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The Cloud One Hamburg - Kontorhaus

Pet-friendly hotel with 2 bars, connected to the convention center, near Miniatur Wunderland

Choose dates to view prices

Located in Hamburg City Center, The Cloud One Hamburg - Kontorhaus offers a vibrant stay with 2 bars and free in-room WiFi. Explore the nearby Miniatur Wunderland or relax at the hotel with luggage storage and an elevator.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking available
  • Free WiFi
  • Air conditioning
  • Bar
  • 24/7 front desk

Main amenities (7)

  • Daily housekeeping
  • 2 bars/lounges
  • Breakfast available
  • 24-hour front desk
  • Air conditioning
  • Snack bar/deli
  • Luggage storage

Feel at home (6)

  • Private bathroom
  • Daily housekeeping
  • Elevator
  • Cable TV service
  • Limited onsite parking
  • Snack bar/deli
The current price is CNY792
CNY848 total
includes taxes & fees
Jan 4 - Jan 5, 2026

Room options

View all photos for Room, Balcony (SPECIAL CLOUD)

Room, Balcony (SPECIAL CLOUD) | In-room safe, desk, free WiFi, bed sheets

Room, Balcony (SPECIAL CLOUD)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Cable channels
In-room safe
Desk
Daily housekeeping
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

View all photos for Room, 1 Queen Bed (THE CLOUD)

In-room safe, desk, free WiFi, bed sheets

Room, 1 Queen Bed (THE CLOUD)

8.4 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Cable channels
In-room safe
Desk
Daily housekeeping
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed (THE CLOUD)

In-room safe, desk, free WiFi, bed sheets

Room, 1 King Bed (THE CLOUD)

8.6 out of 10
Excellent
(30 reviews)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Cable channels
In-room safe
Desk
Daily housekeeping
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (SPECIAL CLOUD)

Room (SPECIAL CLOUD) | In-room safe, desk, free WiFi, bed sheets

Room (SPECIAL CLOUD)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Cable channels
In-room safe
Desk
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

Similar properties

Bar (on property)
Motel One Hamburg-Fleetinsel
  • Pet friendly
  • Parking available
  • Free WiFi
  • Air conditioning
9.2 out of 10, Wonderful, 438 reviews
The price is CNY792
CNY848 total
includes taxes & fees
Jan 1 - Jan 2, 2026
Motel One Hamburg-Fleetinsel
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About the neighborhood

Map
Willy-Brandt-Straße 20, Hamburg, 20457

What's nearby

  • Moenckebergstrasse - 3 min walk - 0.3 km
  • Hamburg City Hall - 7 min walk - 0.7 km
  • Jungfernstieg - 8 min walk - 0.8 km
  • Miniatur Wunderland - 12 min walk - 1.1 km
  • Elbe Philharmonic Hall - 15 min walk - 1.3 km

Getting around

  • Hamburg Airport (HAM) - 36 min drive
  • Lübeck (LBC) - 63 min drive
  • Hamburg (ZMB-Hamburg Central Train Station) - 12 min walk
  • Hamburg Central Station - 12 min walk
  • HafenCity Universität Hamburg Station - 16 min walk
  • Messberg U-Bahn - 1 min walk
  • Meßberg Station - 1 min walk
  • Monckebergstrasse U-Bahn - 6 min walk

Restaurants

  • ‪Hofbräu Wirtshaus Speersort - ‬4 min walk
  • ‪Burgerlich - ‬3 min walk
  • ‪Marshall Street Coffee - ‬2 min walk
  • ‪O-Ren Ishii - ‬3 min walk
  • ‪beets&roots - ‬3 min walk

About this property

The Cloud One Hamburg - Kontorhaus

When you stay at The Cloud One Hamburg - Kontorhaus, you'll be just a 5-minute drive from Miniatur Wunderland and Elbe Philharmonic Hall. Also, Hamburg Cruise Center and St. Pauli Piers are just a 5-minute drive away. The property is just a short walk from public transportation: Messberg U-Bahn and Meßberg Station are steps away.

At a glance

DONE

Hotel size

    • 457 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Onsite parking limited
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • 2 bars/lounges
  • Snack bar/deli

Services

  • 24-hour front desk
  • Luggage storage

Accessibility

  • Elevator
  • Elevator door width (inches): 43
  • Wheelchair-accessible path to elevator

Room amenities

Be entertained

  • 46-cm flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 24.50 to 24.50 for adults, and EUR 0 to 24.50 for children

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per night

Policies

This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Also known as

The Cloud One Hamburg Kontorhaus
The Cloud One Hamburg - Kontorhaus Hotel
The Cloud One Hamburg - Kontorhaus Hamburg
The Cloud One Hamburg - Kontorhaus Hotel Hamburg

Frequently asked questions

Does The Cloud One Hamburg - Kontorhaus offer free cancellation for a full refund?

Yes, The Cloud One Hamburg - Kontorhaus does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Cloud One Hamburg - Kontorhaus?

Yes, dogs are welcome. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at The Cloud One Hamburg - Kontorhaus?

Yes. Parking spots may be limited.

What are the check-in and check-out times at The Cloud One Hamburg - Kontorhaus?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

Is there an onsite casino at The Cloud One Hamburg - Kontorhaus?

No, this hotel doesn't have a casino, but Casino Esplanade (18-min walk) is nearby.

What is there to do at The Cloud One Hamburg - Kontorhaus and nearby?

The Cloud One Hamburg - Kontorhaus has 2 bars.

What's the area around The Cloud One Hamburg - Kontorhaus like?

The Cloud One Hamburg - Kontorhaus is a short 1-minute walk from Messberg U-Bahn and 12 minutes' walk from Miniatur Wunderland.

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Reviews

The Cloud One Hamburg - Kontorhaus Reviews

9.0

Wonderful

9.4

Cleanliness

8.4

Amenities

8.8

Staff & service

9.0

Eco-friendliness

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was great, with excellent options and good service. (6 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Clean, nice staff, good area, nice rooms
Mikkel, 2-night trip

10/10 Exceptional

Nice hotel, close to everything
Melinda, 1-night trip

10/10 Exceptional

Great atmosphere and excellent breakfast.
Janus, 1-night trip

10/10 Exceptional

Good location, lovely staff, nice bar, comfy room
Ingrid, 3-night trip

10/10 Exceptional

Great hotel

Very nice hotel and close to metro. Walkable and safe area. Impeccable service. Very nice staff Great bar and breakfast.
Steven, 3-night trip

10/10 Exceptional

Modern, clean and comfortable. Easy access to all the things to do.
angela, 2-night trip

10/10 Exceptional

-
Jan, 4-night trip

10/10 Exceptional

Would definitely stay here again, highly recommend
Patricia, 2-night trip

10/10 Exceptional

Great hotel

Nice, stylish and clean. Good service and good breakfast. Also location very convinient
2-night trip

10/10 Exceptional

Great place to stay in Hamburg!
simon, 2-night trip

10/10 Exceptional

Great hotel
Fran, 3-night trip

10/10 Exceptional

Excellent hotel

Good hotel and clean room. The place close to everything in the city.
Riki, 1-night trip

10/10 Exceptional

Well, it’s a very fine hotel. I love it.
Otto, 3-night trip

6/10 Good

We were staying at the Cloud one Hotel in Hamburg from the 17th - 20th of December. The hotel had a very nice style and the room/bathroom was spacious and clean. Breakfast was good in quality, but extremely crowded, which made it less enjoyable. Unfortunately, our stay ended on a very negative note due to an unprofessional check out experience. At check-in, we informed the staff that our car was parked in the hotel’s basement garage, which costs 22 euro per night for guests. I paid for the stay upon arrival. At check out, I asked specifically about the parking, as we were given a parking ticket and wanted to ensure everything was already paid to avoid any extra charges. The receptionist initially told me that everything should be in order. Seconds later, she laughed and said “Oh actually, you haven’t paid, I guess somebody wanted to give you a Christmas present”, and then informed me that we had to pay 66 euro. She moved the computer all the way around so I could see we haven’t paid. Joking about payment in this situation was confusing, unprofessional, and inappropriate, especially given the amount involved. It left us feeling uncomfortable and frustrated at the end of what was otherwise a pleasant stay. Good facilities, but poor handling at check out significantly impacted our overall experience.
Rasmus, 3-night trip

10/10 Exceptional

Really nice

Great rooms, very clean and big windows with lots o lights. Friendly staff, nice breakfast and the bed was so comfortable!! And the pillows
Filippa, 2-night trip

10/10 Exceptional

Cozy, Clean and Rooftop Deck

Beautiful hotel with very comfortable rooms and excellent breakfast. The furniture was unique and comfortable through. Best selection of well designed chairs and couches throughout the building created a cozy atmosphere. The rooftop bar and deck had great service and scenery. Area is very walkable with many sites and restaurants nearby.
Dallas, 2-night trip

10/10 Exceptional

Easy check in / lovely big room - so many dining and shopping options close by….
Katharine, 4-night trip

10/10 Exceptional

Stylish lobby and rooms.
Joseph, 2-night trip

10/10 Exceptional

Great expiriance
Isaakidis, 1-night trip

10/10 Exceptional

Super
Victoria, 1-night trip

10/10 Exceptional

Top
Michael, 2-night trip

10/10 Exceptional

A lovely hotel, very cenrally located! The room was very clean and well decorated. The bar is fantastic.
CHRISTOS, 2-night trip

10/10 Exceptional

Good advanced hotel with nice bar on rooftop
Samuel, 1-night trip

8/10 Very good

Very clean room, friendly staff. Would have liked coffee/water in the room.
Ronald, 2-night trip

8/10 Very good

Great hotel

Very stylish and cosy hotel. Nice hotel bar but somewhat crowded at breakfast. Room very sufficient - good shower and comfortable bed. Very quiet from the street. Very good bakery one block from hotel and just two steps from the U-bahn. Will stay again if in Hamburg.
2-night trip