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Hakone Gora KARAKU

4.5 star property
Luxury hotel with spa, near Hakone Kowakien Yunessun

Choose dates to view prices

Escape to Hakone Gora KARAKU, a tranquil retreat close to Hakone Gora Park and the scenic Open Air Museum. Delight in free Japanese breakfast, stay connected with WiFi, or unwind with staff who consistently impress.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Onsen
  • Free parking
  • Free WiFi

Main amenities (7)

  • Daily housekeeping
  • Restaurant
  • Full-service spa
  • Terrace
  • 24-hour front desk
  • Vending machine
  • Luggage storage

For families (6)

  • Children stay free
  • Separate bathtub and shower
  • Television
  • Terrace
  • Daily housekeeping
  • Elevator
The current price is CNY4,852
CNY5,350 total
Mar 18 - Mar 19

Why we love this property

Mineral spring soaks
Spring water bathtubs, private mineral hot springs, and public indoor and outdoor onsens create a therapeutic retreat. Japanese bathing traditions await.
Taste of Japan
Experience Japanese cuisine at the onsite restaurant of this hotel. Visitors can start their day with a complimentary Japanese breakfast.
Dreamy bath oasis
The hotel elevates bathing with spring water tubs and hydromassage showers. Guests can wrap up in soft bathrobes after a luxurious soak.

Room options

View all photos for East Wing with Open-Air Bath Japanese Style / Japanese Dinner Entry 17:00-18:00

In-room safe, free WiFi, bed sheets

East Wing with Open-Air Bath Japanese Style / Japanese Dinner Entry 17:00-18:00

8.0 out of 10
Very good
(2 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for East Wing with Open-Air Bath Western Style / Japanese Dinner Entry 17:00-18:00

In-room safe, free WiFi, bed sheets

East Wing with Open-Air Bath Western Style / Japanese Dinner Entry 17:00-18:00

10.0 out of 10
Exceptional
(1 review)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for West Wing with Open-Air Bath Japanese Style / Japanese Dinner Entry 17:00-18:00

In-room safe, free WiFi, bed sheets

West Wing with Open-Air Bath Japanese Style / Japanese Dinner Entry 17:00-18:00

10.0 out of 10
Exceptional
(5 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for West Wing with Open-Air Bath Western Style / Japanese Dinner Entry 17:00-18:00

In-room safe, free WiFi, bed sheets

West Wing with Open-Air Bath Western Style / Japanese Dinner Entry 17:00-18:00

8.0 out of 10
Very good
(1 review)
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for East Wing with Open-Air Bath Japanese Style / Japanese Dinner Entry 19:00-20:00

In-room safe, free WiFi, bed sheets

East Wing with Open-Air Bath Japanese Style / Japanese Dinner Entry 19:00-20:00

10.0 out of 10
Exceptional
(4 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for Breakfast Included, East Wing - Deluxe Japanese Style Room with Open-air bath, Non Smoking

In-room safe, free WiFi, bed sheets

Breakfast Included, East Wing - Deluxe Japanese Style Room with Open-air bath, Non Smoking

  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for East Wing with Open-Air Bath Western Style / Japanese Dinner Entry 19:00-20:00

In-room safe, free WiFi, bed sheets

East Wing with Open-Air Bath Western Style / Japanese Dinner Entry 19:00-20:00

10.0 out of 10
Exceptional
(3 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for Breakfast Included, East Wing - Deluxe Western Style Room with Open-air bath, Non Smoking

In-room safe, free WiFi, bed sheets

Breakfast Included, East Wing - Deluxe Western Style Room with Open-air bath, Non Smoking

  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for West Wing with Open-Air Bath Japanese Style / Japanese Dinner Entry 19:00-20:00

In-room safe, free WiFi, bed sheets

West Wing with Open-Air Bath Japanese Style / Japanese Dinner Entry 19:00-20:00

7.0 out of 10
Good
(2 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Breakfast Included, West Wing- Deluxe Japanese Style Room with Open-air bath, Non Smoking

In-room safe, free WiFi, bed sheets

Breakfast Included, West Wing- Deluxe Japanese Style Room with Open-air bath, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for West Wing with Open-Air Bath Western Style / Japanese Dinner Entry 19:00-20:00

In-room safe, free WiFi, bed sheets

West Wing with Open-Air Bath Western Style / Japanese Dinner Entry 19:00-20:00

10.0 out of 10
Exceptional
(3 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Breakfast Included, West Wing - Deluxe Western Style Room with Open-air bath, Non Smoking

In-room safe, free WiFi, bed sheets

Breakfast Included, West Wing - Deluxe Western Style Room with Open-air bath, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for West Wing Upper Floor with Open-Air Bath Western Style / Japanese Dinner Entry 17:00-18:00

In-room safe, free WiFi, bed sheets

West Wing Upper Floor with Open-Air Bath Western Style / Japanese Dinner Entry 17:00-18:00

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for West Wing Upper Floor with Open-Air Bath Japanese Style / Japanese Dinner Entry 17:00-18:00

In-room safe, free WiFi, bed sheets

West Wing Upper Floor with Open-Air Bath Japanese Style / Japanese Dinner Entry 17:00-18:00

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for East Wing Upper Floor with Open-Air Bath Western Style / Japanese Dinner Entry 17:00-18:00

In-room safe, free WiFi, bed sheets

East Wing Upper Floor with Open-Air Bath Western Style / Japanese Dinner Entry 17:00-18:00

  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for East Wing Upper Floor with Open-Air Bath Japanese Style / Japanese Dinner Entry 17:00-18:00

In-room safe, free WiFi, bed sheets

East Wing Upper Floor with Open-Air Bath Japanese Style / Japanese Dinner Entry 17:00-18:00

  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for West Wing Upper Floor with Open-Air Bath Western Style / Japanese Dinner Entry 19:00-20:00

In-room safe, free WiFi, bed sheets

West Wing Upper Floor with Open-Air Bath Western Style / Japanese Dinner Entry 19:00-20:00

  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for West Wing Upper Floor with Open-Air Bath Japanese Style / Japanese Dinner Entry 19:00-20:00

In-room safe, free WiFi, bed sheets

West Wing Upper Floor with Open-Air Bath Japanese Style / Japanese Dinner Entry 19:00-20:00

  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for East Wing Upper Floor-Twin Room with Open-Air Bath Western Style / Japanese Dinner Entry 19:00-20:00

In-room safe, free WiFi, bed sheets

East Wing Upper Floor-Twin Room with Open-Air Bath Western Style / Japanese Dinner Entry 19:00-20:00

  • Sleeps 3
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for East Wing with Open-Air Bath Japanese Style / Japanese Dinner Entry 19:00-20:00

In-room safe, free WiFi, bed sheets

East Wing with Open-Air Bath Japanese Style / Japanese Dinner Entry 19:00-20:00

  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for Breakfast Included, East Wing Upper Floor - Deluxe Japanese Style Room with Open-air bath,NonSmoking

In-room safe, free WiFi, bed sheets

Breakfast Included, East Wing Upper Floor - Deluxe Japanese Style Room with Open-air bath,NonSmoking

  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Breakfast Included, East Wing Upper Floor - Deluxe Western Style Room with Open-air bath,Non-Smoking

In-room safe, free WiFi, bed sheets

Breakfast Included, East Wing Upper Floor - Deluxe Western Style Room with Open-air bath,Non-Smoking

  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for BF Included, West Wing Upper Floor- Deluxe Japanese Style Room with Open-air bath, Non Smoking

In-room safe, free WiFi, bed sheets

BF Included, West Wing Upper Floor- Deluxe Japanese Style Room with Open-air bath, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for BF Included, West Wing Upper Floor - Deluxe Western Style Room with Open-air bath, Non Smoking

In-room safe, free WiFi, bed sheets

BF Included, West Wing Upper Floor - Deluxe Western Style Room with Open-air bath, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for West Wing-Twin Room with Open-Air Bath Western Style / Grill Course Dinner Entry 17:00-17:30

In-room safe, free WiFi, bed sheets

West Wing-Twin Room with Open-Air Bath Western Style / Grill Course Dinner Entry 17:00-17:30

  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for West Wing-Twin Room with Open-Air Bath Japanese Style / Grill Course Dinner Entry 17:00-17:30

In-room safe, free WiFi, bed sheets

West Wing-Twin Room with Open-Air Bath Japanese Style / Grill Course Dinner Entry 17:00-17:30

  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for West Wing UpperFloor-Twin Room with Open-Air Bath Western Style/Grill Course DinnerEntry 17:00-17:30

In-room safe, free WiFi, bed sheets

West Wing UpperFloor-Twin Room with Open-Air Bath Western Style/Grill Course DinnerEntry 17:00-17:30

  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for West Wing UpperFloor-Twin Room with Open-Air Bath JapaneseStyle/Grill Course DinnerEntry 17:00-17:30

In-room safe, free WiFi, bed sheets

West Wing UpperFloor-Twin Room with Open-Air Bath JapaneseStyle/Grill Course DinnerEntry 17:00-17:30

  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for East Wing-Twin Room with Open-Air Bath Japanese Style / Grill Course Dinner Entry 17:00-17:30

In-room safe, free WiFi, bed sheets

East Wing-Twin Room with Open-Air Bath Japanese Style / Grill Course Dinner Entry 17:00-17:30

  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for East Wing-Twin Room with Open-Air Bath Western Style / Grill Course Dinner Entry 17:00-17:30

In-room safe, free WiFi, bed sheets

East Wing-Twin Room with Open-Air Bath Western Style / Grill Course Dinner Entry 17:00-17:30

  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for East Wing UpperFloor-TwinRoom with Open-Air Bath Western Style/Grill Course Dinner Entry 17:00-17:30

In-room safe, free WiFi, bed sheets

East Wing UpperFloor-TwinRoom with Open-Air Bath Western Style/Grill Course Dinner Entry 17:00-17:30

  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for East Wing UpperFloor-TwinRoom with Open-Air Bath Japanese Style/Grill CourseDinner Entry 17:00-17:30

In-room safe, free WiFi, bed sheets

East Wing UpperFloor-TwinRoom with Open-Air Bath Japanese Style/Grill CourseDinner Entry 17:00-17:30

  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for West Wing Upper Floorwith Open-Air Bath Japanese Style/Grill Course Dinner Entry 19:00-20:00

In-room safe, free WiFi, bed sheets

West Wing Upper Floorwith Open-Air Bath Japanese Style/Grill Course Dinner Entry 19:00-20:00

  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for West Wing Upper Floor with Open-Air Bath Western Style / Grill Course Dinner Entry 19:00-20:00

In-room safe, free WiFi, bed sheets

West Wing Upper Floor with Open-Air Bath Western Style / Grill Course Dinner Entry 19:00-20:00

  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for West Wing with Open-Air Bath Japanese Style/Grill Course Dinner Entry 19:00-20:00

In-room safe, free WiFi, bed sheets

West Wing with Open-Air Bath Japanese Style/Grill Course Dinner Entry 19:00-20:00

  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for West Wing with Open-Air Bath Western Style/Grill Course Dinner Entry 19:00-20:00

In-room safe, free WiFi, bed sheets

West Wing with Open-Air Bath Western Style/Grill Course Dinner Entry 19:00-20:00

  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for East Wing Upper Floor with Open-Air Bath Japanese Style/Grill Course Dinner Entry 19:00-20:00

In-room safe, free WiFi, bed sheets

East Wing Upper Floor with Open-Air Bath Japanese Style/Grill Course Dinner Entry 19:00-20:00

  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for East Wing with Open-Air Bath Japanese Style/Grill Course Dinner Entry 19:00-20:00

In-room safe, free WiFi, bed sheets

East Wing with Open-Air Bath Japanese Style/Grill Course Dinner Entry 19:00-20:00

  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for East Wing with Open-Air Bath Western Style/Grill Course Dinner Entry 19:00-20:00

In-room safe, free WiFi, bed sheets

East Wing with Open-Air Bath Western Style/Grill Course Dinner Entry 19:00-20:00

  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for East Wing Upper Floor with Open-Air Bath Western Style / Grill Course Dinner Entry 19:00-20:00

In-room safe, free WiFi, bed sheets

East Wing Upper Floor with Open-Air Bath Western Style / Grill Course Dinner Entry 19:00-20:00

  • Sleeps 3
  • 2 Large Twin Beds and 2 Twin Sofa Beds

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About the neighborhood

Map
1300-8 Gora, Hakone, Kanagawa, 250-0408

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 km
  • Hakone Gora Park - 4 min walk - 0.4 km
  • Miyagino Hayakawa Breakwater Cherry Blossoms - 5 min walk - 0.4 km
  • Hakone Open Air Museum - 11 min walk - 0.9 km
  • Hakone Kowakien Yunessun - 18 min walk - 1.6 km

Getting around

  • Haneda Airport (HND) - 126 min drive
  • Hakone Miyanoshita Station - 3 min drive
  • Hakone Gora Station - 4 min walk
  • Hakone Ohiradai Station - 5 min drive
  • Kowakidani Station - 25 min walk

Restaurants

  • ‪金沢まいもん寿司箱根強羅店 - ‬12 min walk
  • ‪リバーサイド・キッチン＆バー - ‬8 min walk
  • ‪箱根餃子センター - ‬7 min walk
  • ‪Gora Brewery And Grill - ‬7 min walk
  • ‪Coffee Camp - ‬5 min walk

About this property

Hakone Gora KARAKU

Hakone Gora KARAKU puts you just a 5-minute drive from Hakone Open Air Museum and Hakone Kowakien Yunessun. Guests can visit the spa to indulge in deep-tissue massages, body wraps, or facials, and Japanese cuisine is served at メインダイニング「六つ喜」, which is open for breakfast and dinner. This luxurious hotel is also within a short drive of Ōwakudani and Hakone Hot Springs. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 70 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 20
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 20
DONE

Children

    • Children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free Japanese breakfast each morning 7:30 AM–9:30 AM
  • Restaurant

Traveling with children

  • Children stay free (see details)
  • Baby bath
  • Bed rails

Services

  • 24-hour front desk
  • Luggage storage

Facilities

  • Terrace
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Elevator door width (inches): 36
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 50-inch LCD TV
  • Digital TV channels
  • Netflix
  • Hulu
  • Streaming services

Home comfort

  • Climate-controlled air conditioning and heating
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Bed sheets provided

Freshen up

  • Spring water bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Electronic bidet
  • Shampoo
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water
  • Highchair

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body treatments. The spa is open daily.

Private bath/onsen services include an indoor private bath (in communal space) and an indoor private onsen (in communal space). Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe).

Dining

メインダイニング「六つ喜」 - This restaurant specializes in Japanese cuisine and serves breakfast and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, Diners Club, JCB International, Union Pay
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Also known as

Hakone Gora KARAKU Hotel
Hakone Gora KARAKU Hakone
Hakone Gora KARAKU Hotel Hakone

Frequently asked questions

Does Hakone Gora KARAKU offer free cancellation for a full refund?

Yes, Hakone Gora KARAKU does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hakone Gora KARAKU?

Sorry, pets aren't allowed.

Is parking offered on site at Hakone Gora KARAKU?

Yes, there's free self parking. Electric vehicle charging is available.

What are the check-in and check-out times at Hakone Gora KARAKU?

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM. Check-out time is 11:00 AM.

What is there to do at Hakone Gora KARAKU and nearby?

Hakone Gora KARAKU has a spa.

Are there restaurants at or near Hakone Gora KARAKU?

Yes, メインダイニング「六つ喜」 offers Japanese cuisine.

Does Hakone Gora KARAKU have rooms with private hot tubs?

Yes, each room has a spring water bathtub.

What's the area around Hakone Gora KARAKU like?

Hakone Gora KARAKU is a short 4-minute walk from Hakone Gora Station and 14 minutes' walk from Hakone Open Air Museum.

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Reviews

Hakone Gora KARAKU Reviews

9.4

Exceptional

9.6

Cleanliness

9.6

Amenities

9.2

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as wonderful, delicious, and world-class by multiple guests. (13 reviews)
  • The spa offered a range of relaxing amenities, including private onsen tubs, public baths, sauna, and steam, with exceptional service. (4 reviews)
  • The dining experience was exceptional with delicious fine dining options and innovative yet traditional Japanese cuisine. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Onsen
View
Breakfast
Amenities
Food

Reviews

10/10 Exceptional

Amazing staff and beautiful rooms, outstanding food as well.
Grant, 2-night trip

8/10 Very good

Clean room, friendly staff, great foods and lounge experience. Unfortunately our room clock and the facial steamer weren’t working properly. Also the kettle was difficult to use it. However very great experience with them! Definitely worth to visit again!
KATSURA, 1-night trip

10/10 Exceptional

very nice room. great baths. great food
Timothy, 2-night trip

10/10 Exceptional

Wonderful service Prívate SPA Fantastic breakfast
Alina, 2-night trip

10/10 Exceptional

Great location and good service. But make sure you book spa treatment before arrival or else difficult to secure an appointment, the same with omakase dinner at the Japanese restaurant.
Joseph I-Chieh, 2-night trip

10/10 Exceptional

The hotel room is very clean with beautiful surroundings. The Kaiseki dinner served was great!
Lip chuan, 1-night trip

10/10 Exceptional

Everything. This is truly a 5-star hotel resort. The room was spotless, beautiful, organized, and cozy. The hotel offered excellent amenities through their lounges and in the rooms. The baths were so inviting!
Jose, 2-night trip

10/10 Exceptional

We had a room with mountain view and a private onsen in the west building. It was amazing The hotel was lovely, the service was impeccable and the meals were outstanding. There is a guest lounge with free drinks and snacks open for most of the day, too. Well worth the extra money.
Ernie, 2-night trip

10/10 Exceptional

Services
Jonathan, 1-night trip

10/10 Exceptional

Great time at this property would definitely go again
Mamaesa, 1-night trip

10/10 Exceptional

the most amazing experience starting from check in, it surpassed any expectations , much nicer than a 5 star western corporate hotel !
MIRCEA, 1-night trip

8/10 Very good

Foid was excellent. Great location. Staff was very helpful.
Amy, 1-night trip

8/10 Very good

Dinner and breakfast were excellent
Jose, 1-night trip

10/10 Exceptional

Great location. Very convenient
Serge, 2-night trip

10/10 Exceptional

Could not be happier with our stay. Definitely the highlight of our trip
Amir, 3-night trip

10/10 Exceptional

Amazing!!!!
ofir, 2-night trip

10/10 Exceptional

Beautiful Hakone

Magnificent hotel and experience in the most beautiful and peaceful setting.
1-night trip

10/10 Exceptional

If I can sum it up in one word…. ‘Wow!’ This hotel was amazing. I booked a Japanese style room on the upper floor of the west wing with a private onsen. The room was spacious, clean and really comfortable beds. Sitting in the onsen and having a ‘cold drink’ with the views was amazing. The hotel staff was excellent on check- in and check-out. Dinner and breakfast service was also excellent.
Japanese style room upper wing top floor
Onsen on patio
Breakfast
Sunrise view from patio while in onsen
Christopher, 1-night trip

10/10 Exceptional

Amazing property and experience. Dinner was wonderful too.
Zachary, 1-night trip

10/10 Exceptional

Excellent property. Loved the en suite onsen.
Michele, 1-night trip

10/10 Exceptional

Serene and relaxing setting. Facilities were very clean and well maintained. Staff was super attentive and friendly.
Jose, 1-night trip

10/10 Exceptional

This resort hotel is truly excellent, though the meals included in the room package could be more varied.
Yee Kok, 2-night trip

10/10 Exceptional

Private onsen was amazing, the location walking distance from train station and cable car y very convenient, and the complimentary shuttle service to Odawara made a whole difference. All the little details in the room and the food was amazing, we would love to go back!
Valeria, 2-night trip

10/10 Exceptional

Perfect place for a retreat, luxury stay that catered to small children even the meals were tailored for them. Loved our room with our private onsen
Elizabeth, 2-night trip

10/10 Exceptional

The property is new and tastefully done in every way. Breakfast and dinner both wonderful. The in-room Onsen was great. The outdoor onsens are clean, large and wonderful.
Hungfai, 2-night trip