Beautiful hotel and cenote, great service and food. We loved yoga classes in the morning
lorena
lorena,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 22 日
Brennen
Brennen,7 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 9 日
Stephen
Stephen,4 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 10 月 11 日
Drinks and staff were great. Didn’t get to experience swim up bar as pool/hottub was surprisingly closed for construction (no notice) and the cenote was shut down which was a real bummer - wish warnings or heads up were given.
Haley
Haley,6 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 9 月 17 日
The spa was pricey for the limited time. The drinks were great. The cenote was great and beautiful just to many mosquitoes. And small gym.
The other thing was the wet bar no one said the wet bar in the wasn’t free or you had to pay until you get your bill. And the upgrade for 3 days was the same price for 7 days. So to many non-disclosed information so I wouldn’t go back there.
Jason
Jason,3 晚浪漫旅行
Expedia真实住客点评
6/10 好
2025 年 9 月 15 日
everything was great besides the pool and Jacuzzi being out of service for our whole stay .
Deidra Jefferson
Deidra Jefferson,3 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 9 月 12 日
Odis
Odis,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 30 日
When I booked it did not realize it was more of a romantic room. I was traveling with my girl friend and it was a bit awkward since her and I are friends best friends. It would have been nice if you also cater to non couples specially the rooms . The shower was a bit much out in the open with a friend.
I had food poisoning and I have to say Rene took good care of me. Very knowledgeable and he knew what he was doing so I would not be unconscious.
Grateful he was onsite.
Grateful also for my friend taken care of me.
Beverly
Beverly,2 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 24 日
I have been to Tulum 3 times and by far this has been the best hotel.
Super Clean, location is perfect, food is amazing, great staff and BEAUTIFUL hotel
elizabeth
elizabeth,2 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 23 日
Archi
Archi,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 16 日
Hotel Shibari is a wonderful place to stay in Tulum. It is very secure and safe, tranquil, and all of the staff are efficient, professional, and friendly. They had options to rent bikes and scooters, and had a nice restaurant along with room service.
Helen
Helen,2 晚行程
Expedia真实住客点评
6/10 好
2025 年 8 月 16 日
Shayan Safae
Shayan Safae,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 16 日
Beautiful location and a truly unique experience with the hotel surrounding a cenote. Great staff and tasty food and drinks. The gym is open air
Which made it tough to use in August. Would recommend for a couple. Great place to unwind.
David
David,6 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 11 日
Gaby
Gaby,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 7 日
The Staff , was the most attentive, I’ve experienced in all my global travels. The Cenote, was beautiful, transformative, haha. The food , the room , jacuzzi were awesome as well . The one negative for me was the music , from surrounding properties, made it hard for me to sleep . My Partner had no issues , said she slept well.
Gregory
Gregory,4 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 7 月 29 日
Annaliet
Annaliet,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 23 日
First time traveling to Tulum & I couldn’t have picked a better hotel for our stay! The service was incredible and the convenience of the cenote at the property was unmatched! Will definitely be returning.
Arleen
Arleen,3 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 7 月 21 日
Beautiful hotel and cenote inside. Clean, spacious rooms and the service was great. We loved the zone it was in as far as walk ability
Melissa
Melissa,4 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 7 月 21 日
Amazing spot in the hustle of tulum hotel zone this place allows you to slow down and appreciate what’s around you.
Did cacao experience which was amazing and enjoyed the restaurant and the spa
On site. Highly recommend
Richard
Richard,4 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 7 月 20 日
Francisco
Francisco,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 7 月 17 日
Estuvomo ahi 3 noches, nos hubiera gustado haber quedarnos mas tiempo, hermoso lugar, la gente muuy hamable, simplemente todo 👌. Excelente!.
Luz
Luz,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 7 月 2 日
Where it is located is very close to everything, the workers are very attentive and the hotel is very clean and everything is very organized.
luisa
luisa,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 26 日
Staff was amazing!! The property was very well maintained and clean and the food was delicious and unique. The spa, jacuzzi, cenote and pool also very clean and very nice.
Rafael
Rafael,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 23 日
Hotel Shibari was amazing. I suggest staying here when u visit Tulum. Its also plenty of resturants and shops walking distance from the property
Maurice
Maurice,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 22 日
The resort was outstanding, very calm and relaxing. The best was however the staff, couldnt be more attentive, truly amazing.