可以免费取消我在海登酒店的预订并获得全额退款吗？

是的，海登酒店在我们网站上提供可全额退款的客房房价。如果您预订了可全额退款的房价，则可以在入住前的一定天数之前取消，具体取决于该住宿的取消政策。请务必查看该住宿的取消政策，了解确切的条款和条件。

海登酒店是否允许携带宠物入住？

很抱歉，不允许携带宠物和服务型动物。

海登酒店是否有停车场？

是的。自助停车收费为每晚 EUR 25。

何时可在海登酒店办理入住和退房？

开始办理入住：14:00；停止办理入住：不限时间。退房时间为 11:00。延迟退房需要支付一定数额的费用（视客房供应情况而定）。提供快速入住、快速退房和无接触办理退房服务。

海登酒店是否有内部娱乐场？

不，该酒店不设赌场，但维也纳赌场（5 分钟车程）就在附近。

在海登酒店及其附近有什么游览观光项目？

附近的玩乐活动包括自行车租赁和徒步活动。

海登酒店周边区域环境如何？

海登酒店位于奴堡，仅需 2 分钟步行可至奈保巷地铁站，18 分钟步行可至维也纳状态歌剧。

维也纳海登酒店住宿优惠| Hotels.com 好订网

Q: 海登酒店是否允许携带宠物入住？

很抱歉，不允许携带宠物和服务型动物。

8/10 很好

2024 年 8 月 15 日

Wing Yan，1 晚家庭旅行

Hotels.com真实住客点评

8/10 很好

2019 年 8 月 28 日

CP值不錯

市中心，非常方便... 但早餐款色和質素較遜色職員有禮優點：有冷氣又有冰箱，CP不錯

Sau wai bonni，1 晚浪漫旅行

Hotels.com真实住客点评

10/10 绝佳

2019 年 4 月 15 日

Very good location. The receptionist is excellent. Suit for family trip!!

LI-CHIUNG，6 晚家庭旅行

Hotels.com真实住客点评

8/10 很好

2013 年 9 月 4 日

Hotels.com真实住客点评

8/10 很好

2025 年 8 月 28 日

Umut Selahattin，2 晚结伴旅行

Hotels.com真实住客点评

4/10 尚可

2025 年 7 月 2 日

Reception staff were super friendly and helpful, the room was a good size and clean, and those are my two positive things to share. I think if the owners just do a facelift, this place can be a lot better and welcoming. There’s a sitting area that is smelly and stuffy and I bet no one will ever actually sit there. Lots of dead or plastics flowers and water bottles in that room and it looks old and dirty and dusty. Removing the old sofas and just adding real green plants will make a big difference. We chose the location because for our last day in Vienna, we wanted to be close to shopping center and it was a great location for that. The AC wasn’t working and they brought us a fan and offered us free breakfast. We didn’t try the breakfast but that was nice of them to offer. Won’t be back but wish them the best.

Maryam，2 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2025 年 6 月 27 日

The staff was very friendly and helpful. Our room was properly clean every morning. Family room very spacious. Located in a nice area

Luigi，2 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 6 月 20 日

Highly recommended humble hotel

We stayed there for 1 night in a one bedroom unit upon arriving Vienna and another night in the same room when we returned from another town. Both stays were comfortable and the staffs at the reception are all super friendly and approachable. No fuss with check in and chk out. Breakfast room was cozy and relaxing with simple choices but more than enough to fill our stomachs. We are a family of 5 and there are 5 beds (incl. a sofa bed) to accommodate each one of us. Great location near U3 line and just in mid of the shopping street.

Jennifer，1 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 6 月 8 日

Stanza pulita, personale disponibile e bella zona per lo shopping con sotto fermata metro

Mariateresa，3 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2025 年 5 月 18 日

Gokcen，3 晚行程

Hotels.com真实住客点评

2/10 很差

2025 年 5 月 17 日

Avoid this hotel

The foyer was bright and looked quite elegant but that's were it ended. The family room we stayed in was dated, the furniture was shabby & stained. One of the beds squeaked so much it kept my son awake & should have been disposed of years ago. The hygiene standards left a lot to be desired & I couldn't wait to leave. The pictures on Hotels.com site are totally misleading. The only positive thing going for this hotel is its central location & even that wouldn't entice me to recommend it.

catherine，3 晚家庭旅行

Hotels.com真实住客点评

8/10 很好

2025 年 5 月 15 日

Anna，3 晚家庭旅行

Hotels.com真实住客点评

8/10 很好

2025 年 5 月 12 日

Ótima localização

Hotel muito bem localizado em uma rua cheia de comércio, shopping, restaurantes, cafeterias e estação de metrô. O quarto é amplo e muito confortável. A era do café da manhã é muito pequena e não comporta todos os hóspedes. Dois dias tivemos que esperar liberar mesa. Na última noite, faltou água quente, o que dificultou muito o banho, pois estava frio e a água era extremamente gelada. Até o dia seguinte, ao fazermos checkout, a água quente ainda não tinha voltado.

Juliana，2 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 5 月 6 日

Eliana，3 晚家庭旅行

Hotels.com真实住客点评

6/10 好

2025 年 4 月 24 日

Sandro，2 晚家庭旅行

Hotels.com真实住客点评

4/10 尚可

2025 年 4 月 12 日

Dany，2 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 4 月 4 日

Highly Recommend for Large Families

A great overnight stay. Was warmly greeted at reception by the owner who gave treats for the kids. The front desk clerk then personally took us to our suite with a smile. The hotel itself is located on what feels like a main vein of the city surrounded by tons of shops, restaurants, and bars. An easy, downhill walk towards the center of town. The hotel room we stayed in was a two room apartment that has 4 beds that can sleep a total of 5 average-sized adults. More than enough room for a family with kiddos. Though there is a lot going on in the streets below, the hotel is well insulated and up above high enough that you hear absolutely nothing. Highly recommend.

Jamie，1 晚家庭旅行

Hotels.com真实住客点评

8/10 很好

2025 年 3 月 24 日

Ottimo struttura. Le stanze molto spaziose, ordinate e pulire. Posizione perfetta, vicina alle metro e la zona servita di negozi e supermercati. C’è stato un po’ di disorganizzazione dello staff e c’è stato un sovrapprezzo non previsto dalla prenotazione della tassa di soggiorno, una volta arrivate li. Tutto sommato è un ottimo Hotel dove alloggiare, consigliato!

Ilenia，2 晚结伴旅行

Expedia真实住客点评

10/10 绝佳

2025 年 3 月 22 日

Clara，2 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 3 月 20 日

OKE

Christine，2 晚行程

Expedia真实住客点评

8/10 很好

2024 年 12 月 29 日

pirakalanathan，1 晚行程

Expedia真实住客点评

10/10 绝佳

2024 年 12 月 29 日

Sarah，2 晚行程

Hotels.com真实住客点评

10/10 绝佳

2024 年 12 月 28 日

GLAUCIO M，5 晚家庭旅行

Hotels.com真实住客点评

8/10 很好

2024 年 12 月 27 日

Peter，3 晚行程

Hotels.com真实住客点评

10/10 绝佳

2024 年 12 月 15 日

Good stay

The hotel is in a very central area of Vienna, opposite road there is underground station and 25mins walk away from main attractions. Breakfast was good and it is a good 3 star hotel, it has all the basics and clean.

Beverly，3 晚家庭旅行

Hotels.com真实住客点评

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