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Grand Hotel Zermatterhof

5.0 star property
Mountain hotel with 3 restaurants, near Matterhorn Museum

Choose dates to view prices

Photo gallery for Grand Hotel Zermatterhof

Suite (Chalet) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Suite (Chalet) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Exterior
Lobby
Deluxe Double Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Surrounded by the breathtaking Swiss Alps, Grand Hotel Zermatterhof offers an unforgettable luxury experience. Relax at Vita borni spa with a rejuvenating massage or facial treatment, indulge in Regional cuisine at one of three on-site restaurants, and enjoy free breakfast buffet on the garden terrace.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Bar
  • Pool
  • Ski facilities

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool
  • Free train station pick-up
  • Free train station drop-off
  • Ski storage
  • Ski passes
  • Fitness center
  • Sauna
  • Steam room
  • Hot tub

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Private bathroom
  • Television
  • Garden
  • Terrace

Why we love this property

Luxury mountain retreat
Marvel at panoramic city views from this boutique hotel, set along the boardwalk and surrounded by mountains. A garden restaurant awaits with curated decor.
Feast like royalty
This hotel boasts 3 restaurants serving regional and international cuisine with garden views. Free buffet breakfast and 2 bars complete the culinary adventure.
Sleep like royalty
Wrapped in bathrobes with hypo-allergenic bedding, guests select from a pillow menu for perfect slumber. Room service delivers around the clock.

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Single Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Single Room

  • Sleeps 1

Chalet Suite with Balcony

  • Sleeps 2

Chalet Suite with Matterhorn View

  • Sleeps 2

View all photos for Deluxe Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Room

  • Sleeps 2

View all photos for Single Room

Single Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Single Room

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
HDTV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 20 sq m
  • Mountain view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Classic Double Room

Classic Double Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Classic Double Room

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
HDTV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
HDTV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Double Room (Matterhorn View)

Deluxe Double Room (Matterhorn View) | Living area | TV

Deluxe Double Room (Matterhorn View)

8.0 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
HDTV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

View all photos for Grand Suite (Matterhorn View)

Grand Suite (Matterhorn View) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Suite (Matterhorn View)

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
Heating
HDTV
Hypo-allergenic bedding
Pillow menu
  • 76 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite (Chalet)

Suite (Chalet) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Suite (Chalet)

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
Heating
HDTV
Hypo-allergenic bedding
Pillow menu
  • 65 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Double Room (Matterhorn View)

Classic Double Room (Matterhorn View) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Classic Double Room (Matterhorn View)

7.4 out of 10
Good
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
HDTV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Double Room (Classic)

Superior Double Room (Classic) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Double Room (Classic)

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
HDTV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 39 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Suite, 1 Bedroom

Superior Suite, 1 Bedroom | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Suite, 1 Bedroom

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
HDTV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Suite, 1 Bedroom (Matterhorn View)

Superior Suite, 1 Bedroom (Matterhorn View) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Suite, 1 Bedroom (Matterhorn View)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
HDTV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

View all photos for Suite, 1 Bedroom, Corner (Matterhorn View)

Suite, 1 Bedroom, Corner (Matterhorn View) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Suite, 1 Bedroom, Corner (Matterhorn View)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
HDTV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Suite, 1 Bedroom (Classic)

Superior Suite, 1 Bedroom (Classic) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Suite, 1 Bedroom (Classic)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
HDTV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Suite (Chalet - Matterhorn View)

Suite (Chalet - Matterhorn View) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Suite (Chalet - Matterhorn View)

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
Heating
HDTV
Hypo-allergenic bedding
Pillow menu
  • 65 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

Corner One Bedroom Suite With Matterhorn View

  • Sleeps 3

Classic Superior One Bedroom Suite

  • Sleeps 3

Classic Double Room With Matterhorn View

  • Sleeps 2

Deluxe Room With Matterhorn View

  • Sleeps 2

Classic Room

  • Sleeps 2

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9.6 out of 10, Exceptional, 193 reviews
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About the neighborhood

Map
Bahnhofstrasse 55, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Matterhorn Museum - 1 min walk - 0.0 km
  • Zermatt - Furi - 2 min walk - 0.2 km
  • Zermatt–Sunnegga Funicular - 6 min walk - 0.6 km
  • Zermatt-Furi Gondola - 9 min walk - 0.8 km

Getting around

  • Sion (SIR) - 75 min drive
  • Zurich Airport (ZRH) - 106.1 miles/170.8 km
  • Zermatt Gornergratbahn Station - 5 min walk
  • Zermatt (QZB-Zermatt Train Station) - 6 min walk
  • Zermatt Station - 6 min walk
  • Free train station pick-up
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free train station drop-off

Restaurants

  • ‪Hotel Post Zermatt - ‬2 min walk
  • ‪Brown Cow Pub - ‬2 min walk
  • ‪Walliserkanne - ‬2 min walk
  • ‪Restaurant du Pont - ‬2 min walk
  • ‪Elsie Bar - ‬1 min walk

About this property

Grand Hotel Zermatterhof

Grand Hotel Zermatterhof offers a fantastic location, putting you just steps from Zermatt-Matterhorn Ski Paradise. Guests can visit the spa to be pampered with hot stone massages, aromatherapy, or Ayurvedic treatments, and Gourmet Prato Borni, one of 3 restaurants, serves Regional cuisine and is open for dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool, and a fitness center. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 69 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Zermatt is in a car-free zone and can be reached only by train.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (8 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
    • Babysitting*
DONE

Pets

    • Pets allowed*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Transfers

    • Airport shuttle*
    • Free train station shuttle
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • 3 restaurants
  • 2 bars/lounges
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Childcare in room (surcharge)
  • Children's menu

What to do

  • Ski passes
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Ski lessons nearby
  • Snowboarding nearby

Working away

  • Business center
  • 4 meeting rooms
  • Computer station
  • Conference space (398 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Bicycle rentals
  • Pool loungers
  • Ski storage

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby
  • Fitness center
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Well-lit path to entrance

Room amenities

Be entertained

  • Television

Home comfort

  • Heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Vita borni has 5 treatment rooms. Services include hot stone massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision.

Dining

Gourmet Prato Borni - Overlooking the garden, this fine-dining restaurant specializes in Regional cuisine and serves dinner only. Reservations are required.
Brasserie Lusi - Overlooking the garden, this brasserie specializes in international cuisine and serves lunch and dinner. A children's menu is available. Reservations are required. Open daily.
Saycheese! - This theme restaurant specializes in fondue and serves dinner only. Reservations are required. Open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Area shuttle service is offered for an extra charge

Renovations and closures

The property is closed between September 23 and December 7.
The property will be renovating from June 24 2025 to November 30 2025 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Sauna
  • Spa
  • Hot tub
  • Swimming pool

Alternate facilities will be available offsite during the renovation.

During renovations, the hotel will make every effort to minimize noise and disturbance.

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for CHF 200.0 per night

Pets

  • Pets are allowed for an extra charge of CHF 35 per pet, per day

Pool, spa, & gym (if applicable)

  • Children under 14 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts major credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

This hotel is rated 5 stars.

Also known as

Grand Hotel Zermatterhof
Grand Zermatterhof
Zermatterhof Grand Hotel
Grand Hotel Zermatt
Grand Hotel Zermatt
Grand Hotel Zermatterhof Hotel
Grand Hotel Zermatterhof Zermatt
Grand Hotel Zermatterhof Hotel Zermatt

Frequently asked questions

Is Grand Hotel Zermatterhof currently open?

The property is closed between September 23 and December 7.

Does Grand Hotel Zermatterhof offer free cancellation for a full refund?

Yes, Grand Hotel Zermatterhof does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Hotel Zermatterhof?

Yes, there's an indoor pool.

Are pets allowed at Grand Hotel Zermatterhof?

Yes, pets are welcome. There's a charge of CHF 35 per pet, per day.

Is parking offered on site at Grand Hotel Zermatterhof?

Sorry, there's no onsite parking at Grand Hotel Zermatterhof.

Is airport shuttle service offered by Grand Hotel Zermatterhof?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Grand Hotel Zermatterhof?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Grand Hotel Zermatterhof and nearby?

Have fun with nearby winter activities like downhill skiing, snowboarding, and sledding, and in warmer months enjoy a round of golf at the nearby golf course. Indulge in a treatment at the spa and soothe your senses in the hot tub. Grand Hotel Zermatterhof also has 2 bars, an indoor pool, and a sauna, as well as a steam room, an arcade, and a garden.

Are there restaurants at or near Grand Hotel Zermatterhof?

Yes, there are 3 onsite restaurants, featuring Regional cuisine and garden views.

What's the area around Grand Hotel Zermatterhof like?

Grand Hotel Zermatterhof is located on the boardwalk/promenade in Zermatt City Centre, a short 5-minute walk from Zermatt Gornergratbahn Station and 7 minutes' walk from Zermatt–Sunnegga Funicular.

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