Does Vitosha Park Hotel offer free cancellation for a full refund?

Yes, Vitosha Park Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is parking offered on site at Vitosha Park Hotel?

Yes. Self parking costs EUR 10 per day. Extended parking costs EUR 10 per night.

What are the check-in and check-out times at Vitosha Park Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Vitosha Park Hotel and nearby?

Practice your swing on the tennis courts. Additional recreation onsite includes fitness classes. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Vitosha Park Hotel also has 3 bars and a nightclub, as well as a sauna and a steam room.

Are there restaurants at or near Vitosha Park Hotel?

Yes, there are 2 onsite restaurants.

What's the area around Vitosha Park Hotel like?

Vitosha Park Hotel is a short 15-minute walk from Borisova Gradina Park and 17 minutes' walk from Hristo Botev Sport Hall.

Vitosha Park Hotel, Sofia: Hotel Reviews, Rooms & Prices

8/10 Very good

Oct 25, 2022

Very good and clean hotel with great location.

Stanimir, 2-night trip

10/10 Exceptional

Mar 25, 2023

Great place. Great customer service

Krasimir, 1-night trip

6/10 Good

Sep 21, 2025

Staffs are absolutely horrible

When I arrived, I headed to the reception, where two guys were present and giving me some odd looks. I introduced myself and said I wanted to check in. I then asked about the facilities, but their responses were so unprofessional and vague that I was genuinely shocked. The taller, bigger guy eventually made an effort to help, but the other one was completely useless. Most of the time, his answer was s

hewa, 1-night trip

10/10 Exceptional

May 3, 2023

Huge room, modern interior, super clean and finally a cabinet where you can store enough clothes. I really loved it. The pool and saunas are great. The breakfast was tasty.

Lorena, 1-night trip

2/10 Poor

Oct 31, 2023

The hotel was terrible, there was a lot of issues with the water and the service itself I couldn’t recommend you this hotel I that I will never ever come back again to this place!!!

5-night trip

8/10 Very good

Jun 24, 2024

The room cleaning was not done, the first days only towels and the last day nothing...

wim, 4-night trip

4/10 Fair

Dec 6, 2024

It's okay but not great

I wouldn't book this hotel again, floor whatever is carpet or weird Lino it's the same in the room as in the bathroom, corridors smell of cigarettes, WiFi is very bad, I mean shocking bad and when u put card in the holder to get power in the room fuse board always buzzing and reception was not interested to do something about it, breakfast was okay, haven't use the spa or pool u unfortunately so can't comment, on plus side really good water pressure in shower.

jakub, 2-night trip

8/10 Very good

Sep 4, 2023

This hotel was well equipped and a fantastic value.. correction, an unbelievable value (when I booked anyway). They have a gym and a pool and sauna rooms...plural. They have breakfast buffet which is in my opinion pretty good. The rooms aren't luxury, but they are comfortable and clean with adequate bathroom facilities. The area is close to transportation and a walkable distance to a touristy part of town. It's in a university student area of town. The staff was a little cold to deal with, and their English wasn't great, but I had no issues. I'd go back in a heartbeat...especially if I got the deal I got the first time.

8/10 Very good

Aug 27, 2022

Everything was fine except the wifi. Most of the time the connection was poor or completely gone.

Teodora, 1-night trip

4/10 Fair

Nov 10, 2023

Wifi in the room non-existent. Room cleaning is average: on the first day I had to request it at reception!! In 3 days of stay sheets and pillowcases were never changed (they were in need..) A musty smell persists in the room - perhaps it comes from the curtains or poor ventilation. Breakfast: rather poor in quality. Plus : only one active coffee machine - despite a high number of guests (this forces to a long waiting lines) NO bread toaster. (Male) Breakfast staff ather rude and unhelpful.

VITTORIO, 3-night trip

8/10 Very good

Nov 18, 2025

部屋は広くて清潔でした。公園の前で散歩にも最適です。バス停、スーパーも比較的近くにあり便利ですが、地下鉄駅は少々遠い。

Masahiro, 5-night trip

8/10 Very good

Jul 3, 2025

Sehr schöne Lage. Gutes Frühstück. Breite Auswahl von Säften. Omelett, Bacon, Würstchen - alles ist da. Eine tägliche Reinigung im Zimmer wäre jedoch gewünscht. Das Personal ist nett und hilfsbereit.

Alexander, 4-night trip

8/10 Very good

Jun 19, 2023

2/10 Poor

Jun 8, 2023

Estrellas mal otorgadas

Estuvimos 3 dias sin aseo de los cuartos, los pasillos muy fuerte el olor a tabaco, cuarto con varias luces malas, ninguna provision de toallas y jabones, nuestros reclamos no encontraron eco, solo el ultimo dia un joven conserje nos trajo toallas y jabones

Juan, 3-night trip

6/10 Good

Jun 26, 2022

Great location near beautiful park.

Carol, 5-night trip

4/10 Fair

May 23, 2022

We booked a room for 4 nights. Found the room was modern to some extent but had stains on the floor. No room service or a telephone. Cleaning service was appalling! Shockingly they only clean the rooms every 3 days including bathroom.. even that didn’t happened in our 4 nights stay. Upon request they cleaned the bathroom one day and did not touch the bed. We had to make our own bed…that’s not what you expect to do when on holiday.!!! Air con makes a hell of a lot of noise but wouldn’t cool the room down.. 😅. Bedroom windows open wide with no safety catch… (not safe if your staying with little children). A little limited with the breakfast selection, practically the same items everyday… but they did have a good selection of coffee from the machine. 👌 Staff were mainly pleasant apart from one who was very arrogant. Metro station is approximately 10 minutes walk but through some quiet dark streets and pathways. Not for travelling alone in the night. Not many nice places to eat out due to being a student area. It’s located in a very quiet area with not much to do. Not the best location for tourist who are visiting Sofia and wish to spend time in the city centre.

Jowel, 4-night trip

8/10 Very good

Feb 8, 2022

Hotel feels tired. Furniture and finishings are rather strange,especially room flooring. Pool is OK when not full of children as it is 25m and good for a swim. Sauna Park as they call it is good with 3 saunas to choose from and a steam bath. Fitness is decent too. Restaurant is OK, closes as 9PM and you do not other options nearby. Area around the venue also feels strange despite the park where you can have a walk. Lobby area seems spacious but feels empty to me. Business facilities not used, so no opinion there. WiFi is open and drops regularly, receptions has no LAN cables to give you and I do not even work the wired connections are avaliable despite LAN sockets in rooms. This was also the first hotel that I visited with its doors openning towards you. Also no telephone in rooms and no room service available. Go there if you have business in the area, not worth a special visit.

Plamen, 1-night trip

10/10 Exceptional

Aug 25, 2021

Sehr guter & einfacher Service hilfsbereit und freundlich für diesen Preis eigentlich nichts zu bemängeln ausser das es nicht ganz Sauber war.

Raphael, 1-night trip

6/10 Good

Jul 2, 2021

Clean and courteous but disappointing

I booked rooms on the hotel's website at the hotels to find a fridge and microwave and an electric stove and unfortunately these items were not the one that is the reason I closed this hotel. It is very disappointing that the pictures on the site do not reflect reality. The receptionist was generous and understanding and arranged for us only an electric kettle for the room. We were very disappointed.

Shlomo, 2-night trip

10/10 Exceptional

Mar 20, 2020

Great hotel with an excellent view of the Vitosha Mountain!

1-night trip

2/10 Poor

Feb 29, 2020

Le pire séjour

Réservation pour 3 personnes. On a eu une petite chambre, avec un lit double. Après plusieurs réclamations, on nous a amené un lit pliable aux lattes cassées. Odeur dans la chambre, me semble t'il de la cigarette (rideau et tapis). Plupart des services sauna piscine etc, accessible avec supplement. Restaurant correct, mais trop cher, et service ultra lent (arrivé vers 19h30 partis vers 23h car on m'a oublié) la totale . Aucun gest de la part de l'hotel. A éviter a tous prix. Étonnant qu'il est classé 4 étoiles sur hotels.com

Dafina, 1-night trip

6/10 Good

Feb 25, 2020

Bel hotel, de bon standing, hall d'accueil, sympathique, Petit déjeuner copieux, et varié surtout sur la partie salée, Cuisine dans la chambre dépourvu de tout (pas de verre , ni couvert, ni casserole, .... RIEN nous permettant de se servir de la cuisine)

3-night trip

8/10 Very good

Dec 22, 2019

Service war mal freundlich und aufmerksam und dann wieder mühsam. Das erste Hotel bei dem ich Bezüge an der Hotel Bar nicht auf das Zimmer buchen kann, sondern gleich zahlen muss. Organisatorisch nicht immer auf der Höhe, aber bereit alles richtig hinzubekommen.

Alexandra, 2-night trip

6/10 Good

Dec 12, 2019

It looks better on the pictures

Bad furniture, bad service at the front desk. In generally ok for its price.

Nikolay, 1-night trip

8/10 Very good

Nov 15, 2019

OK Value for money - but left wanting...

Big room. They don't service the rooms every day - which is fine, if you know to expect it. The elevator situation is a bit of a joke, sometime you have to wait for ages for the elevator to arrive. The breakfast is worthless. But the location next to the park is good. The gym is also good, but overcrowded. Didn't get a chance to try to pool. Will most likely choose another hotel next time. Ok value for the price though.

Mads, 3-night trip

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