We had a 2 night and we arrived at the hotel late but when we got in the room there was a hole under the carpet which caused us to stumble but luckily we didn't fall. We saw several roaches both dead and alive in our room. Saturday morning while we were getting ready one climbed on the wall and I caught it in a cup so I could take a picture. A call was made to the feont desk and told them the circumstances of our room and we were given a different room on the 1st floor which appeared much cleaner. No manager was on duty to handle the aituation and today is Tuesday and I left a message with the front desk clerk to have hjm call me Monday. I called Monday morning and was told he was in a meeting but they would have mim call me. Never received a call so today, Tuesday I call at 8:30 and he was not in the office yet but they would have him call. It is now 2 PM and still no return call. This hotel was nasty and I would not recommend it to anyone. $146/night was a complete waste of money.
Hunter
Hunter,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 7 日
Nelson J
Nelson J,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 11 月 29 日
The first room, the bread wasn't made. I had to go to a second room. The second room, there was no heat, then I had to go to a third room. Third was the charm.