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Novotel Marrakech Hivernage

4.0 star property
Family-friendly hotel with outdoor pool, near Jemaa el-Fnaa

Choose dates to view prices

In the heart of Marrakech, Novotel Marrakech Hivernage welcomes you to an upscale retreat. Enjoy a rejuvenating spa treatment, connect with family over lunch at Bazz'art or let the kids play in the arcade while you unwind by the outdoor pool.

Reviews

7.4 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Children's pool
  • Room service
  • Babysitting
  • Business center
  • Terrace
  • 24-hour front desk
  • Garden

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Rollaway/extra beds
  • Private bathroom
  • Television
The current price is CNY987
CNY1,111 total
includes taxes & fees
Jan 11 - Jan 12, 2026

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Double Room, 1 Double Bed with Sofa bed

Premium bedding, in-room safe, desk, soundproofing

Superior Double Room, 1 Double Bed with Sofa bed

7.6 out of 10
Good
(5 reviews)

Highlights

Soundproofed
Air conditioning
HDTV
Premium bedding
Sofa bed - double
Eco-friendly toiletries
Shower/tub combination
Private bathroom
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Double Bed with Sofa bed

Deluxe Room, 1 Double Bed with Sofa bed | Premium bedding, in-room safe, desk, soundproofing

Deluxe Room, 1 Double Bed with Sofa bed

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
HDTV
Premium bedding
Sofa bed - double
Eco-friendly toiletries
Hair dryer
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Double Room, 1 Double Bed with Sofa bed

Premium bedding, in-room safe, desk, soundproofing

Superior Double Room, 1 Double Bed with Sofa bed

7.0 out of 10
Good
(12 reviews)

Highlights

Soundproofed
Air conditioning
HDTV
Premium bedding
Sofa bed - double
Eco-friendly toiletries
Shower/tub combination
Private bathroom
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Twin Room, Multiple Beds

Superior Twin Room, Multiple Beds | Premium bedding, in-room safe, desk, soundproofing

Superior Twin Room, Multiple Beds

7.6 out of 10
Good
(12 reviews)

Highlights

Soundproofed
Air conditioning
HDTV
Premium bedding
Sofa bed - double
Eco-friendly toiletries
Shower/tub combination
Private bathroom
  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

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The price is CNY592
CNY677 total
includes taxes & fees
Dec 22 - Dec 23
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About the neighborhood

Map
Rue Haroun Errachid, Quartier De L Hivernage, Marrakech, 40000

What's nearby

  • Casino de Marrakech - 3 min walk - 0.3 km
  • Le Grand Casino de La Mamounia - 8 min walk - 0.7 km
  • Avenue Mohamed VI - 10 min walk - 0.9 km
  • Koutoubia Mosque - 11 min walk - 1.0 km
  • Jemaa el-Fnaa - 20 min walk - 1.7 km

Getting around

  • Menara Airport (RAK) - 8 min drive
  • Marrakech Central Station - 28 min walk

Restaurants

  • ‪Casino de Marrakech - ‬3 min walk
  • ‪Nobu Marrakesh - ‬3 min walk
  • ‪Cappuccino - Morocco - ‬5 min walk
  • ‪Café Extrablatt - ‬2 min walk
  • ‪Comptoir Darna - ‬2 min walk

About this property

Novotel Marrakech Hivernage

At Novotel Marrakech Hivernage, you'll be just a 5-minute drive from Jemaa el-Fnaa and Majorelle Garden. Guests can indulge in mani/pedis, and Bazz'art serves lunch and dinner. Other highlights include an outdoor pool, a bar/lounge, and a fitness center.

At a glance

DONE

Hotel size

    • 112 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-out available
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • One child (15 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
    • Babysitting*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Babysitting (surcharge)

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2009
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • Arcade/game room
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 50+ Mbps)
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Bazz'art - This brasserie serves lunch and dinner. Guests can enjoy drinks at the bar.
Comptoir Nomade - Onsite bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MAD 16.50 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MAD 120 for adults and MAD 60 for children
  • Late check-out can be arranged for an extra charge of MAD 500 (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for MAD 150.0 per night

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Suite Novotel Hotel Marrakech
Suite Novotel Marrakech
Suite Novotel Marrakech Hotel Marrakech
Novotel Suites Marrakech Hotel
Novotel Suites Marrakech
Novotel Marrakech Hivernage Hotel
Novotel Marrakech Hivernage
Novotel Marrakech Hivernage Hotel
Novotel Marrakech Hivernage Marrakech
Novotel Marrakech Hivernage Hotel Marrakech

Frequently asked questions

Does Novotel Marrakech Hivernage offer free cancellation for a full refund?

Yes, Novotel Marrakech Hivernage does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Novotel Marrakech Hivernage?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Novotel Marrakech Hivernage?

Sorry, pets aren't allowed.

What are the check-in and check-out times at Novotel Marrakech Hivernage?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge of MAD 500 (subject to availability). Express check-out and contactless check-in and check-out are available.

Is there an onsite casino at Novotel Marrakech Hivernage?

No, this hotel doesn't have a casino, but Casino de Marrakech (6-min walk) and Le Grand Casino de La Mamounia (7-min walk) are both nearby.

What is there to do at Novotel Marrakech Hivernage and nearby?

Novotel Marrakech Hivernage has an outdoor pool and a fitness center, as well as an arcade and a garden.

Are there restaurants at or near Novotel Marrakech Hivernage?

Yes, there's an onsite restaurant, Bazz'art.

What's the area around Novotel Marrakech Hivernage like?

Novotel Marrakech Hivernage is in Gueliz, a short 8-minute drive from Menara Airport (RAK) and 19 minutes' walk from Jemaa el-Fnaa.

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Reviews

Novotel Marrakech Hivernage Reviews

7.4

Good

7.6

Cleanliness

8.6

Location

7.2

Staff & service

7.0

Eco-friendliness

7.0

Property conditions & facilities

Popular mentions

Room
Location
Service staff
Value
Breakfast
Bathroom
Restaurant
Bed

Reviews

8/10 Very good

Great staff
Louis, 1-night trip

10/10 Exceptional

Excellent

Terrfic location, ambiance and amanities. Breakfast in the garden patio area is terrific and the spread is generation and varied. Overall, service is very good and the bed is comfy!
Tyrone, 3-night trip

10/10 Exceptional

A perfect place to stay while visiting Marrakech.
Robert, 2-night trip

8/10 Very good

Staff were great and really helpful.
Sajeda, 2-night trip

8/10 Very good

Property may need some maintenance. Staff are really helpful.
G, 6-night trip

8/10 Very good

Was a good hotel. Breakfast was good and pool area nice. Staff were rude and uninterested.
Jaymie, 4-night trip

10/10 Exceptional

Great busy area
Bill, 1-night trip

6/10 Good

Good location, pool was great, rooms dated and check in took a while be prepared to wait
warren, 4-night trip

8/10 Very good

Good but could be better

Was disappointed with the room as expected it to be more modern.
Iftakhar, 2-night trip

2/10 Poor

Disappointing

Worth Novotel I’ve seen in the world : old , staff unfriendly , and SO noisy ! Impossible to sleep with traffic Ain the street . (Casino night club across the road ) . Restaurant had only pizza . Needs to but totally rebuild .
Aurelien, 2-night trip

8/10 Very good

A tired basic hotel, the rooms are a good size, bed is comfortable, bed sofa is lumpy and unusable for sitting or sleeping, the toilet is tiny and claustrophobic and really dark as the lighting is dark,the bathroom is not good, the basin is tiny, the shower cubicle is small and the bathroom is really poorly lit, the lighting is terrible. The reception staff are excellent 👍 5⭐️,the cleaning ladies are fantastic 5⭐️the breakfast staff are fantastic 5⭐️and the security staff ishmael and the others are fantastic 5⭐️
imtiaz, 7-night trip

8/10 Very good

Good place to stay
Rajeswara, 2-night trip

10/10 Exceptional

Staff at the restaurant were outstanding!
Mohammad, 14-night trip

8/10 Very good

Check in was very very slow we had completed on line check in but had to do it all again and then told to sit down and wait for our name to be called it took 45mins to get the keys! The gym is just a few machines no weights and water broken. The breakfast and pool are perfect and pool staff very helpful. It’s a good location and room was clean although tired compared to pictures and air con could have been better - we had a lovely stay (once we had a key)
Natasha, 4-night trip

2/10 Poor

Hello, I’m gonna put me on catastrophic
Klarna, 8-night trip

10/10 Exceptional

Was here for a business Trip, done for my needs
Kevin, 2-night trip

10/10 Exceptional

Amazing place at the right price

Great location Great hotel
feraz, 3-night trip

2/10 Poor

Bad experience and a night mare

This Hotel was a very bad experience. It was not clean at all (especially my bed), it is badly managed, the air condition is not working properly, the shower was not working and many things more. Simply a very bad hotel and it should not carry the name Novotel.
Hubert, 2-night trip

8/10 Very good

It was really clean, nice people, near by everything and we really liked the room
Ruby Naomi, 11-night trip

8/10 Very good

I really nice place. I will recommend this friendly place for anyone going to Marrakech. Very helpful welcome staff
Nzuki, 7-night trip

10/10 Exceptional

Excellent
Aathavan, 3-night trip

10/10 Exceptional

Staff service was exceptional. Especially receptionist Imane. Location is very good, very central. Can walk to Menara mall and walk over to old town too. Across the road there is a taxi rank and horse carriages station.
Usman, 4-night trip

10/10 Exceptional

Hotel was noisy at night with Club music until 4am ,reception staff are moody and not helpful. I arrived at the hotel for check-in and was told to wait 15mins as another couple were checkin and completing their paperwork. Found this very rude and unprofessional.
Habib UL-Haq, 4-night trip

4/10 Fair

Hotel office is getting renovated
Fawaz, 1-night trip

8/10 Very good

Very good location. Good facilities. Recommended.
Adil Yusuf, 7-night trip