Cannot arrange River view to me, and give me two single bed instead of a Double Bed, Room without electric kettle need borrow from front desk, room aways have a unknown smell, but a good location to main street and scenics.
Such an amazing hotel. Location was incredible, staff was so friendly, truly perfection.
Allison
Allison,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 26 日
The staff was very helpful, especially being able to speak English and help answer questions and information I needed to navigate around town. I give the staff an A +. The rooms were spacious, beds comfortable and overall very comfortable. Could not beat the location for walking and exploring the town. I enjoyed my stay and hope to be back one day.
Mark
Mark,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 9 月 1 日
Good but some minor quibbles and a major one.
The low final assessment is based on what was the most disappointing breakfast I've encountered in over 30 years of continental holidays. I chose the light option as I don't enjoy cooked breakfast (22 euros anyway!) but guests were presented with a small tray without any choice of bread, cooked meats and cheese. Even the jam was prescribed.
My room was spacious enough but the main light switch was nowhere near the head of the bed. Also the lift does not reach fourth floor rooms so one flight of stairs has to be negotiated. Not ideal for an 80-year-old with a heavy suitcase. (Pre-booking research needed!)
I have to say that the reception staff were very pleasant and helpful and the location,by Heidelberg's Old Bridge, could not have been bettered.
Anthony
Anthony,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 14 日
Judith E
Judith E,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 11 日
very friendly and helpful stuffs. hotel is located at a great location, near all the tourist attraction and a lot of restaurants and cafes around, very easy to get to from train station by bus.