可以免费取消我在心之矿温泉酒店的预订并获得全额退款吗？

是的，心之矿温泉酒店在我们网站上提供可全额退款的客房房价。如果您预订了可全额退款的房价，则可以在入住前的一定天数之前取消，具体取决于该住宿的取消政策。请务必查看该住宿的取消政策，了解确切的条款和条件。

心之矿温泉酒店有游泳池吗？

是的，有室外游泳池和儿童游泳池。

心之矿温泉酒店是否允许携带宠物入住？

是的，欢迎携带狗狗入住，总共可携带 2 只宠物。需要支付每只宠物每天 CRC 7500 的宠物费。

何时可在心之矿温泉酒店办理入住和退房？

开始办理入住：14:30；停止办理入住：21:00。退房时间为 11:00。延迟退房需要支付 CRC 5000 的费用（视客房供应情况而定）。

在心之矿温泉酒店及其附近有什么游览观光项目？

附近的玩乐活动包括附近钓鱼和附近骑马。现场娱乐活动包括温泉。不妨到室外泳池游个泳，也可以使用此酒店的其他服务设施，比如花园。

心之矿温泉酒店店内或附近是否有餐厅？

是的，有一家店内餐厅。

心之矿温泉酒店周边区域环境如何？

从心之矿温泉酒店仅需19 分钟步行可至洛斯拉各斯温泉，15 分钟步行可至自然生态公园。旅客们对于该酒店的优越地理位置予以强烈好评。

拉福尔图纳区心之矿温泉酒店住宿优惠| Hotels.com 好订网

Q: 心之矿温泉酒店有游泳池吗？

是的，有室外游泳池和儿童游泳池。

Q: 心之矿温泉酒店是否允许携带宠物入住？

是的，欢迎携带狗狗入住，总共可携带 2 只宠物。需要支付 每只宠物每天 CRC 7500 的宠物费。

Q: 心之矿温泉酒店店内或附近是否有餐厅？

是的，有一家店内餐厅。

8/10 很好

2024 年 12 月 6 日

JUNJIE，2 晚商务旅行

Hotels.com真实住客点评

8/10 很好

2025 年 8 月 15 日

.

Lovely hot springs and gardens

Andrew，7 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 8 月 11 日

Loved the location and hot springs on site.

Anita，2 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 7 月 26 日

Can’t wait to come back

The stay was amazing. The location was perfect, just out of town so it was close to everything but still quiet. The there was wild life everywhere.

Janette，3 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 7 月 25 日

The staff was amazing! They were friendly, thoughtful and went out of their way to be helpful and hospitable. We loved our stay and would definitely choose to return another time.

5 晚家庭旅行

Hotels.com真实住客点评

8/10 很好

2025 年 7 月 19 日

Luiz Marcello，3 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 7 月 18 日

Perfect Stay in La Fortuna

Aloha, We were greeted by Peggy at our check-in. We did arrive before check-in and Peggy was able to accommodate us. She was kind, helpful and accommodating. Our room, #17, had a perfect view of Mt. Arenal. The room had a comfortable bed and pillows with a mosquito net which we didn’t need during our stay. The room was equipped with WiFi, a small refrigerator, AC, ceiling fan and a tv. The facility included hot mineral pools, a swimming pool and a yoga studio. During our stay the AC stopped working. The staff, one being Peggy’s son, did everything possible but were unable to fix the system. Due to the inconvenience we were offered room #18 & Peggy treated us to an amazing dinner in the hotel restaurant. The restaurant is ran by Peggy’s son and it was one of our favorite meals in Costa Rica. We booked our room to include breakfast. It was a traditional Costa Rican meal of beans and rice, plantains, scrambled eggs, sausage, toast, cereal, fresh fruit and coffee or tea. Although it’s remote from downtown La Fortuna you can easily get an UBER for around $6 USD. We signed up for several tours and each tour picked us up with ease. Mahalo! L and L Travels with Aloha

4 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 7 月 12 日

Must stay!

Stayed with my family including two teen boys. Our stay was great! The property was one big garden. We saw so much wildlife on site. The view of the volcano was unobstructed. The staff were great. The on site restaurant had good options with reasonable prices. Breakfast was the best we had at any of the 4 hotels we stayed at in Costa Rica. The hot springs on site were very nice. We could sit and relax after an all our daytime activities. We saw other hot spring resorts and they looked super busy with tour buses and long lines. Hotel Kokoro was a great find!

Violetta，2 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 7 月 12 日

Una estancia fantástica

Estancia muy agradable. La habitación con vistas al volcán estaba en excelentes condiciones. Muy cómoda la estancia. El desayuno buffet muy rico y la piscina apetecible. Pedí consejo para realizar actividades y me ayudaron y reservaron por mi. Muy buena elección.

CARLOS EDMUNDO，2 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 7 月 9 日

The properties are very nicely maintained even if they seem to look old. I like the way it is built with the flavor of Japanese culture. Staffs are very nice and welcoming. We really enjoy early morning breakfast with Costa Rican flavor.

Sunil，3 晚家庭旅行

Orbitz真实住客点评

10/10 绝佳

2025 年 7 月 9 日

Spectacular view and beautiful surroundings, very nice and friendly staff and great food.

Erika，3 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2025 年 7 月 6 日

Dave，2 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 6 月 27 日

Wonderful stay in the jungle

Wonderful stay! Very clean and we loved the set up of the hotel. It felt like we were walking in the jungle around the property. It was so nice and the rooms were clean. The staff was so helpful too!!

Kimberly，2 晚家庭旅行

Hotels.com真实住客点评

8/10 很好

2025 年 6 月 1 日

Thr cabins are old and in need of renovation. The AC units are barely functional. The AC units look beat up. The AC remotes do not work. Not enough outlets. The safe in the room has a bad lock. The main door has a broken lock which is hard to lock and unlock. One of the units had a heavy glass pane as the front door. It did not have a handle to help open and close. The bathroom did not have an exhaust. The water pressure was low in the shower. The toilet flush was only partially working. The walk to the hotsprings was slippery and not handicap accessible. The staff are very friendly. The complimentary coffee is excellent. The restaurant with complimentary breakfast had a good variety of traditional foods and good coffee. The pool was great for adults and kids.

Abraham，3 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 5 月 31 日

Sean，1 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 5 月 30 日

Kim，3 晚行程

Expedia真实住客点评

2/10 很差

2025 年 5 月 21 日

Orlando，2 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 5 月 19 日

We loved the gardens and jungle trail around the hotel. Birds paradise. In addition to a regular pool, hot springs pools were very convenient too. The shower is a bit dated but overall clean and served its purpose. The breakfast was filling and tasty: scrambled eggs, white bread, cheese, rice and beans, sauteed veggies, fruits, yogurt, cereal, coffee. The personnel was polite and patient with all our questions. The view of volcano adds to the overall great impression.

Lyudmila，1 晚浪漫旅行

Expedia真实住客点评

8/10 很好

2025 年 4 月 29 日

Stayed for 3 days

This place is very close to downtown La Fortuna, but stays secluded in lush of tropical nature. It has beautiful views to Arenal volcano, the surrounding area of the property is clean and safe. Or room had clean white towels, hot water in the shower, comfortable enough bed to sleep between all activities that we booked. Fan and AC worked great. There was a small fridge in the room with complimentary water bottle. Also in the bathroom we had all necessary toiletries. Check in was prompt and easy with Yat. He provided a map of the property, explained everything. Our breakfast was included. It was minimal, not many varieties, but it had eggs, cereals, bread, fruits, coffee, juice. The dining area is among tropical garden next to the pool that I haven’t seen anyone to use. We took a walk towards hot springs and didn’t see anyone using them as well, so if you go it will feel very private. The condition is not the best, but looked clean. Overall property met our requirements, it wasn’t any fancy, it needs some upgrades, but it was within our budget.

Olga，3 晚行程

Hotels.com真实住客点评

2/10 很差

2025 年 4 月 29 日

Es una propiedad mal administrada por una familia que no tiene experiencia en hospitalidad

Alberto，1 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2025 年 4 月 23 日

This was the best stay I had. There were birds an animals everywhere, and at night frogs came out. The food at the hotel was great and the staff were very nice too. They had 2 cats that were super friendly. The pool was great and the hot springs were very nice and warm. The hotel room was clean and spacious. We hope to visit again soon

Maria，4 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 4 月 23 日

Absolutely stunning grounds for a fraction of the price of nearby resorts. The staff was accommodating and polite, even bringing out the hotel cat for us to pet while we checked into our room. The room was an adorable bungalow with amazing views of the grounds and a very comfortable mattress. The bathroom also featured a hose shower head which was refreshing after our daytime adventures around Arenal in the heat and humidity. The restaurant on sight was delicious for dinner, and had a wonderful buffet selection each morning as well. We saw lots of wildlife on the grounds and would definitely love to return in the future.

Maya，2 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2025 年 4 月 22 日

Small resort… so not a lot of people. Quiet. Clean. All the staff were really friendly, nice, and helpful. For the price it was a great value. Close to all kinds of activities. Would stay there again!

Sharae，2 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 4 月 17 日

Charles，2 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 4 月 14 日

Amazing staff, wonderful free breakfast, saw 2 different sloths on the property, felt incredibly safe and well taken care of.

Gabriel，3 晚家庭旅行

Expedia真实住客点评

心之矿温泉酒店

Hotel Kokoro Mineral Hot Springs

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常见问题

可以免费取消我在心之矿温泉酒店的预订并获得全额退款吗？

心之矿温泉酒店有游泳池吗？

心之矿温泉酒店是否允许携带宠物入住？

心之矿温泉酒店是否有停车场？

心之矿温泉酒店提供机场接驳班车吗？

何时可在心之矿温泉酒店办理入住和退房？

在心之矿温泉酒店及其附近有什么游览观光项目？

心之矿温泉酒店店内或附近是否有餐厅？

心之矿温泉酒店周边区域环境如何？

关于心之矿温泉酒店的点评