The whole thing was awful. I signed up for here. I new they had pool so figured morning swim.
Closed even though we site said it should be open after may of 2024.
Lady was nasty.
Igor to room. The remote does not change channels.
Then the big part. Used bathroom. Would not flush called for maintenance same lady said I should come down to desk for plunger.
I hung up on her. I wanted to leave and sleep in car but I paid already. I want to complain to all management . I am sick over her come t it was so belligerent. I did not clog it I don't think it was even clogged. It did not swirl..nothing went down to clog it from me
Mark
Mark,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 5 日
Edgar
Edgar,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 2 日
It was great
Brittany
Brittany,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 1 日
Room was clean, staff friendly. Overall the place needs some updating, carpet replacement
Patricia
Patricia,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 30 日
.
Ayesha
Ayesha,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 23 日
The front desk agent was super pleasant to talk to and very helpful. The room was very clean and cozy. The breakfast was excellent. Great place to stay.
Sharon
Sharon,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 11 月 20 日
The hotel overall is OK. The staff was nice and friendly. The breakfast is good. Do not like the breakfast pastry. Am I in the bathroom shower wall still have a previous person hair on it. The world is most definitely the bear was playing comfortable just need some improvements. Overall, in the decent hotel to stay at.
Andrea
Andrea,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 12 日
sarah
sarah,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 11 月 2 日
The stay was fine, but the overall facilities need some upgrading. The carpet is very old and dated. The walls need painting. An upholstered chair in our room was very stained. However, the room was clean and they had a decent breakfast. The staff was competent.
Ernest
Ernest,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 2 日
Room was nice and staff was great!
Dan
Dan,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 10 月 22 日
Staff was not very helpful. Didn’t smile once
Only stayed overnight, and we were tired,so maybe hotel was acceptable. But next night we stayed at a Best Western and the service was great.
Joe
Joe,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 18 日
Cem
Cem,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 10 月 14 日
There were roaches fleas holes cob webs the sheets were nasty left a day early cause my kids and myself were ate up with flea bites
Jennifer
Jennifer,3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 10 月 13 日
Not a good value
We stayed 2 nights and chose this hotel for its central location. The lobby looks fine but when we got off the elevator it was a very different condition. Room doors of varying colors, some with peeling paint and dents. Carpet looked to have been laid over another layer of carpet and was literally held in place with thumbtacks! Had to watch our step to keep from tripping over bunched up areas. One of the blackout shades in our room was torn and dangling minus its opening/closing rod, so I had to carefully arrange the two sides to block out the morning sun. Furniture scuffed/peeling veneers/badly worn in places.
Despite the very shabby condition, the room and bath were both quite clean with no odors or air fresheners, so kudos to the housekeeping staff.
My biggest complaint is that we paid $523 for 2 nights, presumably because there was a UT home game that weekend. This was the best price I could find at what we consider a decent hotel with okay ratings.
Marilyn
Marilyn,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 9 日
had a gym door was locked, indoor swimming pool was open and clean
Debra
Debra,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 7 日
Suncica
Suncica,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 5 日
clean room and pet friendly
Cynthia
Cynthia,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 2 日
Rooms were clean staff was fantastic
Debra
Debra,5 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 28 日
A
Steven
Steven,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 24 日
Demario
Demario,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 23 日
Brianna
Brianna,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 9 月 22 日
Do Not Stay Here! Absolutely horrid! We booked this room for Parents Weekend at UT. The reviews were mostly 9/10 and 10/10 so we booked based on that. The room was absolutely disgusting! The carpet is probably 30 years old, covered in stains and what looked like black mold. The walls are water stained. The toilet seat was disgusting. The chair in the room was old and stained. The room was so dirty I couldn’t even sit on anything. We asked for another room and the that room was just as gross. We were give a refund from Hotels.com thankfully and after arriving from the airport at midnight, we left and went and stayed at Hilton!
Nicole
Nicole,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 22 日
Nice stay and no problems.
IMO, carpet could use replaced throughout. It was oudated, worn and dirty looking
Jason
Jason,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 9 月 21 日
Horrible
We left on the first night , linens were dirty on bed, the phone in the room did not work. Smelled dirty.