Located close to Plaza del Charco, AluaSoul Orotava Valley - Adults only is a tranquil retreat with an ocean view. Enjoy a breakfast buffet, unwind at the sauna or poolside bar and relish local cuisine at one of the two on-site restaurants.
All-inclusive room rates at AluaSoul Orotava Valley - Adults only are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Food and beverages
Buffet meals, snacks, and select beverages included
Dining and beverage availability limited at one or more venues
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.
Entertainment
Onsite entertainment and activities
At a glance
DONE
Hotel size
202 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 16
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets allowed (dogs only, 1 total, up to 22 lbs per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (fees apply)
Wheelchair-accessible parking on site
Onsite carport
Free offsite parking within 328 ft
DONE
Other information
Smoke-free property
Caters to adults only
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AMâ10:00 AM
2 restaurants
2 bars/lounges
Poolside bar
Snack bar/deli
Water dispenser
What to do
Tennis
Yoga classes
Concerts/live shows
Evening entertainment
Shopping
Table tennis
Beach nearby
Bicycle rentals nearby
Hiking/biking trails nearby
Kayaking nearby
Scuba diving nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Multilingual staff
Pool loungers
Pool umbrellas
Facilities
4 buildings/towers
Built in 2001
Safe-deposit box at front desk
Garden
Terrace
Fitness center
An outdoor pool
Outdoor tennis court
Sauna
Vegan dining options
Vegetarian dining options
Annual offsets purchased for at least 10% of carbon footprint
Mare Nubium - This restaurant specializes in local and international cuisine and serves dinner only. Open daily.
Kentia Pool Club - This bar is located by the pool. Open daily.
Agua Lobby Bar - Onsite bar. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge of EUR 25 (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 20 per pet, per night
Parking
Self parking is available for an extra charge
Pool, spa, & gym (if applicable)
Pool access available from 10:00 AM to 6:00 PM
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts major credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Eurocard
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
Diamante Suites
Diamante Suites Hotel
Diamante Suites Puerto de la Cruz
Hotel Diamante Suites
Hotel Diamante Suites Puerto de la Cruz
Hotel Diamante Suites Adults Puerto de la Cruz
Hotel Diamante Suites Adults
Diamante Suites Adults Puerto de la Cruz
Diamante Suites Adults
Hotel Diamante Puerto De La Cruz
Hotel Diamante Suites Tenerife/Puerto De La Cruz
Hotel Diamante Suites Adults Only
Hotel Diamante Suites
Aluasoul Orotava Valley
AluaSoul Orotava Valley Adults only
AluaSoul Orotava Valley - Adults only Hotel
AluaSoul Orotava Valley - Adults only Puerto de la Cruz
AluaSoul Orotava Valley - Adults only Hotel Puerto de la Cruz
Frequently asked questions
Does AluaSoul Orotava Valley - Adults only offer free cancellation for a full refund?
Yes, AluaSoul Orotava Valley - Adults only does have fully refundable room rates available to book on our site. If youâve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at AluaSoul Orotava Valley - Adults only?
Yes, there's an outdoor pool. Guests have pool access from 10:00 AM to 6:00 PM.
Are pets allowed at AluaSoul Orotava Valley - Adults only?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of EUR 20 per pet, per night. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at AluaSoul Orotava Valley - Adults only?
Yes, there's self parking on site (charges apply).
What are the check-in and check-out times at AluaSoul Orotava Valley - Adults only?
Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of EUR 25 (subject to availability).
Is there an onsite casino at AluaSoul Orotava Valley - Adults only?
No, this hotel doesn't have a casino, but Casino Puerto de la Cruz (5-min drive) is nearby.
What is there to do at AluaSoul Orotava Valley - Adults only and nearby?
Practice your swing on the tennis courts. Additional recreation onsite includes yoga. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 2 bars and a sauna. AluaSoul Orotava Valley - Adults only also has a fitness center and a garden.
Are there restaurants at or near AluaSoul Orotava Valley - Adults only?
Yes, there are 2 onsite restaurants, featuring local and international cuisine and poolside dining.
Does AluaSoul Orotava Valley - Adults only have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around AluaSoul Orotava Valley - Adults only like?
AluaSoul Orotava Valley - Adults only is a short 9-minute walk from Garden Beach and 11 minutes' walk from San Felipe Castle.
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AluaSoul Orotava Valley - Adults only Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.0/10
Cleanliness
8.0/10
Staff & service
7.4/10
Amenities
7.4/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Aug 1, 2023
Sehr schönes Hotel mit freundlichem Personal.
Antonia
Antonia, 7-night trip
8/10 Very good
Dec 13, 2023
Solides Hotel mit gutem Meerblick oder Sicht auf den Tejde
Manfred
Manfred, 7-night trip
10/10 Exceptional
Apr 20, 2023
Everything was as expected.
Would stay there again.
Sven
Sven, 8-night trip
8/10 Very good
Dec 16, 2023
Good value for the price
Great pool, nice breakfast but our room had some water damage (which was fixed after we mentioned it twice). Top view to the ocean.
Joshua
Joshua, 3-night trip
10/10 Exceptional
Sep 22, 2023
A
Arnaud
Arnaud, 10-night trip
10/10 Exceptional
Sep 15, 2023
We had an amazing stay
The room was amazing, the staff were helpful and very nice and the hotel was great! One elevator didnt work which was an inconvenience but not too bad for us, and the breakfast was always the same. These are the only downsides, but i would definitely come back.
Huone on siisti ja moderni. ĂĂ€nieristys on huono, viereisen huoneen keskustelukin kuuluu naapuriin. Aamuisin raskaan liikenteen melu herĂ€ttÀÀ ainakin vuoren puoleisissa huoneissa. Iltaisin ja öisin on hiljaista. Hotelli on aika ylhÀÀllĂ€ vuoren rinteellĂ€. ErittĂ€in hyvĂ€ aamiainen. HyvĂ€ valinta
Pekka
Pekka, 7-night trip
6/10 Good
Nov 28, 2023
Me gustĂł la tranquilidad pero la comida no era muy buena y casi siempre salio frio. Las bebidas de todo incluido estĂĄn limitadas a unas marcas desconocidas y en general la calidad y servicio ha bajado muchĂsimo desde mi Ășltima visita hace solo unos 6 meses
Gordon Arthur
Gordon Arthur, 3-night trip
6/10 Good
Oct 20, 2023
Wir hatten Ameisen im Zimmer es wurde leider nur einmal Insektenspray ausgesprĂŒht. Und an den darauf folgenden Tagen wurden die Tierchen einfach ignoriert auch nach bescheid geben mussten wir uns selber drum kĂŒmmern. Auf ein BĂŒgeleisen habe ich drei Tage gewartet. Das Essen im Hotel kann ich nicht empfehlen. Bis auf eine Suppe hat alles nicht so gut geschmeckt und warm/kalt halten der Speisen fĂ€llt Ihnen anscheinend sehr schwer. AuĂerdem erst mal gezwungen, ein BĂ€ndchen am Arm zu tragen fĂŒr den ganzen Aufenthalt um zu zeigen, ob man Halbpension oder Vollpension gebucht hat. Das muss eine andere Möglichkeit geben, das zu zeigen. Unser BĂ€ndchen war aus Stoff heiĂt also nach HĂ€nde waschen/ Duschen / schwimmen war das Ding immer nass.
Maytuka-Isabel
Maytuka-Isabel, 7-night trip
10/10 Exceptional
Dec 11, 2023
Joshua
Joshua, 2-night trip
8/10 Very good
Nov 11, 2023
Gut
Elisabeth
Elisabeth, 7-night trip
8/10 Very good
Jul 9, 2023
MÂȘ DEL CARMEN
MÂȘ DEL CARMEN, 1-night trip
10/10 Exceptional
Jun 6, 2023
Excelente fin de semana larga
Una escapada de fin de semana larga relajante. Todo nos gustĂł mucho, especialmente el trato de todos los trabajadores. Volveremos
Gordon Arthur
Gordon Arthur, 3-night trip
10/10 Exceptional
May 8, 2023
Bastante contento con la estancia.
Alejandro
Alejandro, 1-night trip
10/10 Exceptional
Apr 8, 2023
Mary Grace
Mary Grace, 7-night trip
4/10 Fair
Mar 23, 2023
* Noisy room in the evening until 11pm : no way to rest, no way to read, awfully noisy
* Cleaning not always well done (cups, coffee pads, herbal tea...)
* Breakfast : coffee with old machines is disgusting, with new machines (2), long queues
* Several times had to ask for butter
* No vegetarian food and sometimes even veggie food (pasta with cheese) contain ham
Didier
Didier, 7-night trip
10/10 Exceptional
Dec 12, 2021
Tania
Tania, 1-night trip
8/10 Very good
Aug 10, 2020
Hotel correcto, tuve problemas con la reserva, pero luego todo ok.