What I liked about the property was the lobby and outside seating area. Very colorful, comfortable and inviting. However, the front desk staff member… not so inviting. I called hours prior to my arrival to find out if we could check-in early since my better half and I were driving from NYC for an event in NC that started at 4pm. Our arrival time stated 12pm, so I called before 8am and was told that there were no rooms available for early check-in, as the hotel was booked to capacity the night before. I have no choice but to take him at his word, and after all it wasn’t close to check-out time yet which is 11am. We arrive at 11:45am and get the gentleman that I spoke with over the phone earlier. I say good morning and explain that I called earlier and was wondering if any rooms were available yet. The gentleman advised me there were no rooms available because EVERYONE was doing a late check-out and housekeeping hadn’t gotten to any of the rooms yet. I asked if there might be anything available before 3pm and his reply was “potentially” with an air of smugness that was very off putting. I decided to end the conversation by politely asking to use the restroom. Imagine my surprise when I walk inside of the single use restroom and there’s not a single piece or roll of toilet tissue! Ahhh, I guess housekeeping hadn’t gotten around to anything on the hotel grounds and with the hotel at full capacity the night before, all of the guests must have used the lobby bathroom! 🙄