Room ok, bathroom great, staff spot on but building and room way too hot in March, noisy especially 6am deliveries to Waitrose and the doors to the rooms feel like the walls are going to collapse when they close!! Nice bed but shame we couldn't have a good night's sleep in it!!
Kevin
Kevin,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2026 年 3 月 6 日
We stayed in hotel across as we had a twin room. There was zero security as the keycard access was non-existent so anyone could (and did) just walk in off the street all the way upto the bedrooms. There was a massive fight right outside our bedroom with a loads of lads in the night. Terrible
Jan
Jan,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 3 月 3 日
Friendly staff, great room
Elaine
Elaine,4 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 2 月 23 日
Clean, friendly staff, basic small room
anthony
anthony,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2026 年 2 月 16 日
Louise
Louise,2 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 2 月 15 日
Anthony
Anthony,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 2 月 11 日
Great staff great food plenty parking
neil
neil,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 2 月 6 日
Morten
Morten,11 晚行程
Hotels.com真实住客点评
4/10 尚可
2026 年 2 月 5 日
We have stayed here in the past and had no complaints. This time the room was tiny (reception moved us to one that was slightly bigger as they said they didn’t understand why we were given that one when we booked in advance), but the new room was on the corridor and had doors banging most of the night and bathroom was dirty.
Caitlin
Caitlin,1 晚行程
Hotels.com真实住客点评
6/10 好
2026 年 1 月 25 日
Staff were very helpful and friendly, room itself was spacious. More attention definitly needs to be paid to the cleanliness of the room, runner on the bed had stains, between the wall and shower screen needed a good clean! Smell from drains very strong in the room
SEAN
SEAN,1 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 1 月 23 日
STEVE
STEVE,1 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 1 月 22 日
Matthew
Matthew,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 9 日
5 star rating everything in the hotel was perfect loved my stay and ill definitely recommend this amazing hotel in Jesmond best one ive ever stayed in absolutely amazing
Myles
Myles,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 31 日
Great as always
Neil
Neil,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 12 月 28 日
Fint sted - ikke det reneste men OK for prisen. God placering
Michelle
Michelle,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 26 日
Fantastic location
Graham
Graham,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 26 日
Fantastic location, staff are super friendly and knowledgeable of the area.
Graham
Graham,1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 12 月 24 日
Room was disgusting, uninhabitable. Couldn't stay, lost all of our money and couldn't stay the night.
Ellie-Louise
Ellie-Louise,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 16 日
I was originally booked into a room in the building across the road - but on arrival, I was given an upgrade to a very nice double ensuite room in the main hotel.
Some online reviews said it was noisy because there are a lot of bars nearby - but I didn't find it noisy at all. The staff are very kind and friendly. The romm was clean and comfortable. There is no lift - which may be a consideration for some. It has free parking behind the hotel - which, for me, was a big plus as parking around Newcastle is difficult to find and rather expensive. If you don't use a car, West Jesmond Metro Station is a few minutes walk away.
Mark
Mark,5 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 12 月 15 日
Staff very helpful and efficient on the desk. Room was clean and well set out and spacious.
Lorraine
Lorraine,1 晚商务旅行
Expedia真实住客点评
4/10 尚可
2025 年 12 月 15 日
Overall. Neat tidy rooms. However needing a lot of TLC.
Can feel the springs in the bed, evidently hasn’t been dusted in a while , sink hanging off the wall in the bathroom, shower was very poor , no toilet paper or facial tissues. Room fridge lukewarm. Telephone did not work either. Towels were stained and had an unpleasant damp smell.