When I arrived, they did not have the room that I reserved and paid for, which was specifically for a balcony. I needed to go to another hotel. This was so disappointing!
Devin
Devin,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 12 月 22 日
The hotel is fine. My wife and I stayed there while going to a convention and it worked as a place to crash every night. There really isn’t much to make it stand out.
Eric
Eric,3 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 12 月 14 日
Cleaning the room never happened. When I asked why not, I was told I should have stayed in a fulll service hotel. So I left and stayed elsewhere the red of my trip.
Mark
Mark,3 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 12 月 9 日
We arrived at the hotel early and attempted to get early check-in but they said there were no rooms available and we ask that they ho as quickly as possible ld our luggage. Check in time is 4 o’clock. We came at 4:20 and we’re told that they were still were no rooms available
Sameerah
Sameerah,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 12 月 9 日
I was scheduled to check in Thursday! Flt issues so I called and advised the hotel i would be there Friday! I have a son with cerebral palsy? I’m 73 hrs 50 on Friday the manager said manager adv I needed to rebook and call hotel.com for reimbursement!! I did get upset it was late evening after traveling from n.y. With my son I said I’m reporting this! The manager said leave I questioned you throwing us out he repeated yes just get out!!! I didn’t yell as my son gets upset and I was embarrassed! So I certainly won’t stay at a Hilton he could have been more understanding
Angela
Angela,4 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 12 月 2 日
The lady at the front desk was rude and had no customer service skills. It felt like it was a bother to check in. She also told me the water in the room was “complimentary” but I was charged $4.50 for a cheap brand of bottled water. I never dare to drink the bottles of water in a hotel room, but the filter on the ice/water bottle filler was flashing red and overdue to be changed. After a long drive, it would be nice to have somewhere with a clean filter to fill up a water bottle.
Vanessa
Vanessa,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 1 日
Staff was friendly and room had needed items and was clean.
Marilyn
Marilyn,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 27 日
Oscar
Oscar,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 21 日
Chih Feng
Chih Feng,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 12 日
Michael
Michael,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 9 日
Si
Alberth
Alberth,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 9 日
Preston
Preston,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 8 日
Clean, easy check in
Diana
Diana,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 7 日
Jared
Jared,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 11 月 4 日
Food was of bad quality and it gad no taste.. The Oatmeal was not fresh it was sticky .. Overall quality was bad especially for the price and quality of hotel.. I was disappointed especially with me flying in from Texas and my love for breakfast..
Corey
Corey,1 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 11 月 4 日
Thomas
Thomas,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 11 月 3 日
Curtis W
Curtis W,3 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 11 月 3 日
First 2 rooms they gave us were not cleaned. Then the 2 front desk clerks stood bickering about what to do. Took them forever to get the room situation resolved. Not friendly at all. Ended up not getting the type of room we needed. For the price of the room it was very small and needed updating. Empty Kleenex container. Toilet paper roll not convenient. Not your typical Hilton experience.
Jan
Jan,3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 11 月 3 日
When i booked my room online the puctures showed that the room i was paying extra for had a nice balcony with a couple chairs and table and couch in the room. Then we get there. No couch. Balcony was about 2 foot wide no room for a chair at all. And theres like a power plant that makes a screeching noise all night long soujds somewhat like an f 16 getting ready for take off. So yeah. Not great
Joshua
Joshua,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 10 月 30 日
Matthew
Matthew,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 30 日
yes
Mohamed
Mohamed,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 27 日
Great customer service
The gentleman at the fr9nt desk was VERY pleasant. When we checked 8n shortly after 4pm, he gave us our key and when we opened the hotel room door, it was not cleaned and very messy. I went back down and told him. He was very apologetic and saod he would have it cleaned ASAP. We went to go eat dinner and when we got back, the room was clean. It was a very nice room.