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Santa Clara Urban Hotel & Spa

4.0 star property
Hotel with spa, near Cathedral of Santa Maria of Palma

Choose dates to view prices

Photo gallery for Santa Clara Urban Hotel & Spa

Suite, Garden View | 1 bedroom, minibar, in-room safe, blackout drapes
Terrace/patio
Sauna, hot tub, steam room, Swedish massages, massages
Superior Double Room | 1 bedroom, minibar, in-room safe, blackout drapes
Reception
In the heart of Palma, Santa Clara Urban Hotel & Spa offers a serene retreat. Enjoy stunning views from the rooftop terrace, sip on a latte at the coffee shop or unwind with dry cleaning and laundry services. With bike rentals and car rentals on site, helpful multilingual staff will ensure your stay is nothing short of perfect.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Non-smoking
  • 24/7 front desk
  • Laundry facilities
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Full-service spa
  • Rooftop terrace
  • Breakfast available
  • Bar/lounge
  • Room service
  • Coffee shop/cafe
  • Terrace
  • 24-hour front desk
  • Car rentals on site
  • Front-desk safe

For families (6)

  • Children stay free
  • Cable/satellite TV service
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
The current price is CNY1,213
CNY1,348 total
includes taxes & fees
Nov 2 - Nov 3

Why we love this property

Spa escape
The full-service spa offers daily pampering with Swedish massages. A sauna, hot tub, and steam room complete this hotel's relaxation menu.
Dine in style
The hotel boasts a charming cafe and stylish bar on site. A full breakfast option makes mornings extra special.
Dreamy sleep experience
Sink into sumptuous slumbers with personalized pillows and blackout drapes. The cozy hotel rooms feature bathrobes and minibars for added comfort.

Room options

View all photos for Double Room Single Use

1 bedroom, minibar, in-room safe, blackout drapes

Double Room Single Use

Highlights

Air conditioning
Smart TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Hair dryer
Bathrobes
Minibar
  • 28 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Double Room

1 bedroom, minibar, in-room safe, blackout drapes

Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Smart TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Hair dryer
Bathrobes
Minibar
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, minibar, in-room safe, blackout drapes

Superior Double Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Smart TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Hair dryer
Bathrobes
Minibar
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Hair dryer
Bathrobes
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, Garden View

Suite, Garden View | 1 bedroom, minibar, in-room safe, blackout drapes

Suite, Garden View

Highlights

Air conditioning
Smart TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Hair dryer
Bathrobes
Minibar
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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The price is CNY1,027
CNY1,143 total
includes taxes & fees
Nov 3 - Nov 4
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About the neighborhood

Map
C/ San Alonso, 16, Palma de Mallorca, Mallorca, 7001

What's nearby

  • Cathedral of Santa Maria of Palma - 3 min walk - 0.3 km
  • Plaza Mayor de Palma - 6 min walk - 0.6 km
  • Porto Pi Centro Comercial - 8 min drive - 5.0 km
  • Port of Palma de Mallorca - 8 min drive - 5.3 km
  • Cala Mayor Beach - 9 min drive - 6.0 km

Getting around

  • Palma de Mallorca Airport (PMI) - 15 min drive
  • Palma de Mallorca Son Fuster Station - 11 min drive
  • Marratxi Poligon Station - 15 min drive
  • Marratxi Pont d Inca Station - 16 min drive
  • Intermodal Station - 15 min walk
  • Jacint Verdaguer Station - 23 min walk

Restaurants

  • ‪Cappuccino Grand Café At Hotel Mama‘ - ‬5 min walk
  • ‪Can Joan de s'Aigo - ‬6 min walk
  • ‪Cafè Plaça - ‬4 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Almaq Rooftop - ‬4 min walk

About this property

Santa Clara Urban Hotel & Spa

Santa Clara Urban Hotel & Spa features a rooftop terrace and puts you within a 5-minute walk of Cathedral of Santa Maria of Palma. Guests can be pampered with Swedish massages at the spa and grab a bite to eat at the coffee shop/cafe. Other features include a bar/lounge and a terrace. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 20 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 8:00 AM–11:00 AM
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

What to do

  • Beach nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Full-service spa

Accessibility

  • Elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 37-inch Smart TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Santa Clara. Services include Swedish massages and massages. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

Optional extras

  • Full breakfast is offered for an extra charge of approximately EUR 17 for adults and EUR 8.50 for children

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts major credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Eurocard
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Santa Clara Urban
Santa Clara Urban Hotel
Santa Clara Urban Hotel Palma de Mallorca
Santa Clara Urban Palma de Mallorca
Santa Clara Urban Hotel & Spa Palma De Mallorca, Majorca
Santa Clara Urban Hotel And Spa
Santa Clara Urban Hotel Palma De Mallorca
Hotel Santa Clara Urban
Santa Clara Urban Hotel & Spa Palma De Mallorca
Santa Clara Urban Hotel Spa
Santa Clara Urban & Spa
Santa Clara Urban Hotel & Spa Hotel
Santa Clara Urban Hotel & Spa Palma de Mallorca
Santa Clara Urban Hotel & Spa Hotel Palma de Mallorca

Frequently asked questions

Does Santa Clara Urban Hotel & Spa offer free cancellation for a full refund?

Yes, Santa Clara Urban Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Santa Clara Urban Hotel & Spa?

Sorry, pets aren't allowed.

Is parking offered on site at Santa Clara Urban Hotel & Spa?

Sorry, there's no onsite parking at Santa Clara Urban Hotel & Spa.

What are the check-in and check-out times at Santa Clara Urban Hotel & Spa?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is 11 AM.

Is there an onsite casino at Santa Clara Urban Hotel & Spa?

No, this hotel doesn't have a casino, but Mallorca Casino (12-min drive) is nearby.

What is there to do at Santa Clara Urban Hotel & Spa and nearby?

Santa Clara Urban Hotel & Spa has a spa.

What's the area around Santa Clara Urban Hotel & Spa like?

Santa Clara Urban Hotel & Spa is a short 5-minute walk from Cathedral of Santa Maria of Palma and 13 minutes' walk from Plaza Espana.

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Reviews

Santa Clara Urban Hotel & Spa Reviews

9.4

Exceptional

9.4

Cleanliness

9.0

Location

9.4

Staff & service

9.0

Eco-friendliness

9.4

Property conditions & facilities

Popular mentions

Service staff
Room
Location
Old town
Drinks
Boutique hotel
Bed

Reviews

10/10 Exceptional

Lovely hotel I. Great location in Palma old town - lovely safe area . Staff all very friendly and helpful. Highly recommend as a base to visit beautiful palma
GRACE, 3-night trip

10/10 Exceptional

Alles perfekt!
4-night trip

10/10 Exceptional

Super Lage! Gute Restaurants in der näheren Umgebung👍
Marcel, 3-night trip

8/10 Very good

Sehr zentral in der Altstadt. Mietauto kann 10 Min. Zu Fuß geparkt werden. Mallorca Style.
Michael Erwin Maria, 6-night trip

2/10 Poor

Não recomendo

Camas somente com lençóis, sacador de cabelo e TV não funcionam. Pessoal da recepção pouco cortez.
1-night trip

10/10 Exceptional

Underbart!

Fantastiskt litet hotel med underbara rum. Takterrassen och spa avdelningen är guldkant som vi använde väldigt lite men högsta klass på allt Service, frukost, mat - allt av högsta klass även här. Hyrde cyklar, supersmidigt. Fick restaurang tips, fantastiskt! Gångavstånd till allt. Vi återvände för vår tionde bröllopsdag till Palma och bokade omedvetet samma hotell som när vi gifte oss. Trevlig överraskning och om möjligt ännu bättre denna gången Rekommenderas verkligen!
Joakim, 3-night trip

10/10 Exceptional

Staff was 💯 great location in old town.
Joni, 5-night trip

10/10 Exceptional

Boutique hotel molto carino, in centro, semplice ma estremamente curato nel design e nella pulizia. Personale disponibile
Clarissa, 1-night trip

6/10 Good

Hatten Zimmer im Erdgeschoss man merkt einfach an Kleinigkeiten, dass sie einfach zu viele Gäste haben. Fühlte mich nicht willkommen.
Ingrid, 3-night trip

10/10 Exceptional

Palma getaway

A four night stay in lovely Palma. Hotel staff were friendly and helpful. Room was very nice. We would stay here again.
Christopher, 4-night trip

10/10 Exceptional

Amazing boutique hotel in the old town area of Palma. It’s close to the Cathedral of Palma de Mallorca, one of Europe’s most beautiful cathedrals. The Santa Clara is also near to the marina and the best restaurants and shopping on Palma de Mallorca .
Lourdes, 3-night trip

10/10 Exceptional

Amazing Hotel & Staff

This was easily the most beautiful hotel I’ve stayed at. The design is so cool! The woman at reception was so kind and helpful.
Anna, 1-night trip

10/10 Exceptional

Great location. Excellent staff. Interesting decor.
James, 4-night trip

10/10 Exceptional

Lovely boutique hotel in the center of the old town of Palma. Would totally recommend
Kieron, 3-night trip

10/10 Exceptional

Loved it. Clean and quiet.
scott, 2-night trip

10/10 Exceptional

Wonderful hotel!

This hotel was absolutely perfect. It was exactly what I wanted. Excellent location clean and well appointed inside, but still had a little Spanish rustic charm. The staff was incredible. I wish I had stayed here my whole trip.
Heather, 1-night trip

6/10 Good

The location was convenient, the hotel was average and disappointing for the price.
mark, 3-night trip

10/10 Exceptional

This is a wonderful little hotel located on a tiny street in the old town section of Palma. Friendly and informative staff are there for your personal needs. And our room was very spacious with stone walls —- quite unique!
Terrence, 1-night trip

8/10 Very good

Zimmer waren sauber und geräumig. Hotel hat eine super Lage. Wir konnten bereits um 9 Uhr einchecken. Perfekt
Jan, 1-night trip

10/10 Exceptional

Trevligt bemötande från all personal på hotellet. De kom med tips på aktiviteter, matställen och det kändes som att de ville se till att vistelsen blev bra. Rummet städat varje dag. Plus för bra frukost!
Ingrid, 4-night trip

6/10 Good

Some room for improvement but also very positive

No welcome drinks, ants in room, relative clean. No spa available. But very friendly and welcoming staff.
4-night trip

8/10 Very good

Destacar la atención del personal, en particular el camarero que siempre fue muy amable y estuvo preocupado por que no nos faltará de nada. Por lo demás aunque el hotel era bonito es bastante mejorable la limpieza y las instalaciones para ser un 4 estrellas.
Daniel, 3-night trip

6/10 Good

Högljutt renoveringsarbete störde oerhört mycket. Mycket slammer från köket störde tidigt på morgonen, före kl. 7. I övrigt bra service och bra rum.
Laila, 4-night trip

8/10 Very good

Quiet location in the centre of Palma. Lovely old style suite with sandstone walled interior. Friendly reception staff & barman. Good wi-fi. The cleaning staff were a bit hit & miss - had to go to reception for towels, coffee, etc, but room was very clean. This hotel is very good, but the service inconsistencies need addressing.
DAVID CHARLES, 7-night trip

4/10 Fair

The hotel announces as Spa and it’s not. We asked the attendant and even if they saw the add in our phone they disappeared admitted. Very noisy and the personnel don’t seem to be able to handle the noise.
Diana, 1-night trip