This hotel is amazing. Staff are friendly and approachable at all times. I could remember on the first day of my stay, after completing the check-in procedures one of the receptionists accompanied me to walk around the hotel area with indication of the facilities available. I stayed in a cottage which was occupied by only me. The cottage is spacious and kept clean. There is a great variety of food for breakfast at the Lime Restaurant, where I could say the only drawback is occasional presence of flies. Having said that, all dishes are well covered so there should not be any hygienic problems. Regarding the facilities, I mostly appreciate the beach which is clean and accessible by a few steps from my cottage. Staff at the beach is always willing to assist you with everything including the provision of towels and, surprisingly, complimentary drinks and cookies at around 3:30p.m. everyday. Dinner at the Chill Restaurant is also a good option, where you could dine right on the beach under the moonlight. As I would be taking an evening flight on the last day, even though I could not do a late check-out due to the immediate occupation of another guest of my cottage, I was invited to use the common room and the showering facilities to refresh myself after having spent the whole afternoon at the beach. As a whole, I could describe as having a wonderful time there and I will definitely recommend New Star Beach Resort to everyone intending to visit Koh Samui.
