Breakfast is really good although choices are limited even on Christmas day. Room is small considering the hotel is located quite a remote location in suburb London and there is rare public transport going there.
Hou Yin John
Hou Yin John,8 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2015 年 9 月 30 日
Man For
Hotels.com真实住客点评
6/10 好
2013 年 9 月 18 日
真实旅客
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 4 日
Friendly staff clean and tidy.
Andy
Andy,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 23 日
Amazing!
Adam
Adam,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 21 日
Fabulous service, lovely food, huge comfortable bed
Yvette
Yvette,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 12 月 18 日
The very best thing about the Crowne Plaza London - Kingston by IHG is Breakfast!
Outstanding!
Honestly, the best breakfast buffet I have ever had in 60 years of Travel!
The staff is very eager to please.
Management wasn't.
One negative: No working heat in our room for the entire 5 day stay. This was rectified by a powerful but noisy space heater.
Jonathan
Jonathan,5 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 17 日
Sean
Sean,5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 15 日
Staff
Neha
Neha,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 14 日
Sean
Sean,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 5 日
Korey
Korey,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 12 月 5 日
Hugo
Hugo,3 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 11 月 30 日
Tried to charge us for the room when we had prepaid. Did not tell us where the lift was. Did not tell us where the restaurant was or the opening times. Will be writing a separate email regarding the room.
At checkout was not asked if everything was ok with the room or if we had enjoyed our stay. Total lack of customer service from reception staff at check in and check out.
Carol
Carol,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 30 日
Modern and well equipped rooms. Helpful staff.
Mrs Joanne McLaughlin
Mrs Joanne McLaughlin,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 29 日
Super helpful staff. Highly recommended.
Guy
Guy,5 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 23 日
Seema
Seema,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 23 日
Nice room comfy bed. Ask and we’re given a nice quiet room. Parking was extra (didn’t appreciate had to pay £10 extra for this until the week before) EV charging locally. Nice breakfast
Philippa
Philippa,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 13 日
Great club room, with nice balcony views over the Thames
Vikki
Vikki,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 9 日
Keith
Keith,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 11 月 2 日
Hotel is a little run down. The one of the lifts has been out of order for a least two months. The door to our room did not close automatically and so the maid manged to leave it open all day while we out. Lights were broken and the plug in the basin did not work.
R P
R P,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 27 日
Kim
Kim,3 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 10 月 26 日
Worst crowne plaza I have stayed in . Room was basic , food microwaved
Shower had no screen or ever did so water goes on floor.
Car park cameras smashed
Poor service at bar then charge for it .