My second time staying here - the staff are incredible, nothing is too much trouble, I was even personally escorted to a nearby restaurant on my first night as it was late. I had a “solo traveler” room with a balcony and it was perfect, the bed was comfy (a queen size) the shower was fantastic and the balcony was the perfect spot to chill. The breakfast buffet is very extensive and caters to all tastes, the pastries from Riscioli are so good and the coffee cannot be beaten. The location is superb with Campo di Fiori, Piazza Navona and The Pantheon within 15 minutes (maximum) walking distance, beautiful side streets, restaurants on the doorstep and everywhere felt safe and welcoming - can’t wait to return here and to the beautiful city of Roma