Hotel Santa Croce

2.0 star property
Hotel with bar/lounge, near Piazza Santa Croce

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Photo gallery for Hotel Santa Croce

Breakfast area
Standard Apartment, 1 Queen Bed, City View, Annex Building | Premium bedding, in-room safe, blackout drapes, iron/ironing board
Standard Apartment, 1 Queen Bed, City View, Annex Building | Premium bedding, in-room safe, blackout drapes, iron/ironing board
Standard Apartment, 1 Queen Bed, City View, Annex Building | Private kitchen
Family Apartment, Multiple Beds, Annex Building | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer
Experience the heart of Florence at Hotel Santa Croce, where historic charm and modern comforts blend seamlessly. Located near Piazza della Signoria and Uffizi Gallery, unwind with a coffee or bike ride through the city's picturesque streets.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Laundry facilities
  • Non-smoking
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Bar/lounge
  • Room service
  • Coffee shop/cafe
  • Coffee/tea in a common area
  • Front-desk safe
  • Snack bar/deli
  • Self-serve laundry
  • Multilingual staff
  • Concierge services
  • Luggage storage
  • Limited hour front desk

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • In-room climate control (air conditioning)

Room options

Available filters for rooms
Showing 8 of 8 rooms

Economy Double Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Premium bedding
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Hair dryer
Daily housekeeping
In-room safe
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

Family Apartment, Multiple Beds, Annex Building

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • 45 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

Standard Triple Room, Multiple Beds, Annex Building

Highlights

Separate dining area
Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Executive Apartment, Multiple Beds, Annex Building

Highlights

Separate dining area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Smart TV
Blackout drapes/curtains
Premium bedding
  • 38 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bed and 1 Double Sofa Bed

Economy Double Room, 1 Double Bed, Annex Building

Highlights

Air conditioning
Mini-fridge
Smart TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
Bidet
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Apartment, 1 Queen Bed, City View, Annex Building

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Separate dining area
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • 28 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

Triple Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Premium bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
Bidet
Rainfall showerhead
Daily housekeeping
  • 15 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

Classic Apartment, 1 Queen Bed with Sofa bed, Annex Building

Highlights

Separate dining area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Smart TV
Blackout drapes/curtains
Premium bedding
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

Map
Via Bentaccordi 3, Florence, FI, 50122

What's nearby

  • Piazza della Signoria - 2 min walk - 0.2 km
  • Uffizi Gallery - 3 min walk - 0.3 km
  • Piazza del Duomo - 5 min walk - 0.4 km
  • Cathedral of Santa Maria del Fiore - 6 min walk - 0.6 km
  • Ponte Vecchio - 7 min walk - 0.6 km

Getting around

  • Florence Airport, Peretola (FLR) - 33 min drive
  • Florence (ZMS-Santa Maria Novella Train Station) - 18 min walk
  • Florence Santa Maria Novella Station - 18 min walk
  • Florence (FIR-Firenze Campo di Marte Rail Station) - 23 min walk
  • San Marco University Tram Stop - 15 min walk
  • Unità Tram Stop - 15 min walk
  • Valfonda - Stazione Santa Maria Novella Tram Stop - 17 min walk

Restaurants

  • ‪Note Di Vino - ‬1 min walk
  • ‪Ditta Artigianale - ‬2 min walk
  • ‪Boccadama - ‬2 min walk
  • ‪Ristorante Pizzeria Rubaconte - ‬2 min walk
  • ‪Panetteria e Stuzzicheria De Neri - ‬2 min walk

About this property

Hotel Santa Croce

When you stay at Hotel Santa Croce, you'll be in a fantastic location, just a 5-minute walk from Piazza della Signoria and Palazzo Vecchio. Guests looking for a bite to eat can check out the coffee shop/cafe, and the bar/lounge is the perfect spot to grab a drink at the end of the day. This Tuscan hotel is also within just a 10-minute walk of Uffizi Gallery and Ponte Vecchio. Fellow travelers say great things about the helpful staff. The property is just a short walk to public transportation: San Marco University Tram Stop is 15 minutes and Unità Tram Stop is 15 minutes.

At a glance

DONE

Hotel size

    • 10 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 1:00 PM; Check-in end time: 10:00 PM
    • Minimum check-in age: 18
    • Check-out time is 10 AM
DONE

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 10:00 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Offsite parking nearby (EUR 25 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Private winery tours
  • Bicycle rentals nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals

Facilities

  • 1 building/tower
  • Built in 1600
  • Safe-deposit box at front desk
  • Television in common areas
  • Bicycle parking
  • At least 80% of food locally-sourced
  • Locally-owned & organized tours & activities
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • Tuscan architecture

Accessibility

  • Hardwood flooring in room

Room amenities

Home comfort

  • Climate-controlled air conditioning and heating
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • LED light bulbs

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 7 nights

Optional extras

  • Late check-out can be arranged for an extra charge

Children & extra beds

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Parking

  • Parking is available nearby and costs EUR 25 per day

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property uses eco-friendly cleaning products.
This property accepts major credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Property Registration Number IT048017A1LOFLX2EH

National rating

This property has received its official star rating from the local rating authority.

Also known as

Hotel Santa Croce
Santa Croce Hotel Florence
Santa Croce Hotel Florence
Hotel Santa Croce Hotel
Hotel Santa Croce Florence
Hotel Santa Croce Hotel Florence

Frequently asked questions

Does Hotel Santa Croce offer free cancellation for a full refund?

Yes, Hotel Santa Croce does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Santa Croce?

Sorry, pets aren't allowed.

What are the check-in and check-out times at Hotel Santa Croce?

Check-in start time: 1:00 PM; Check-in end time: 10:00 PM. Check-out time is 10 AM. Late check-out is available for a charge.

What is there to do at Hotel Santa Croce and nearby?

Have fun during the warmer months with activities nearby such as cycling.

What's the area around Hotel Santa Croce like?

Hotel Santa Croce is in Historic Centre of Florence, a short 5-minute walk from Uffizi Gallery and 7 minutes' walk from Ponte Vecchio.

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Reviews

Hotel Santa Croce Reviews

8.6

Excellent

9.0

Cleanliness

9.2

Location

9.6

Staff & service

9.2

Eco-friendliness

8.2

Property conditions & facilities

What guests liked

  • Breakfast was more than enough to get you through the morning and offered many options including celiac-safe items. (8 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Location
Breakfast
Bathroom
History
Cathedrals
Air conditioning
Family friendly
Building

Reviews

10/10 Exceptional

Great hotel! Had the Annex Building Room, so had a huge suite. Hotel was in amazing location from all the tourist attractions.
Maia, 2-night trip

10/10 Exceptional

Wonderful location. Owners and staff were exceptional. Quaint.
Alison, 2-night trip

10/10 Exceptional

Great and affordable, in the center of Florance.

Amazing place, as a private apartment, right in the center of the old town and colosseum of Florence. Big cost-benefit and affordable. Host was helpful and responsive. I can highly recommend this place
Jakob, 1-night trip

8/10 Very good

Very conveniently located and close to everything! Staff were incredibly helpful. Apartment was spacious, clean, and mostly quiet (there were some nights where there were loud people walking around). Highly recommend!
Cynthia, 5-night trip

10/10 Exceptional

We really liked the location; it was quieter and less hectic but still close to all the main sites. The staff were lovely and friendly. The concierge sat down with us when we arrived with a map and showed us where the main attractions and several family style restaurants. The breakfast had many options and all the cappuccino you wanted.
Lorraine, 4-night trip

10/10 Exceptional

Excellent location and staff

Staff are incredibly helpful. Gabriel and Mario do a great job running this hotel. We notified them about a leaking shower hose and it was fixed the same day.
Nathalie, 5-night trip

10/10 Exceptional

The hotel is a historic building and gives easy access to all the main attractions, restaurants etc. We had great communication from the hotel and all staff were very friendly and helpful. The room was clean and tidy. Shower was smaller than usual, but had good water pressure and maintained a stable temperature. Would definitely stay here again if we return to Florence.
LISA, 6-night trip

10/10 Exceptional

Hôtel très très bien placé. Seul une chambre très petite et un peu vieille ne m as pas trop plu. Par contre c était très propre et surtout une très bonne literie. Le personnel était aussi très gentil et serviable
sandra, 3-night trip

10/10 Exceptional

Great experience! We stayed in the 4 person room with my two small children and it was perfect. Spacious, clean, comfy beds, bet convenient to everything. Very welcoming and helpful staff.
Claire, 2-night trip

10/10 Exceptional

We loved this small, but super convenient hotel. The staff: amazing, friendly and super helpful. Walked everywhere from here and super safe area. Will definitely recommend it too all of our friends and family. Very basic, but exactly what you need to stay in this amazing city.
Andrea, 1-night trip

10/10 Exceptional

I can't say enough good things about our stay at the Hotel Santa Croce. The staff was very welcoming and informative. The history of the hotel itself was fascinating. Our breakfasts in the morning were delicious. The location was perfect for us. Thank you so very much for such an awesome visit!

10/10 Exceptional

In The Heart of Florence

The owners of this hotel were exceptionally nice. Very warm, helpful, kind. The location is right in the middle of everything. The building is a historic building from the 1400’s Is it a luxury hotel? No, it is a place to sleep and explore from or return to for a nap without having to take a taxi. But the staff made you feel cared for. I would definitely stay here again.
Off to see the sites!
Just around the corner from the hotel.
My girls singing out the window of the hotel.
Kevin, 2-night trip

10/10 Exceptional

We stayed in the darling annex apartment. Upon check-in, the staff offered a welcome drink, took us outside to point out the notable historical landmarks in the neighborhood, and made us feel at home. They were gracious and practiced the art of hospitality. We look forward to staying at H. Santa Croce again!
Elizabeth, 2-night trip

10/10 Exceptional

Family friendly hotel The only thing is because the location is a little noisy at night People walking and you can hear everything Location cleanness and professional excellent We feel very safe Is near to everything
sandra, 2-night trip

8/10 Very good

The location is great. The check in process is very thoughtful and caring as they take time to map your location and points of interest. They really compensate for being a 2 star hotel with their customer service. Being in the historic district, they can’t have modern amenities like an elevator and other conveniences. If you’re staying in the heat of the summer, don’t leave your screenless windows open overnight, the mosquitoes will eat you alive.
Arshak, 2-night trip

8/10 Very good

Wonderful service and convenient location

Hotel staff was wonderful and the property is in a convenient location for exploring Florence. Our only issue was the room A/C was not cool enough given the weather (it was 100 F). Would absolutely love to revisit this hotel in any other season
Michael, 1-night trip

10/10 Exceptional

L'emplacement est top, il permet de tout faire à pied. Le personnel est bienveillant et disponible. Pour les personnes concernees : il n'y a que des escaliers. Quelques moustiques voraces et rue passante à proximité. Pour ma part, impossible de dormir la fenetre ouverte.
Emilie, 3-night trip

8/10 Very good

This is a clean hotel with lovely staff. It is also in a very beautiful area of Florence. The rooms are modest in size and furnishings. Also you should note that there is no elevator. If you are looking for a very well kept hotel and OK with a small room this is your place.
Janet, 6-night trip

8/10 Very good

A family run business. Very clean hotel and attentive staff. Only downside was being on the third floor and no lift. Other than that it was a great place to stay. Internet worked well. Gabriel makes a mean coffee.
andrea ruth, 7-night trip

4/10 Fair

Great location, tiny room across the street from.

Great location, but have never stayed in a more spartan room. So small, I had to go outside just to change my mind. Smallest bathroom ever. Good A/C and a wonderful office staff. Very kind and helpful.
Mark, 2-night trip

4/10 Fair

The staff are very friendly but the property was so ban and wc services was extremely small you can not even take shower
Sara, 2-night trip

6/10 Good

Miguel y Gabriele geniales, el trato buenisimo, siempre atentos y con buen animo, Quiza lo unico que me incomodo.fue la.habitacion para mis expectativas pequeña y sin vista a la calle, el.baño reducido, TV pequeña, quiza por las caracteristicas del edificio , que es muy antaño, pero céntrico lo que lo hace caro para lo que se ofrece, pero se te olvida con la atencion de los propietarios. Su desayuno muy rico
JORGE, 2-night trip

10/10 Exceptional

andreia, 4-night trip

10/10 Exceptional

DYLAN, 4-night trip

10/10 Exceptional

2-night trip