The hotel told me to tell you all to call them so i can get a refund
Bren
Bren,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 12 月 27 日
The room was clean. I liked that we had a coffee maker, refrigerator, and microwave. Breakfast in the morning.
The shower head needed to be replaced. The bed was so hard, and the pillows were completely flat.
Cassandra at the front desk was so sweet. Always very nice. Always smiling.
Kristine
Kristine,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 21 日
The hotel staff were excellent. The room was great. The area was safe!
Marilyn
Marilyn,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 12 月 8 日
Staff was courteous and helpful. Only positive thing we can say about our stay.
Bathroom was filthy. Our shoes stuck to the floor when we walked into the bathroom. Made us wonder about the cleanliness of the rest of the room. For example, we were concerned that the bed linen may not have been clean.
We stayed 2 nights, and the room was not cleaned after the first night even though we put the please clean this room sign on the door handle in the hall.
We will not be staying in this hotel ever again. Shame, too, because we have a number of family members who live in Birmingham, and we will need a place to stay 3 or 4 times per year.
David
David,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 6 日
The staff was super friendly. Food was great.
Melanie
Melanie,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 30 日
The desk staff were extremely welcoming and informative. They deserve kudos in a world where service has become so lax. Room was clean and quiet. Easy commute to the airport.
Beverly
Beverly,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 14 日
Angela
Angela,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 9 日
The staff at this hotel was extremely friendly and welcoming! We also enjoyed the breakfast buffet; the room was clean and comfortable!
Kerry
Kerry,2 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 30 日
Everything was good.
Richard
Richard,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 10 月 27 日
Disappointed
Room was in need of repairs, no toiletries called the front desk and was told i could come down and get there. Towel hook fell off the wall.
Robert
Robert,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 22 日
Jeff
Jeff,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 21 日
Christopher
Christopher,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 14 日
AMAZING SERVICE THROUGH AND THROUGH‼️
Jateria
Jateria,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 14 日
The front desk attendant Ms Kris was amazing. She had great personality and very accommodating, went above and beyond for great customer service. She deserves special Kudos. The rest of the staff was great also everyone was super friendly.
Tabitha
Tabitha,3 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 13 日
The ladies that checked us in were very professional. Was there for a concert, so needless to say it was super busy. They handled everyone professionally and fast!
Stephanie
Stephanie,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 11 日
Yes
Joseph
Joseph,3 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 10 月 11 日
Housekeeping is very poor.
First off, the ladies at the front desk are awesome! Super sweet and kind.
Property is in bad shape and needs a renovation. There were signs saying they are remodeling but no construction to be seen.
My room was dirty and disgusting. The shower was as gross as it could be, slime and mold all over. A dirty washcloth was left in the shower and the shower gel and shampoo dispensers were empty. The Kleenex dispenser was also empty. When I went to shower there was NO hot water. The front desk said it’s normal and to run the water for 15 minutes to get hot.
The public bathroom was really dirty. Dried urine all over the floor. It smelled and looked like it hadn’t been cleaned in some time.
This is not a clean property. If you want a nice place to stay, look elsewhere. If you want a budget hotel and prices that are too high this place has you covered.
Mike
Mike,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 7 日
Michele
Michele,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 5 日
Christopher
Christopher,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 10 月 4 日
Not worth the money
Carpet felt gross. Pillows were very flat. Elevators shook and didn’t seem safe. Breakfast was a nice touch. Very underwhelming for the high price tag. Would not stay here again.
Hayleigh
Hayleigh,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 3 日
Christopher
Christopher,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 3 日
Eugene
Eugene,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 1 日
Clean room. Staff very nice & helpful. We needed extra towels & housekeeping lady was very nice & brought them for us.