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Urbana Hotel

2.0 star property
Hotel within easy reach of Port of San Juan

Choose dates to view prices

In the heart of San Juan, Urbana Hotel offers a vibrant retreat with in-room WiFi and luggage storage. Enjoy top-notch service from the 24-hour front desk staff, who have received rave reviews from previous guests.
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free parking
  • Free WiFi
  • 24/7 front desk
  • Non-smoking

Main amenities (5)

  • Housekeeping (on request)
  • 24-hour front desk
  • Air conditioning
  • Concierge services
  • Luggage storage

Feel at home (5)

  • Private bathroom
  • Television
  • Premium bedding
  • Free self parking
  • Hair dryer

Room options

View all photos for Basic Room

Premium bedding, pillowtop beds, free WiFi, bed sheets

Basic Room

8.2 out of 10
Very good
(11 reviews)

Highlights

Air conditioning
Smart TV
Premium bedding
Pillowtop bed
Private bathroom
Hair dryer
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Premium bedding, pillowtop beds, free WiFi, bed sheets

Deluxe Room

Highlights

Air conditioning
Smart TV
Premium bedding
Pillowtop bed
Private bathroom
Hair dryer
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room | Premium bedding, pillowtop beds, free WiFi, bed sheets

Superior Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Smart TV
Premium bedding
Pillowtop bed
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

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  • Air conditioning
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CNY1,696 total
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About the neighborhood

Map
102 C. Pelayo, San Juan, San Juan, 00901

What's nearby

  • Port of San Juan - 7 min walk - 0.6 km
  • El Capitolio - 9 min walk - 0.8 km
  • Luis Muñoz Rivera Park - 9 min walk - 0.8 km
  • Escambron Beach - 12 min walk - 1.1 km
  • Pan American Pier - 3 min drive - 2.9 km

Getting around

  • Luis Munoz Marin Intl. Airport (SJU) - 17 min drive
  • Ponce (PSE-Mercedita) - 80 min drive
  • Rafael Hernandez Airport (BQN) - 107 min drive
  • Mayagüez (MAZ-Eugenio María de Hostos) - 117 min drive

Restaurants

  • ‪El Hamburger - ‬8 min walk
  • ‪Tostado* - ‬2 min walk
  • ‪Celeste - ‬1 min walk
  • ‪Bahia Tropical - ‬8 min walk
  • ‪El Mex - ‬1 min walk

About this property

Urbana Hotel

When you stay at Urbana Hotel, you'll be within a 15-minute walk of Port of San Juan and Escambron Beach. Free perks include WiFi and self parking. Also, Pan American Pier and Condado Beach are just a 5-minute drive away. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 20 rooms
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Minimum check-in age: 23
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 23
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage

Room amenities

Be entertained

  • Smart television

Home comfort

  • Air conditioning

Sleep well

  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

More

  • Housekeeping on request

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Service fee: 15 percent

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

Also known as

Urbana Hotel Hotel
Urbana Hotel San Juan
Urbana Hotel Hotel San Juan

Frequently asked questions

Does Urbana Hotel offer free cancellation for a full refund?

Yes, Urbana Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Urbana Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Urbana Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Urbana Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Contactless check-out is available.

Is there an onsite casino at Urbana Hotel?

No, this hotel doesn't have a casino, but Sheraton Casino (3-min drive) and Casino del Mar at La Concha Resort (5-min drive) are both nearby.

What's the area around Urbana Hotel like?

Urbana Hotel is a short 6-minute walk from Port of San Juan and 14 minutes' walk from Escambron Beach.

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Reviews

Urbana Hotel Reviews

8.4

Very Good

8.8

Cleanliness

8.0

Amenities

9.2

Staff & service

8.4

Eco-friendliness

8.4

Property conditions & facilities

Guest review summary

What guests liked

  • The air conditioning was consistently great, providing a nice and cold temperature throughout the stay. (6 reviews)
  • Dining options were plentiful and easily accessible within walking distance. (4 reviews)
  • The property is conveniently located within a 10-20 minute walk to the beach. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Bar
Location
Service staff
Elevator
Amenities
Shower
Beach
Apartment
Water

Reviews

10/10 Exceptional

Staff were friendly and informative, the room was clean, and there were places to eat nearby.
Brieanna, 2-night trip

10/10 Exceptional

I enjoyed my stay at this hotel very much.
Isamar, 3-night trip

8/10 Very good

Great hotel and room very quite. Would stay here again.
Aiden, 3-night trip

10/10 Exceptional

Good stay
Delia, 6-night trip

6/10 Good

Good option in a nice neighborhood (close to Old San Juan, lots of very good restaurants). Just felt they were missing a few amenities, but overall good budget stay, and staff were very friendly.
Anthony, 3-night trip

10/10 Exceptional

Very good overall,
Guillermo A, 5-night trip

10/10 Exceptional

I’d stay again
Julio, 4-night trip

10/10 Exceptional

The front desk staff was amazing, they welcomed us with champagne
Benjamin, 2-night trip

10/10 Exceptional

Clean room and property. Kind staff. Great location
Sarah, 4-night trip

10/10 Exceptional

Best spot hands down we lived it staff was easy to communicate and friendly
Frances, 1-night trip

10/10 Exceptional

Great place! Will stay here again
Angelina Bella, 5-night trip

10/10 Exceptional

Amazing hotel. Really felt like a local staying in the area. Great customer service. There was a cafe across the street that was amazing as well and lively. Will be booking again next time we visit!
Rebecca Abigail, 4-night trip

10/10 Exceptional

Great little property. They have hotels next door part of the same company, great little store down the street that has everything down the street.
Ruddy, 4-night trip

10/10 Exceptional

Great place to stay
Matthew Stephen, 4-night trip

10/10 Exceptional

Very helpful staff
Tyler, 1-night trip

10/10 Exceptional

great vibes
Rosheena, 1-night trip

10/10 Exceptional

Perfect place to stay if you want to walk in the old town
Fedor, 1-night trip

6/10 Good

The property is close to old San Juan and Escambron Beach.
Krystal, 9-night trip

8/10 Very good

Urbana is a cozy and welcoming place with such kind, attentive staff. The only small issues were that the hot water wasn’t always consistent and at night some outside noise and music could be heard in the room, but overall it was a pleasant stay.
Cristhy Maria, 3-night trip

10/10 Exceptional

Everyone was nice and friendly. Definitely would come back to this hotel in the future.
Luis, 4-night trip

10/10 Exceptional

Clean and friendly staff. Pretty much all we needed.
Graham, 5-night trip

10/10 Exceptional

Very nice
Rafael, 4-night trip

10/10 Exceptional

I definitely staying there again
Julio, 2-night trip

2/10 Poor

The front dest rep was stoned or on some sort of drugs and completely out of it. It took him like 25 minutes to check us in and when we asked for a blanket, he wanted to charge us for it. The room was right next to the night club where you could hear the super loud music making it impossible to sleep or rest. We prayed for it to close which it did at 1 am. There was also no hot water; it was barely lukewarm. Even the shampoo and soap at the hotel were terrible quality. The room had no window. The photos of the room have nothing to do with reality - the room is old and tiny with almost nothing in it. All in all, one of the worst stays we’ve had.
Marina, 1-night trip

10/10 Exceptional

No frills room that had everything we needed to explore Old San Juan. Walking distance to everything with great staff.
Brian, 1-night trip