We had several issues and, to be fair, each was addressed in a timely manner but still, it was...beyond normal. A $50 fee to park during the Big XII game was unexpected, no remote for the tv (until we asked and received one without a back), very low water pressure in the shower, and a window unit heater/ac that would not work made it less than ideal. Still, it was clean, quiet, safe and convenient. The staff efficiently addressed each concern politely, and it was obvious that the facility is currently being updated. For the price and the location, it was better than expected. I have stayed in much worse (and much better) that cost about the same.