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Emerald Hotel

4.5 star property
Luxury hotel in Gisborne, connected to the convention center

Choose dates to view prices

Photo gallery for Emerald Hotel

Balcony - Emerald Hotel (Gisborne)
View from property - Emerald Hotel (Gisborne)
Apartment, 2 Bedrooms | Living area | 40-inch flat-screen TV with digital channels - Emerald Hotel (Gisborne)
Executive Suite, River View | Premium bedding, pillowtop beds, desk, blackout drapes - Emerald Hotel (Gisborne)
Exterior - Emerald Hotel (Gisborne)
Located in a prime spot connected to the convention center, Emerald Hotel offers an eco-friendly retreat with modern amenities like a seasonal outdoor pool and business center. Connect to WiFi, take advantage of luggage storage, and enjoy sun-kissed moments on the terrace. The helpful staff has left a lasting impression on previous guests.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Connecting rooms available
  • Electric vehicle charging point
  • Pool
  • Non-smoking
  • Air conditioning

Main amenities (9)

  • Daily housekeeping
  • Seasonal outdoor pool
  • Business center
  • Meeting rooms
  • Terrace
  • Front-desk safe
  • Conference space
  • Luggage storage
  • Limited hour front desk

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Terrace
The current price is CNY638
CNY733 total
includes taxes & fees
Dec 18 - Dec 19

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Suite, 1 King Bed

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Suite, 1 King Bed

8.0 out of 10
Very good
(29 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Pillowtop bed
Premium bedding
Blackout drapes/curtains
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, Pool View

Premium bedding, pillowtop beds, desk, blackout drapes

Executive Suite, Pool View

7.8 out of 10
Good
(14 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Suite, River View

Premium bedding, pillowtop beds, desk, blackout drapes

Executive Suite, River View

8.4 out of 10
Very good
(15 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • River view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

Premium bedding, pillowtop beds, desk, blackout drapes

Junior Suite

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Apartment

Executive Apartment | Premium bedding, pillowtop beds, desk, blackout drapes

Executive Apartment

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • Sleeps 5
  • 2 Twin Beds

Similar properties

Exterior
Pacific Harbour Motor Inn, Gisborne
  • Free parking
  • Free WiFi
  • Air conditioning
  • Laundry facilities
9.2 out of 10, Wonderful, 544 reviews
The price is CNY677
CNY778 total
includes taxes & fees
Dec 17 - Dec 18
Pacific Harbour Motor Inn, Gisborne
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About the neighborhood

Map
13 Gladstone Road,Gisborne 4040, Gisborne, 4040

What's nearby

  • Te Tauihu Turanga Whakamana - 1 min walk - 0.0 km
  • Gisborne Wine Centre - 5 min walk - 0.5 km
  • Gisborne Harbour - 6 min walk - 0.6 km
  • Tairawhiti Museum - 8 min walk - 0.7 km
  • Eastwoodhill Arboretum - 17 min walk - 1.5 km

Getting around

  • Gisborne (GIS) - 7 min drive

Restaurants

  • ‪Burger King - ‬10 min walk
  • ‪Columbus - ‬9 min walk
  • ‪Raglan Roast - ‬8 min walk
  • ‪Domino's Pizza - ‬6 min walk
  • ‪Cafe Anatolia - ‬6 min walk

About this property

Emerald Hotel

Situated by the ocean, Emerald Hotel is a great choice for a stay in Gisborne. Guests can enjoy the seasonal outdoor pool, and kayaking and surfing/body boarding are nearby. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 49 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
    • Minimum check-in age: 18
    • Check-out time is 10 AM
DONE

Special check-in instructions

    • The property charges 3 percent for credit card payments
    • The front desk is open daily from 8:00 AM - 8:30 PM
    • Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • At check-in, guests must provide a record of full COVID-19 vaccination
    • COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free covered onsite self parking
    • Onsite parking limited
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking
    • Onsite parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Traveling with children

  • Children stay free (see details)

What to do

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Kayaking nearby
  • Surfing/body boarding nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • Front desk (limited hours)
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Seasonal outdoor pool

Accessibility

  • Wheelchair accessible
  • Elevator

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Refundable deposits

  • Deposit: NZD 150.00 per accommodation, per stay

Optional extras

  • Credit card charges are subject to an extra charge of 3 percent

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from November to March

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Cashless transactions are available.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Also known as

Emerald Gisborne
Emerald Quality Hotel Gisborne
Quality Emerald Gisborne
Quality Hotel Emerald
Quality Hotel Emerald Gisborne
Quality Hotel Gisborne
Emerald Hotel Gisborne
Emerald Hotel Hotel
Emerald Hotel Gisborne
Emerald Hotel Hotel Gisborne

Frequently asked questions

Does Emerald Hotel offer free cancellation for a full refund?

Yes, Emerald Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Emerald Hotel?

Yes, there's a seasonal outdoor pool.

Are pets allowed at Emerald Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Emerald Hotel?

Yes, there's free self parking. Parking spots may be limited. Electric vehicle charging is available.

What are the check-in and check-out times at Emerald Hotel?

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM. Check-out time is 10 AM.

What is there to do at Emerald Hotel and nearby?

Have fun with activities like cycling, kayaking, and sailing, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Emerald Hotel also has a seasonal outdoor pool.

What's the area around Emerald Hotel like?

Emerald Hotel is in Gisborne Central, a short 7-minute drive from Gisborne (GIS) and 7 minutes' walk from Gisborne Wine Centre.

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Emerald Hotel Reviews

Reviews

8.2

Very Good

8.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Popular mentions

Room
Service staff
View
Parking
River
Towns
Lobby
Family friendly
Location
Clean room

What guests liked

  • The property offers convenient and safe off-street parking facilities. (7 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Always enjoy staying at the emerald nice cosy blackout rooms and nice pool.
Joelene M, 1-night trip

8/10 Very good

Central location, reasonably priced, very clean and spacious rooms.
Niamh, 1-night trip

8/10 Very good

LOCATION WAS GREAT, WALKING DISTANCE FROM RESTRAUNTS, BARS, SHOPS.
Brendan, 1-night trip

6/10 Good

Room needs a revamp stained carpet folding blind was broken bed was uncomfortable this place for the price of $179.00 needs some attention
TONY, 1-night trip

6/10 Good

Room was bit smelly
MT, 1-night trip

10/10 Exceptional

Was close to where we wanted to be
Joe, 1-night trip

8/10 Very good

Spacious nice place but the bed was uncomfortable and so was the bed in the lounge other than that it was really good
TONY, 1-night trip

8/10 Very good

Plenty of space in the rooms, great views overlooking the river with a large balcony and huge table, full size bath and huge bathroom with loads of counter space
Andrew, 2-night trip

10/10 Exceptional

Abit confusing to get to our room but we enjoyed our comfortable stay!
Te Nui, 1-night trip

8/10 Very good

This hotel is centrally located right in town. My huge room was Main Street facing. I couldn’t hear any traffic noise. The bed was the most comfortable and I wondered where I could get one for myself. The fair trade tea and coffee were nice. The reception staff member was lovely and helpful. The car park was tricky to understand but having my car in a safe lock up right in town was great.
Jeneene, 1-night trip

4/10 Fair

Bed was comfortable, big rooms but hotel is very rundown and parking is very limited and tight to get around in the parking building.
Robbie, 1-night trip

10/10 Exceptional

Nice location handy to shops and walk alkng the river quute as well
Peter, 3-night trip

10/10 Exceptional

Front desk was a bit rowdy when i checked in. Room could do with a bit of spruce up with paint here and there. Over all enjoyed my stay
Lavinia, 1-night trip

4/10 Fair

Disappointing stay. Room was not clean, stale air, toilet brush was DISGUSTING. Hairs all over the room particularly the bathroom. Airconditioning not working well, for a particularly hot week was stifling in the morning (beautiful sun through windows but the heat in the room became unbearable by 8am even with doors open! We requested attendance to all of these issue which were not rectified. No offer of change of room.
Sarah, 5-night trip

10/10 Exceptional

Staff are friendly and the service given was top notch. Room was nice and spacious. The view from the room was amazing also
Rochelle, 1-night trip

10/10 Exceptional

The hotel was excellent
john, 2-night trip

10/10 Exceptional

Nice
Nirvana, 1-night trip

8/10 Very good

Great location, great views, lovely check in staff. The only thing missing is the teaspoons for your cup of tea!!!
Amanda, 1-night trip

10/10 Exceptional

Loved my stay alway a pleasure rooms are tidy staff are friendly and love the pool
ROCHELLE, 1-night trip

10/10 Exceptional

we enjoyed our stay
Rosemary, 2-night trip

10/10 Exceptional

I was surprised at the size of the rooms—they were very generous. The decor could use an update, but for the price, it was very good. I definitely would stay again and recommend it to others.
Moana, 1-night trip

8/10 Very good

A lot cleaner than i thought as read the reviews. I would stay again
Leanne, 2-night trip

6/10 Good

The Emerald has deteriorated significantly in recent years. Great staff but other than that the place is a dump.
Chris, 7-night trip

8/10 Very good

Close proximity to Tatapouri restaurant and central to city centre. Enjoyed walk down the street and people watching. City feels safe v
Taryn, 2-night trip

8/10 Very good

Enjoyed the river views. The room was warm even without the heatpump on. Liked that it was central to restaurants and shops. Carparking safe. Only downfall was a smelly odour in the room, heatpump outdoor unit noisy, loud thumps from other rooms and neighbours can easily look into your room from their balcony.
Katherine, 1-night trip