Does Hotel Domus Florentiae offer free cancellation for a full refund?

Yes, Hotel Domus Florentiae does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is parking offered on site at Hotel Domus Florentiae?

Yes. Valet parking costs EUR 40 per day.

What are the check-in and check-out times at Hotel Domus Florentiae?

Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is 11:00 AM.

What is there to do at Hotel Domus Florentiae and nearby?

Maintain your daily exercise routine at the gym.

Does Hotel Domus Florentiae have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Hotel Domus Florentiae like?

Hotel Domus Florentiae is a short 1-minute walk from Unità Tram Stop and 8 minutes' walk from Cathedral of Santa Maria del Fiore.

Hotel Domus Florentiae, Florence: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Oct 11, 2024

The staff was truly fantastic and the location could not have been better

Craig, 8-night trip

8/10 Very good

Jun 28, 2025

Good

YUN TAO, 2-night trip

8/10 Very good

Jul 24, 2024

Good stay overall Exactly how it’s advertised

Edward, 1-night trip

6/10 Good

Jun 26, 2025

Breakfast was delicious as it included the typical pastries, fruits and natural juices. The staff was very friendly. However, the next door establishments were very loud. For the three nights we were there it was impossible to sleep in between the construction noise, loud music, loud conversations all night and early morning long. The room was cleaned and had everything we needed but unless you are traveling without kids and are here to party all night long this is probably not the best option for you.

Juan, 3-night trip

10/10 Exceptional

Jun 14, 2024

Very close to the tram form the airport. Centrally located and super nice staff!

Mary Joanne, 1-night trip

10/10 Exceptional

Sep 25, 2023

Excellent location. Friendly place.

10/10 Exceptional

Dec 2, 2022

Location!

10/10 Exceptional

Apr 11, 2022

Beautiful hotel in the center

Great location, in the very center of Florence, room very large and very good service. Breakfast was ok, mix italian and international. Perfect for a stay in the city

Pierluca, 1-night trip

10/10 Exceptional

Aug 9, 2024

Location, supportive staff , clean, tidy and spacious room and delucious breakfast. The staff went out of their way to peovide us with guidancce and welcoming environment. Highly recommended. Thank you for our memorable stay

Theodros, 7-night trip

10/10 Exceptional

May 13, 2024

Friendly staff. Good breakfast. Great location. Room was spacious. A|C was cold. Very close to train station and attractions.

Mark, 1-night trip

10/10 Exceptional

Jul 6, 2023

We loved our stay at this hotel and would definitely recommend staying here. Only 3 minutes walk from the Santa Maria Novella Station. The hotel room was super clean and very comfortable. The breakfast was also very good. Salam was very kind and attentive.

10/10 Exceptional

May 26, 2023

Enjoyed our stay here. Our room was facing the plaza, therefore, it was noisy at night. Other than the noise, our visit was very pleasant. The staff was very friendly and helpful.

Valerie, 3-night trip

4/10 Fair

Oct 11, 2024

The location and the staff are wonderful. This is simply not a 4 star hotel. The staff (wonderful). The furnishings need a really good clean. Breakfast was great, sheets cleaned daily, however the curtains, chairs, couches desperately need cleaning or replacement.

Heather, 2-night trip

8/10 Very good

May 4, 2024

This was a very nice hotel on a very difficult street. The staff and amenities were first rate but it was a challenge to roll my suitcase back and forth over the cobblestones and narrow street. The hotel was very convenient to the rail station. The staff and adjoining restaurant were first rate. I would stay here again if I were to come to Naples in the furture.

William, 4-night trip

8/10 Very good

Jul 24, 2024

Good

Edward, 1-night trip

10/10 Exceptional

Oct 25, 2023

All good

All good. Great location. Great and friendly service.

Graeme, 1-night trip

10/10 Exceptional

Dec 6, 2023

Overall pleasant stay

Overall the stay is nice and pleasant as the staffs are very helpful and friendly. The down side is it is near to the streets so it can be noisy at night. The toilet flush sometimes does not work well due to water pressure.

P Y, 5-night trip

4/10 Fair

Apr 13, 2025

good location, wonderful staff, need major repair

Giacomo, the staff at the reception is wonderful but this hotel needs major repair and renovation. The room is tiny and the design makes it very hard to use the toilet seat because there is no space. The waters in the shower drains really slow. The lobby is very dirty. There is sewage smell in the elevator and in the lobby area. The hair dryer also does not work. However the hotel is historical and the bedding is clean.

1-night trip

2/10 Poor

Oct 28, 2022

Hotel not marked and hard to find. Bathroom was broken and flooded and they did not fix it even though they knew it prior to our arrival. It was noisy since it was next to the plaza where people sing and play loud music. The staff is very nice. The location is excellent.

Felix, 3-night trip

4/10 Fair

Oct 5, 2022

Room is very old and small.

Andrew, 3-night trip

2/10 Poor

Jun 2, 2024

Terrible room. Smelled awful. Do not recommend at all

Sumo, 2-night trip

10/10 Exceptional

May 27, 2022

The hotel is not on the newer side which is understandable. The A/C was our only issue there because it was hot and it didn't seem to work. the staff was super nice. you can leave your key up front so you don't have to carry it or worry about losing it. Its also really close to the train station and several methods of transportation

Edgar, 2-night trip

6/10 Good

Sep 19, 2022

The hotel is old, the AC doesn’t work. The drain for the shower is very very slow. It’s not safe to get in the shower/tub. The tub is higher than usual, there is no handle to hold. The area is in convenience in the center of the city and is very close to the train station.

Lan, 2-night trip

2/10 Poor

Mar 29, 2024

This is NOT a 4 start Hotel, it is far from it. The rooms are pretty rundown, the nightstands were falling a part, the shower door was extreme difficult to close, bedding was old and towels didnt smell good. The cherry on top was the broken AC which made very uncomfortable to sleep at night. Again, if this was marked and priced as 1-2start hotel i would understand. However, when you make a point to call it a 4 start there are expectations to be met and this place fails in every aspects of it. The only good thing is the location and the buffet staff was super nice. Front desk.was not very helpful to when we left either. Overall, i would never step a foot on this place.

Julio, 2-night trip

6/10 Good

Oct 6, 2025

Expectativa frustrada!

O Hotel não correspondeu a nossa expectativa. A entrada do Hotel era estranha, nos confundiu, pois é a entrada de um prédio de apartamentos, onde o hotel está localizado no primeiro andar, inclusive tivemos ocasiões de encontrar com moradores de outros andares que olharam pra nós com desagrado, como se estivéssemos incomodando. No quarto, que era pequeno, tinha um armário também pequeno com somente uma porta, mal acomodava a bagagem de uma pessoa. As cortinas eram bem envelhecidas aparentando poeira. As arandelas estavam com partes quebradas. No hall, perto da recepção, os sofás estavam muito sujos, tal como as cadeiras do salão de café da manhã. Nesse salão podíamos observar detalhes em gesso das paredes quebradas devido a batida das cadeiras. Em frente ao salão de café tem uma varanda agradável porém continha objetos velhos acomodados lá quebrando o encanto. A "academia" de ginastica é um espaço pequeno com apenas uma esteira e um outro aparelho para musculação. A equipe de funcionários é muito educada, nos atendeu bem e o café da manha era bom. A localização é muito boa! Não sabemos em que se baseiam para dizer que é um hotel 4 estrelas, mas ficou a desejar quando comparado aos outros onde estivemos nessa viagem.

Sala de café com parede e cadeira mal conservada

FRANCA M, 3-night trip

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