Located near Yorkshire Dales, County Hotel offers a warm welcome with dry cleaning services, a cozy bar, and a restaurant. Connect to WiFi in public areas and enjoy the convenience of newspapers in the lobby. The 24-hour front desk is available for any needs.
The Lakeland Kendal Hotel, Sure Hotel Collection by BW
The Lakeland Kendal Hotel, Sure Hotel Collection by BW puts you within a 15-minute drive of Yorkshire Dales National Park and Lake Windermere. Guests looking for a bite to eat can check out the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day.
At a glance
DONE
Hotel size
43 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18
Check-out time is 11:00 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
LOCAL_PARKING
Parking
Onsite parking includes off-street options
Offsite parking within 0.2 mi (GBP 2 per day)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
English breakfast (surcharge) each morning 7:00 AM–9:30 AM
Restaurant
Bar/lounge
Room service (limited hours)
Services
24-hour front desk
Facilities
Television in common areas
Reception hall
Accessibility
Elevator
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
Television
Home comfort
Heating
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Hair dryer (on request)
Towels
Stay connected
Desk
Free long-distance and local calls
Desk chair
More
Daily housekeeping
Restaurant dining guide
Fees & policies
Optional extras
English breakfast is offered for an extra charge of approximately GBP 10 for adults and GBP 10 for children
Parking
Parking is available offsite and costs GBP 2 per day (0.2 mi away)
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Also known as
County Hotel Kendal
County Hotel
County Kendal
County Hotel
The Lakeland Kendal Hotel, Sure Hotel Collection by BW Hotel
The Lakeland Kendal Hotel, Sure Hotel Collection by BW Kendal
Frequently asked questions
Are pets allowed at The Lakeland Kendal Hotel, Sure Hotel Collection by BW?
Sorry, pets aren't allowed, but service animals are welcome.
What are the check-in and check-out times at The Lakeland Kendal Hotel, Sure Hotel Collection by BW?
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is 11:00 AM.
Are there restaurants at or near The Lakeland Kendal Hotel, Sure Hotel Collection by BW?
Yes, there's an onsite restaurant.
What's the area around The Lakeland Kendal Hotel, Sure Hotel Collection by BW like?
The Lakeland Kendal Hotel, Sure Hotel Collection by BW is a short 1-minute walk from Kendal Station and 11 minutes' walk from Kendal Castle.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
The Lakeland Kendal Hotel, Sure Hotel Collection by BW Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.4/10
Cleanliness
8.6/10
Staff & service
7.4/10
Amenities
7.8/10
Property conditions & facilities
7.2/10
Eco-friendliness
Popular mentions
Room
Breakfast
Service staff
Bed
Shower
Lobby
Train station
Location
Parking
Bathroom
What guests liked
Breakfast was consistently described as great, excellent, and outstanding, with many guests praising its quality and value. (14 reviews)
Free parking was conveniently located and easily accessible for guests. (4 reviews)
From real guest reviews summarized by AI.
Reviews
8/10 Very good
Oct 3, 2025
Comfortable affordable hotel. Carpets in corridor need renewing.
Nicholas
Nicholas, 1-night trip
8/10 Very good
Aug 4, 2025
A nice hotel, great staff. Just enjoyed our stay.
Susan
Susan, 1-night trip
10/10 Exceptional
Oct 5, 2025
Great value for money!
Absolute bargain for what we paid. The triple room had 3 single beds and was spacious and clean. Great walk in shower in bathroom. In Kendal centre. Highly recommended. Will definitely stay again.
June
June, 1-night trip
10/10 Exceptional
Jul 6, 2025
Great hotel
Lee
Lee, 1-night trip
10/10 Exceptional
Aug 1, 2025
Bed was fine and breakfast was terrific, handy quick check in
Darren
Darren, 1-night trip
10/10 Exceptional
Jun 10, 2025
Breakfast was fabulous, a real
Must if staying here, great value
Cheryl
Cheryl, 1-night trip
8/10 Very good
Oct 1, 2025
Room clean. Staff friendly, some supply issues for breakfast but able to be accommodating. Room quite hot and road a bit noisy but nothing we couldn’t cope with.
David
David, 3-night trip
8/10 Very good
Apr 26, 2025
Nice hotel, large enough rooms.
Very nice breakfast and people working there is so nice.
Lindquist
Lindquist, 1-night trip
8/10 Very good
Jun 6, 2025
Staff extremely pleasant and helpful, everything spotlessly clean.
Excellent breakfast served to table
Good value for money
Charles
Charles, 1-night trip
8/10 Very good
Jul 10, 2025
Bedroom was spacious, bright, airy, very clean and fresh. Staff were very nice. Breakfast was freshly cooked and tasty. Great location for walking into town.
Tony
Tony, 3-night trip
8/10 Very good
May 25, 2025
Not a luxury hotel by any means but very reasonably priced and conveniently located.
Verified traveler
4-night trip
10/10 Exceptional
Jun 12, 2025
LEJOG day 7
Lovely hotel with very friendly staff.
C
C, 1-night trip
10/10 Exceptional
Apr 27, 2025
Nice clean room, good breakfast
ERIC
ERIC, 1-night trip
10/10 Exceptional
Apr 2, 2025
Great welcome, help finding parking from reception, offered to help with bags
Big clean rooms
Lovely breakfast and a friendly service Thank You!
Amanda
Amanda, 1-night trip
8/10 Very good
Jul 7, 2025
The room was clean, if a bit narrow. The road outside was rather loud. The bathroom was spacious and well-outfitted. The staff were very kind and helpful.
Julie
Julie, 1-night trip
10/10 Exceptional
Feb 17, 2025
Lovely staff, well situated and good value.
Luke
Luke, 1-night trip
8/10 Very good
Apr 22, 2025
A basic but pleasant hotel. Clean and centrally located in Kendal near the train station. Good for a no frills stop over.
Christian
Christian, 1-night trip
8/10 Very good
Mar 25, 2025
Pleasant stay, really good size room. Only criticism is that the road it’s on is very noisy but this may have been because of the location of our room.
Matthew
Matthew, 1-night trip
10/10 Exceptional
Mar 28, 2025
Friendly staff
Paul
Paul, 1-night trip
4/10 Fair
Jul 5, 2025
Staff were great but hotel was neglected, food was poor and our room had a very unpleasant smell, I did report to reception. Would not recommend this hotel
Keith
Keith, 1-night trip
6/10 Good
Sep 24, 2025
Had to wait until exactly 3pm to check in bit frustrating sitting for 10 minutes- then staff swapped over so had to wait again. Booked a double room but given a twin which wasn’t clean - this was swapped on request. Room was on the top corner no double glazing so with 3 windows it was noisy from traffic, bathroom fan didn’t work so bathroom window and all windows constantly streamed up - radiator was on so this must be an ongoing problem. Staff were chatty but not very bothered about customers but they did seem to be running reception, serving the bar and serving food. Bit of investment needed into the building and maybe more staff would improve this as it’s in a great spot?
Sarah
Sarah, 2-night trip
10/10 Exceptional
Apr 21, 2025
Spacious and clean rooms
Spacious and well lit rooms, comfortable beds. And excellent cooked to order hot breakfast. Slight negative is that the room needs good noise proofing, as we were disturbed by the noise from the other rooms and street.
Umair
Umair, 1-night trip
6/10 Good
Jun 26, 2025
No parking
No place to park close by.
Michelle
Michelle, 1-night trip
6/10 Good
Sep 5, 2025
I don’t like being negative but it was not great. The staff tried hard - or some did - but they were very under-staffed with people doubling up on roles. Waited at least 5 or 6 mins before anyone came to reception desk, at peak check-in time, despite ringing the bell. There were five people waiting before anyone turned up. My food in the evening was ok and was served on time but I saw another person order very carefully but his order was very delayed and not what he ordered. Breakfast was pretty poor. The bed was comfortable and the room was clean. The public areas left a bit to be desired. You get what you pay for and it was not particularly expensive.
Andrew
Andrew, 1-night trip
10/10 Exceptional
May 31, 2025
A great place jto stay for visiting Kendal and surrounding area. It was a bit difficult to find given the name, COUNTY HOTEL on the building, but Lakeland Kendal hotel on a stree level sign. It is the sane place. The hotel has mno official parking, but we got there early and parked right outside the main door, where we left our car for three days and nights wirhout interruption. The is a carpark elsewhere off the property. The staff were the most kind and helpful one is likely to meet. They made us feel qelcome from the very start of our stay.