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Alarm clock
  • Pillowtop mattress
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Desk chair

Food and drink

  • Mini-fridge

More

  • Housekeeping (on request)
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Aura Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is open select days.

Dining

Aroma Cafe - This café serves breakfast only.
Shula's Steakhouse - This steakhouse specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
The Restaurant - This restaurant specializes in American cuisine and serves breakfast only. Open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 9.00 to 18.00 per person

Parking

  • Covered self parking costs USD 10.00 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

Hilton Richmond
Hilton Richmond Hotel
Hilton Richmond Hotel Short Pump
Hilton Richmond Short Pump
Hilton Short Pump
Hilton Short Pump Richmond
Richmond Hilton
Richmond Hilton Short Pump
Richmond Short Pump Hilton
Short Pump Hilton
Hilton Richmond Hotel And Spa / Short Pump
Hilton Richmond Hotel /Short Pump
Hilton Richmond /Short Pump
The Hilton Richmond Hotel Spa / Short Pump
Hilton Richmond & Short Pump
Hilton Richmond Hotel & Spa/Short Pump Hotel
Hilton Richmond Hotel & Spa/Short Pump Richmond
Hilton Richmond Hotel & Spa/Short Pump Hotel Richmond

Frequently asked questions

Does Hilton Richmond Hotel & Spa/Short Pump offer free cancellation for a full refund?

Yes, Hilton Richmond Hotel & Spa/Short Pump does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hilton Richmond Hotel & Spa/Short Pump?

Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 10:00 PM.

Are pets allowed at Hilton Richmond Hotel & Spa/Short Pump?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hilton Richmond Hotel & Spa/Short Pump?

Yes. Self parking costs USD 10.00 per day. Electric vehicle charging is available.

What are the check-in and check-out times at Hilton Richmond Hotel & Spa/Short Pump?

Check-in start time: 3 PM; Check-in end time: 3:00 AM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at Hilton Richmond Hotel & Spa/Short Pump and nearby?

Hilton Richmond Hotel & Spa/Short Pump has a spa and an indoor pool, as well as a 24-hour fitness center.

Are there restaurants at or near Hilton Richmond Hotel & Spa/Short Pump?

Yes, there are 2 onsite restaurants, featuring American cuisine.

What's the area around Hilton Richmond Hotel & Spa/Short Pump like?

Hilton Richmond Hotel & Spa/Short Pump is in Short Pump, a short 12-minute walk from Short Pump Town Center.

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Reviews

Hilton Richmond Hotel & Spa/Short Pump Reviews

8.8

Excellent

9.2

Cleanliness

8.6

Amenities

9.2

Staff & service

8.8

Eco-friendliness

9.0

Property conditions & facilities

What guests liked

  • The property is located near many restaurants and offers convenient dining options. (7 reviews)
  • Breakfast selection and food were consistently described as great, excellent, and awesome. (4 reviews)
  • The on-site spa services, including massages and amenities, were highly praised for their affordability and professionalism. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Location
Restaurant
Food
Amenities
Bed
Breakfast
Shower
Spa

Reviews

10/10 Exceptional

Great to Game and Shop

Great hotel, good area, lovely bar. My first time here for a con, and they had a lovely set up available to us. The bar was great for socializing post-con, and the resturaunt's food was good too!
Joshua, 3-night trip

10/10 Exceptional

Clean, comfortable room
Michael, 2-night trip

8/10 Very good

Love staying @ Hilton Richmond va

Good stay nice environment would recommend to family and friends..
Elvin, 7-night trip

10/10 Exceptional

Great location - friendly staff - clean and quiet
Stephanie, 1-night trip

10/10 Exceptional

Great hotel great area overall with easy access to endless amenities.
Rronniba, 2-night trip

10/10 Exceptional

The staff was very friendly and professional and were very helpful when a piece of our luggage was left behind.
Sharon, 1-night trip

10/10 Exceptional

Retreat! Great location! Worth it!

This Hotel was well maintained. Beautiful inside and outside. The location was perfect, especially if you enjoy shopping and dining out, or you could just dine - in at the hotel or order room service. There was a Bar center at the front of the hotel, a conference room to hold seminars and a spa.
Chuckie, 1-night trip

10/10 Exceptional

Great place to stay
Tim, 2-night trip

10/10 Exceptional

Its always soo nice to stay here.
Nora, 1-night trip

8/10 Very good

The property was close to a lot of restaurants and shopping.
Roberto, 1-night trip

10/10 Exceptional

Good rooms and amazing restaurant.
Jeffrey, 1-night trip

10/10 Exceptional

The attendants all over the property were very welcoming.
T, 2-night trip

10/10 Exceptional

Very nice hotel overall. The room was spacious and the bed was very comfortable.
Christopher, 1-night trip

8/10 Very good

Rating is 3 to 4 when it use to be 5

Hotel has changes a lot. there is a parking fee, restaurant menu has change drastically. the room needs a little up keep.
Nora, 1-night trip

10/10 Exceptional

As advertised

Room was clean, staff was friendly and helpful.
Kevin, 2-night trip

10/10 Exceptional

Thank you!

Thank you!
Elena, 1-night trip

10/10 Exceptional

The property was first-class, clean, and modern, and we felt safe and had a wonderful time. We had breakfast every morning, and the selection and food were awesome. We were there for a graduation, and we enjoyed the stay.
warka, 6-night trip

10/10 Exceptional

Enjoyed our stay - great hotel
Paul, 1-night trip

8/10 Very good

Location
Luis, 1-night trip

10/10 Exceptional

The property is well kept, beautiful spacious rooms, exceptionally clean and comfortable, nice restaurant, gift shop with coffee and extras, generally quiet and family oriented. I would recommend this place to everyone
Adele, 5-night trip

10/10 Exceptional

Great room - just the right size. Fantastic shower with wonderful water pressure! The bed was comfortable and as were the linens and the pillows. We totally enjoyed out stay!
Anne-Stuart, 1-night trip

10/10 Exceptional

Great Hotel!
David, 3-night trip

6/10 Good

It was okay
Tinina, 3-night trip

10/10 Exceptional

Awesome Hotel

Very clean and nice hotel
Taiwo, 1-night trip

10/10 Exceptional

Everything was great !
Billy, 3-night trip