very nice view, but there was not ekstra service after check in (no additional water, no cleaning during the stay) all working to send You to restaurant
igvars
igvars,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 19 日
Todo muy bonito, lo único es que falta capacitar al personal al momento del check out, ya que me fueron a buscar al parqueo cuando ya nos ibamos, para decirme que había ensuiado una toalla con un poquito maquillaje fácil. Las toallas son para eso para ensuciarse, y como hoteleros deberían de saber que ese material al meterse en la lavadora sale, así que no dejó de ser un poco incomodo que me fueran a buscar para decirme esa tontería. Definitivamente falta capacitación tanto al que llega hacer la limpieza a la habitación y que avisó a recepción, como al de recepción para manejar mejores criterios.
ILEANA
ILEANA,1 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 9 月 17 日
I had a bad experience. The place was hot inside and we couldn't open the windows there were no screens in the window. Also, when it start raining, we got so much water inside the place. Even my little girl she fell down.
Ricardo
Ricardo,1 晚家庭旅行
Expedia真实住客点评
2/10 很差
2025 年 9 月 12 日
We had bad experience at this hotel.
We espent the night without power and water I don’t recommend it 👎
jaime
jaime,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 31 日
Will like it to be more clean but overall its great
Celina
Celina,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 14 日
Luis
Luis,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 13 日
phänomenaler Blick und etwas besonderes!
Leif
Leif,1 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 8 月 4 日
Ester
Ester,1 晚行程
Orbitz真实住客点评
6/10 好
2025 年 7 月 24 日
The food is not good, we didn't like the rooms very much, little animal, the bed was hard, they didn't have utensils
Jose
Jose,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 7 月 9 日
Beautiful view of the volcano! They had a good restaurant on property and good hiking trails and offered tours to the volcano. It is a hidden gem for sure.
Norma
Norma,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 7 月 8 日
Good view, clean and friendly staff
Kelly
Kelly,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 7 月 8 日
It is a peaceful place with amazing views.
Elvira
Elvira,4 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 7 月 7 日
Jaime
Jaime,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 7 月 6 日
Good
Jose S
Jose S,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 7 月 5 日
The water in the bathroom and kitchen did not drain and it was brown. I could not shower due to the unsanitary conditions and the room smelled horrible because of the water drainage problem. I would never stay here again. Very unsatisfied with this stay. Kindly requesting a refund. I have pictures of proof.
Laura
Laura,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 7 月 5 日
Mohammad
Mohammad,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 30 日
Rosa
Rosa,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 24 日
XD
XD,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 20 日
Ghasem
Ghasem,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 15 日
My room have leak
carlos
carlos,1 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 6 月 15 日
Beautiful scenery and area, but the wifi didn't work due to being so high up and secluded. There wasn’t any ac either, honestly didn’t need with the cool temperatures. Lastly the unit where we stayed had water leaks when it rained
Andrew
Andrew,2 晚浪漫旅行
Expedia真实住客点评
4/10 尚可
2025 年 6 月 8 日
Elias
Elias,1 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 6 月 7 日
Not worth it
If you have mobility issues do NOT stay at this hotel. To get to your room you have to go down stone stairs on a hill, to get out of it you have to climb all those stairs up. There is no wi-fi and no phone signal. Their restaurant is also down the hill with no access other than the stairs. The service at the restaurant was extremely slow. Took over 40 min to get a simple breakfast. Only one server for all the tables. The door to my room did not lock. I paid for two nights ended up staying only one. When checking out the guy at the reception did not even care to ask why I was leaving early. Instead he was trying to sell me coffee.