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Altstadt Hotel

Hotel within easy reach of Heidelberg Castle

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Quadruple Room | Minibar, in-room safe, desk, soundproofing - Altstadt Hotel (Heidelberg)
Quadruple Room | Living area | TV - Altstadt Hotel (Heidelberg)
Staircase - Altstadt Hotel (Heidelberg)
Daily buffet breakfast (EUR 10 per person) - Altstadt Hotel (Heidelberg)
Exterior - Altstadt Hotel (Heidelberg)
Experience the heart of Heidelberg at Altstadt Hotel, where convenience meets charm. With laundry facilities and luggage storage, you can focus on exploring nearby Heidelberg Castle. Stay connected with in-room WiFi and take advantage of tour assistance from the multilingual staff.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Laundry facilities
  • Non-smoking

Main amenities (7)

  • Breakfast available
  • Front-desk safe
  • Self-serve laundry
  • Multilingual staff
  • Luggage storage
  • Limited hour front desk
  • Tour/ticket assistance

Feel at home (6)

  • Children stay free
  • Television
  • Laundry facilities
  • Minibar
  • Soundproofed rooms
  • Hair dryer

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Single Room

Single Room | Minibar, in-room safe, desk, soundproofing

Single Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Heating
TV
Hair dryer
Minibar
Cable channels
Desk
In-room safe
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room | Minibar, in-room safe, desk, soundproofing

Double Room

Highlights

Soundproofed
Heating
TV
Hair dryer
Minibar
Cable channels
Desk
In-room safe
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Queen Bed

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, soundproofing

Triple Room

Highlights

Soundproofed
Heating
TV
Hair dryer
Minibar
Cable channels
Desk
In-room safe
  • 18 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Quadruple Room

Quadruple Room | Minibar, in-room safe, desk, soundproofing

Quadruple Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Heating
TV
Private bathroom
Hair dryer
Minibar
Cable channels
Desk
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
Sankt-Anna-Gasse 9, Heidelberg, BW, 69117

What's nearby

  • Heidelberg University Library - 11 min walk - 0.9 km
  • University of Heidelberg Old Campus - 11 min walk - 1.0 km
  • Church of the Holy Spirit - 16 min walk - 1.3 km
  • Marktplatz - 17 min walk - 1.5 km
  • Heidelberg Castle - 18 min walk - 1.6 km

Getting around

  • Mannheim (MHG) - 20 min drive
  • Frankfurt Airport (FRA) - 59 min drive
  • Heidelberg-Weststadt/Südstadt S-Bahn - 18 min walk
  • Heidelberg Central Station - 20 min walk
  • Heidelberg-Altstadt Station - 27 min walk
  • Heidelberg Seegarten Tram Stop - 6 min walk
  • Heidelberg (West) Central Station Tram Stop - 21 min walk

Restaurants

  • ‪coffee nerd - ‬1 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Chocolaterie St.Anna No 1 - ‬1 min walk
  • ‪Arbil Imbiss - ‬3 min walk
  • ‪Café Fresko - ‬2 min walk

About this property

Altstadt Hotel

Altstadt Hotel puts you just a 5-minute drive from Heidelberg Castle. Free WiFi is an added perk, and guests looking to stay active can check out the nearby hiking/biking trails. Public transportation is close by: Heidelberg Seegarten Tram Stop is just 6 minutes by foot.

At a glance

DONE

Hotel size

    • 18 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: 8 PM
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • The front desk is open daily from 7:30 AM - 11:00 AM
    • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Offsite parking within 1640 ft (EUR 16.50 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekday mornings 7:30 AM–10:00 AM

Traveling with children

  • Children stay free (see details)

What to do

  • Hiking/biking trails nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1906
  • Safe-deposit box at front desk

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Heating
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 5 nights. This tax does not apply to children under 16 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 10 for adults and EUR 8 for children

Children & extra beds

  • Cribs/infant beds are available for EUR 8.0 per night

Parking

  • Parking is available nearby and costs EUR 16.50 per day (1640 ft away)

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property accepts major credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, Eurocard
Cashless transactions are available.

Also known as

Altstadt Hotel Heidelberg
Altstadt Heidelberg
Altstadt Hotel Hotel
Altstadt Hotel Heidelberg
Altstadt Hotel Hotel Heidelberg

Frequently asked questions

Does Altstadt Hotel offer free cancellation for a full refund?

Yes, Altstadt Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Altstadt Hotel?

Sorry, pets aren't allowed.

What are the check-in and check-out times at Altstadt Hotel?

Check-in start time: 2 PM; Check-in end time: 8 PM. Check-out time is 11 AM. Express check-in and check-out and contactless check-in are available.

What is there to do at Altstadt Hotel and nearby?

Have fun during the warmer months with activities nearby such as hiking.

What's the area around Altstadt Hotel like?

Altstadt Hotel is a short 6-minute walk from Heidelberg Seegarten Tram Stop and 11 minutes' walk from Heidelberg University Library.

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Reviews

Altstadt Hotel Reviews

7.6

Good

8.4

Cleanliness

8.8

Location

7.8

Staff & service

8.0

Eco-friendliness

7.4

Property conditions & facilities

Reviews

10/10 Exceptional

My only struggle was showing up later than expected and not being able to contact the emergency number due to my phone, but I got it figured out and everyone was kind and approachable. I stayed in a single room, which worked for me, but I would definitely look at the larger rooms if I was with my wife and/or family.
Ben, 3-night trip

10/10 Exceptional

It was a nice area
JEFFREY, 1-night trip

10/10 Exceptional

We enjoyed a great stay and generous support
Tim, 3-night trip

10/10 Exceptional

Very nice hotel, on walking distance from the centre of the city.
Cisca, 1-night trip

10/10 Exceptional

We were very pleased by our stay at the Altstaft. It is a small boutique hotel that isn’t fancy but it is in great condition, super clean and in a great location near Bismarckplatz, transportation and the Main Street for shopping and dining. Walkable in 15 minutes to the funicular to get to Schloss Heidelberg. Would go back for sure.
Gino, 2-night trip

6/10 Good

If they change to new beds it OK

The location was very good on a quiet side street. The room was fairly spacious with a table and two chairs. To have a water and some coffee and tea would have been nice. The bed was overdue to be changed to a new one!
Tomas, 2-night trip

2/10 Poor

No real check in process. Doesn’t provide you with advance notice of codes needed to enter hotel
Richard, 1-night trip

10/10 Exceptional

Hotels meet various needs for various travelers. If you want a small, inexpensive, comfortable and clean hotel in Heidelberg, Germany at an outstanding location near the historic center of the city, operated by a very small, hard-working honest staff, the Altstadt could be the place for you. Given these realities, the services available at upper-class chain hotels are not there. Nor is there parking on the property. But if you arrive by air and train, are self sufficient and patient, the Altstadt could be perfect. I would gladly stay there again.
JOHN, 6-night trip

2/10 Poor

The rooms have no way to be locked from the inside and you will only get one key for the room. Meaning there is no way a person can stay in the room and (safely - think of a fire or other emergency) lock the door while the other person is out with the key. This seems like a small thing but it is not and made me give the location one start only.
Christian, 4-night trip

8/10 Very good

The check in process was terrible. We were not given a booking number from expedia only an itinerary number. So we could not get our key. We had to pay roaming charges and call expedia to get assitance because we could not contact anyone using the phone number provided by Altstadt because it is just an automated message that hangs up at the end. There is clearly a miscommunication between Altstadt and expedia because we were not given the correct information to properly check in and it was a poor experience for us.
Justin, 2-night trip

4/10 Fair

Can't physically get into Hotel

We couldn't get into the hotel. We were later told this hotel has an entry code email sent to guest for entry. However this code is only on sent to those lucky enough to book on certain websites. Hotels.com is not one of them. So we showed up before the advertised check-in time to find no one at reception, a key box without a code, and a phone numer that goes straight to voicemail. Just before giving up and booking another hotel, by chance someone came by and let us in. This is not a position anyone should be put in. If there is any chance of this happing to your guest you should fix this right away. However, after going back through the reviews we found others with this issue back to 2017. We fail to believe that they are in unaware of this recurring problem. Low cost solutions that randomly leave paying customers on the street is unacceptable!
2-night trip

8/10 Very good

Ein nettes, kleines uriges Hotel. Das Zimmer war tipptopp sauber. Der Empfang sehr herzlich und zuvorkommend.Es ist halt ein altes Hotel mit eigenem Flair. Ein optimaler Standort um die Stadt zu erkunden und das öffentliche Parkhaus, sowie Busbahnhof in unmittelbarer Nähe. Empfehle es gerne weiter.
Robert, 2-night trip

10/10 Exceptional

Der Charm des Altbau s, Denkmal geschützt, saubere, nett eingerichtete Zimmer, sehr gut gesichert. Von der Rezeption gab es immer gute Tips für Unternehmungen.Ein paar Minuten zu Bus und Bahn, als auch ein Parkhaus.
Thomas, 3-night trip

8/10 Very good

Gute Lage, aber einige Abstriche

Die Lage direkt zwischen Hauptstraße und Plöck ist natürlich toll. Alles sehr gut fußläufig zu erreichen. Aber: Das Hotel hat keinen Fahrstuhl, ist schon deutlich in die Jahre gekommen. Kein Frühstück und keine Parkmöglichkeiten.
Frank, 2-night trip

8/10 Very good

Ingen personal i receptionen lite strul nycklar. Bra läge i gamla stan. Nära till parkrring ok frukost. Fint badrum.
Ronald, 1-night trip

8/10 Very good

Alles Okay
Willi, 3-night trip

8/10 Very good

👍
Hanspeter, 2-night trip

8/10 Very good

Die Unterkunft war sehr sauber und perfekt in der Altstadt gelegen. Wir würde wieder das Altstadt Hotel buchen!
Greta Maria, 2-night trip

8/10 Very good

Sehr gut gelegene Unterkunft. Alles wünschenswerte ist fußläufig uu erreichen. Sehr freundliches und zuvorkommendes Personal. Zimmer für diese Preisklasse wirklich geräumig und nett eingerichtet. Alles sehr sauber. Zum Glück musste ich nur in die erste Etage, denn ges gibt keinen Aufzug. Dann hätte ich mir noch ein Schild "bitte nicht stören" gewünscht. Ansonsten durchaus empfehlenswert und ich würde jederzeit gerne wiederkommen.
Don, 3-night trip

10/10 Exceptional

War alles ok
Sara, 1-night trip

10/10 Exceptional

Das Zimmer ist sehr schön renoviert. Ich habe die Rechnung in hotel bezahlt. Dashalb habr ich meine Datenkarten bei ihm abgegeben?
Sara, 1-night trip

8/10 Very good

Preis/Leistung stimmt
Josef, 4-night trip

2/10 Poor

Expedia hat es nicht geschafft die Buchung zu übermitteln, sodass das Hotel bereits ausgebucht war. Wir mussten in ein viel weiter entferntes und schlechter bewertetes Hotel einchecken. Bucht nicht mit Expedia!
Sebastian, 2-night trip

10/10 Exceptional

There is no puff and nonsense lacey frills but it is quaint, old world classic; clean, comfortable and convenient.
Janet, 3-night trip

6/10 Good

Vanwege Corona moest er ingecheckt worden met een code bij een sleutelkluis. We hadden de code echter niet, bevestigingsnummer van de boeking werkte niet. Toen ik belde werden gelukkig wel goed geholpen, maar het was fijn geweest dit van tevoren te melden. Locatie is top, maar wel veel lawaai op straat. Dat is het risico van een hotel in het centrum
2-night trip