Room was clean/spotless. Customer service was excellent and breakfast was great!!! Beautiful facility
Lisa
Lisa,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 23 日
Staff was nice and accommodating. Clean rooms. i would stay again!!
Wanda
Wanda,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 26 日
The bathroom doors will lock you in, but otherwise its a great place to stay. New and clean.
Kristi
Kristi,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 20 日
Location is great. Room is clean and comfortable. Breakfast was just ok. Coffee was very good
Francis
Francis,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 16 日
Jerry
Jerry,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 10 月 5 日
Weekender!
Room was dusty as if it hadn’t been either used recently or housekeeping didn’t wipe down simple things in the kitchen area - shelves where dishes are kept, top of microwave - bathroom had lots of hair on the floor and the ac wouldn’t regulate -
Mona
Mona,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 15 日
Everything was good.
Everette
Everette,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 15 日
Home2Suites is very clean and all staff were so friendly. The breakfast was very good with a lot of variety. They are pet friendly as well.
Stephanie
Stephanie,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 27 日
Ernest
Ernest,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 18 日
Very good
Kashayla
Kashayla,3 晚行程
Expedia真实住客点评
2/10 很差
2025 年 7 月 22 日
Heavy smell of cigarette smoke. Nearly unbearable. Everything I am traveling with is going to smell. It’s terrible.
Mark
Mark,1 晚商务旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 28 日
Loved everything about this place. Having said that, the price on Expedia doesn’t mention the $75 fee for a pet even though this hotel says “pet friendly”. Nice little kick to the nuts.
Alexis
Alexis,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 6 月 21 日
Don’t stay here if you want a comfortable bed or a decent breakfast
Kristy
Kristy,1 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2025 年 6 月 12 日
Staff starting knocking and opening at before 10am when checkout wasn’t until 11am. They did this more than 3 times. We told the front desk staff and nothing was done.
Tyberious
Tyberious,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 7 日
The hotel was great! Nice and clean and the breakfast was great too! The staff was friendly and accommodating! Our suite had a refrigerator, microwave, sink, dishes, pull out sofa bed, etc. One could live there if he wanted to. Didn’t use the indoor pool or gym but they were nice! I highly recommend staying there! Also there is a gas station close by for gas and incidentals! We were happy to stay there!
Virginia
Virginia,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 7 日
carrie
carrie,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 28 日
Very clean and friendly staff. Breakfast could be a little better.
Ethan
Ethan,1 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 5 月 28 日
Jenna
Jenna,3 晚行程
Expedia真实住客点评
6/10 好
2025 年 5 月 27 日
The check-in clerk had the worst customer service skills that I’ve encountered during a hotel check in at a Hilton location. She probably won’t be there long so future guest won’t have to suffer.
I made two separate 1 day reservations as our original stay for 1 day was increased to two. Upon check-in I let her know that and she indicated that there were no promises that I would be able to stay in the same room. I then inquired if I would have to go through the check-out and check-in process again and she didn’t know but stated maybe. Clueless!
She let me know that I could go ahead and pay for another night against the first reservation so to ensure I didn’t have to move rooms. Unacceptable as I had already prepaid for two nights. She then started to mock me! I checked in and moved on with my day. I noticed the rest of the staff were extremely pleasant.
William
William,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 25 日
I enjoyed my stay with the hotel I felt the price was a bit higher than expected!
Ernest
Ernest,1 晚商务旅行
Expedia真实住客点评
4/10 尚可
2025 年 5 月 19 日
My "Poor" Review is only based on one issue, the poor customer service at check-in!
I made an initial reservation for one night. We then needed to extend our stay so I made a second reservation for an additional night. I prepaid both nights to save money.
Upon arrival and at check-in I informed the receptionist that I had two reservations for 1 night each and that I wish to stay in the same room for both nights. She informed me that I may have to check out and possibly switch rooms to which I wasn't excited about. "Erika" demeanor during the whole process was very confrontational and wasn't one geared towards customer service that this hotel is known for. I reminded her who the customers was and she continued her degrading manner.
Hey, we all have choices where we want to stay and I was blown away being treated like I was.
I won't stay there again, not while she works there.
Absolutely POOR customer service on the hotels part!
William
William,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 19 日
Very quiet and very friendly staff.
Mary
Mary,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 14 日
George
George,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 1 日
Being a loyal customer I was highly disappointed with the lpoor level of professional and customer service. The front desk attendant on 2 different occasions was rude and loud talking myself and the customer service respresentive ( with her own hilton reservation department). I was there due to medical and business purposes. Slated to be from a Tues to Monday. Had to cut my bisit short due to the way the call and rhe extension of my reservation was handled. I am a very patient understanding business women who values loyalty and good customer service. I with this being t he 2nd time the service has been poor and the pool is still incomplete a year later. I will be taking my business elsewhere. I pray things improve becomes you never know whom and what influences a person staying at the facility may , especially not based off of color or gender.