Staff were courteous and helpful. Condition of building especially the room was poor. Pealling wallpaper, outlets that did not work. Very dirty covered entry (cigarette butts all over and some small trash) hallway very dirty, ice machine on 3rd floor did not work. Coffee maker filer compartment had white hairs in it. 3 towels had large black dried in stains, elevator brakes squealed badly. Continental breakfast was 3 types of dry cereal in Tupperware, no bowels. Had packets oatmeal but no hot water. Had stand with 2 types mini muffins- looked dry, 2 kinds of bread slices-dry, 2 types bagels- appeared dried out.