Nestled near Albi Old Town, Grand Hôtel d'Orleans offers an inviting atmosphere with golf, a terrace, and an on-site art gallery. Tee off at the 18-hole course or unwind by the pool with sun loungers. With WiFi in your room and a coffee shop nearby, you'll be well connected during your stay.
Adjacent to a golf course, Grand Hôtel d'Orleans is a great choice for a stay in Albi. Guests can visit the fitness center for a workout or grab a bite to eat at Le Goulu, which serves breakfast, lunch, and dinner. A bar/lounge and a terrace are other highlights. Fellow travelers say good things about the overall property condition.
At a glance
DONE
Hotel size
56 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 8 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
DONE
Special check-in instructions
The front desk is open daily from 7 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets allowed (dogs only)*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (EUR 10 per night)
DONE
Transfers
Airport shuttle (available 24 hours)*
DONE
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–9:30 AM
Restaurant
Bar/lounge
Coffee shop
Shared microwave
Shared refrigerator
Room service (limited hours)
Traveling with children
Children's menu
What to do
Public winery tours
Hiking/biking trails nearby
Working away
3 meeting rooms
Coworking spaces
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Laundry service
Free newspapers in lobby
Luggage storage
Multilingual staff
Pool loungers
Facilities
1 building/tower
Safe-deposit box at front desk
Terrace
Library
Television in common areas
Piano
Communal living room
Fitness center
Adjacent to a golf course
Art gallery on site
Banquet hall
Accessibility
Wheelchair accessible
Elevator
Handrails in stairways
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
Flat-screen television
Premium satellite channels
Home comfort
Air conditioning (climate-controlled)
Electric kettle
Iron/ironing board (on request)
Freshen up
Private bathroom
Bathtub or shower
Towels
Stay connected
Desk
Free WiFi
Food and drink
Champagne service
More
Daily housekeeping
In-room safe
Special features
Dining
Le Goulu - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.31 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 14.50 for adults and EUR 7 for children
Airport shuttle service is offered for an extra charge
Renovations and closures
The following facilities are closed on Sunday:
Dining venue(s)
Children & extra beds
Rollaway beds are available for EUR 20.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 8 per pet, per night
Parking
Self parking costs EUR 10 per night
Policies
This property accepts major credit cards, mobile payments and cash.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
National rating
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
Also known as
Albi Best Western
Best Western Albi
Grand d'Orleans
Grand d'Orleans Albi
Grand Hôtel d'Orleans
Grand Hôtel d'Orleans Albi
Grand Hôtel d'Orleans Albi
Grand Hôtel d'Orleans Hotel
Grand Hôtel d'Orleans Hotel Albi
Frequently asked questions
Does Grand Hôtel d'Orleans offer free cancellation for a full refund?
Yes, Grand Hôtel d'Orleans does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Grand Hôtel d'Orleans?
Yes, dogs are welcome. There's a charge of EUR 8 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Grand Hôtel d'Orleans?
Yes. Self parking costs EUR 10 per night.
Is airport shuttle service offered by Grand Hôtel d'Orleans?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Grand Hôtel d'Orleans?
Check-in start time: 3 PM; Check-in end time: 8 PM. Check-out time is 11 AM. Contactless check-in and check-out are available.
What is there to do at Grand Hôtel d'Orleans and nearby?
Have fun during the warmer months with activities nearby such as hiking. Grand Hôtel d'Orleans also has a fitness center.
Are there restaurants at or near Grand Hôtel d'Orleans?
Yes, there's an onsite restaurant, Le Goulu.
What's the area around Grand Hôtel d'Orleans like?
Grand Hôtel d'Orleans is in the heart of Albi, a short 1-minute walk from Albi-Ville Station and 9 minutes' walk from Albi Old Town.
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Grand Hôtel d'Orleans Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.2/10
Cleanliness
9.0/10
Staff & service
8.2/10
Amenities
8.6/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
May 9, 2025
Très bien
Très sympathique accueil
Hôtel très confortable et avec du style
En face we la gaten plus
Ludovic
Ludovic, 1-night trip
8/10 Very good
Jun 10, 2025
Bel hôtel. Chambres mal insonorisées. Piscine en travaux. Petit-déjeuner copieux.
Martine
Martine, 1-night trip
10/10 Exceptional
Sep 29, 2024
Superb
Great stay once again
Colin
Colin, 2-night trip
6/10 Good
Jun 2, 2025
Chambres vieillissantes....
JOSHUA
JOSHUA, 2-night trip
10/10 Exceptional
Aug 12, 2024
Hôtel très bien equipé au calme.personnel diligent,nous avons apprécié notre séjour
catherine
catherine, 3-night trip
10/10 Exceptional
Jul 13, 2024
Fin vistelse nära centrum - skönt med pool efter varma dagar . Kan varmt rekommendera hotellet!
Maria
Maria, 2-night trip
10/10 Exceptional
Jul 9, 2024
Très bien
Très bon séjour : l'hôtel est idéalement placé (juste en face de la gare Albi-ville, il faut se promener un peu pour rejoindre le centre historique), le personnel est agréable, la chambre est confortable et il est possible de profiter de la piscine.
Ombeline
Ombeline, 1-night trip
10/10 Exceptional
Jul 5, 2024
Personnel très sympathique
Emilie
Emilie, 1-night trip
10/10 Exceptional
Oct 1, 2023
Gentillesse et professionnalisme du personnel...chambre spacieuse et calme...petit plus la bouilloire....salle de bains hyper propre...un petit déjeuner complet et varié...je vous le recommande
Karine
Karine, 1-night trip
10/10 Exceptional
Sep 3, 2024
Hotel bien situado a 5 minutos andando del centro histórico. Personal muy amable y atento. Muy tranquilo
JORDI
JORDI, 1-night trip
10/10 Exceptional
Sep 24, 2022
Very efficient, clean and centrally located.
Elaine
Elaine, 1-night trip
8/10 Very good
Jun 11, 2024
Sarlat
Adequate place and central location.
John
John, 1-night trip
6/10 Good
Aug 20, 2024
Ottimo qualità e prezzo.
Vicino alla Cattedrale.
italo
italo, 1-night trip
10/10 Exceptional
Jul 9, 2024
Super
Hôtel très calme, accueil très sympathique par tous les membres de l équipe, des visibles aux invisibles,qui participent à nous faire passer un très bon séjour .Merci à tous.
Véronique
Véronique, 1-night trip
10/10 Exceptional
Jun 23, 2023
Friendly staff, great location by 10 minutes walk to the city's landmarks, 100 meters from train station and 15 minutes walk to the bus station Albi Gare Routieres, easy to connect with other cities like Castres, Cordes Sur Ciel.
Great for families, friends or couples looking for getaways in the South of France.
Elias
Elias, 1-night trip
6/10 Good
May 10, 2024
The main location foto on this site app & others as well *IS NOT THE ACTUAL LOCATION*.
The ad pic suggests the hotel is riverside; it is actually across from the train station.
That said, the staff is great, although the rooms are underequipped: limited outets, barely-supplied bathrooms, minimal coffee service, etc.
mark
mark, 1-night trip
6/10 Good
Mar 12, 2025
Moyen
Chambre confortable mais sans plus, même pas de prise à la tête de lit !!!!! Salle de bain agréable.
Par contre le temps où on venait dans cet hôtel pour son restaurant le goulu est bien loin !!!!!!
Repas plus que basique avec 2 plats sur 3 décevants …. Très bonne entrée.
Par contre brochette de magret avec 5 petits bouts demandés saignants et qui arrivent bien cuits !!!! Signalé au serveur mais sa réponse a été merci je vais le signaler !!!!!
Et le dessert un fondant au chocolat qui n avait rien de fondant mais plutôt d un gâteau !!!!!!
Bref la gentillesse du personnel ne compense pas la baisse de qualité du restaurant depuis la perte de son chef étoilé ….. dommage je vais étudier une autre solution d hébergement sur albi