You had to become a member in a consumer club to use the WiFi, which is idiotic, it's supposed to be for everyone who stays there, without an additional requirement to become a member. There were no visible staff at arrival in the evening, had to check in on an automat. They're supposed to do that when I paid for the experience of a hotel stay. I wanted to tell the cleaning staff that we were staying in the room a bit longer and they could return later, but they only spoke Vietnamese, and were thus impossible to communicate with. There was a kettle in the room, and that's better than there being no kettle, but I'd in that case expect some tea bags or instant coffee powder in the room, which there weren't. The positive thing is that it's overall clean and fresh, and the location is great when wanting to live only a seven minute train ride from the airport. Would perhaps return when there's a need to live in that area again, but I'm not exactly thrilled about it.