Unfortunately, my stay at Hotel Saint Gothard was extremely disappointing. While the room was somewhat modern and generally clean, it looked nothing like the photos online. It was also extremely small — there was not even space to fit the two suitcases we had without blocking the walkway.
The room had a persistent musty odor that smelled of cigarettes. The hotel staff appeared inattentive and unprofessional, often sitting in the lobby vaping and chatting with friends. When I requested extra towels at 3pm (as my room had not yet been serviced), I was told there were none available and was advised to walk through the hotel floors myself to find a maid.
The facilities were also unacceptable. The television did not work, the Wi-Fi never connected despite being advertised, and the automatic lights in the hallways did not function half of the time, leaving the corridors in complete darkness. The bedding had stains, and even after a six-night stay, the stain was still there, indicating that the sheets were never changed throughout my whole stay.
Overall, this property fell far below expectations and did not meet the standards of comfort, cleanliness, or service that were promised. I would not recommend this hotel.