The room was smaller than it showed in the pictures. Uncomfortable, there were stains on the carpet, mold in the ceiling of the bathroom, smell, and noise from the street. It was a terrible experience for my family, and we ran away and booked another hotel. I filed a claim with Hotels.com, and for some reason, they couldn't fulfill it, and I didn't receive a refund, despite I didn't stay at the hotel and attached some photos with my claim. Truly a nightmare. Not recommend it at all.