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The Richmond Hotel

2.0 star property
Hotel in Torquay

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Beach
View from property
Exterior
Lobby
Miscellaneous
At the heart of Torquay City Centre, The Richmond Hotel offers a warm welcome with multilingual staff and free WiFi in public areas. Previous guests have appreciated the attentive 24-hour front desk.

Reviews

6.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Parking available
  • Non-smoking
  • Free WiFi

Main amenities (4)

  • Weekly housekeeping
  • Self parking
  • 24-hour front desk
  • Multilingual staff
The current price is CNY255
CNY306 total
includes taxes & fees
Oct 7 - Oct 8

Room options

Check availability for these dates

Tonight

Sep 30 - Oct 1
Check availability for tonight Sep 30 - Oct 1

Tomorrow

Oct 1 - Oct 2
Check availability for tomorrow Oct 1 - Oct 2
Available filters for rooms
Showing 11 of 11 rooms

View all photos for Deluxe Double Room, Ensuite, Sea View

Deluxe Double Room, Ensuite, Sea View

Deluxe Double Room, Ensuite, Sea View

Highlights

Heating
Blackout drapes/curtains
Separate bedroom
Fan
Hair dryer
Private bathroom
Coffee/tea maker
Electric kettle
  • 15 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Comfort Double Room, Ensuite

Comfort Double Room, Ensuite

Comfort Double Room, Ensuite

Highlights

Heating
Separate bedroom
Blackout drapes/curtains
Hair dryer
Coffee/tea maker
Electric kettle
Digital channels
Desk
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Triple Room, Ensuite, Sea View

View from property

Superior Triple Room, Ensuite, Sea View

Highlights

Heating
Blackout drapes/curtains
Separate bedroom
Fan
Hair dryer
Coffee/tea maker
Electric kettle
Digital channels
  • 18 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Standard Triple Room, Ensuite

Standard Triple Room, Ensuite

Standard Triple Room, Ensuite

Highlights

Heating
Separate bedroom
Blackout drapes/curtains
Hair dryer
Electric kettle
Digital channels
Wardrobe or closet
Iron/ironing board
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Single Room, Ensuite

Single Room, Ensuite

Single Room, Ensuite

Highlights

Heating
Separate bedroom
Blackout drapes/curtains
Hair dryer
Electric kettle
Digital channels
Wardrobe or closet
Iron/ironing board
  • 9 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Basic Double Room, Ensuite

Room

Basic Double Room, Ensuite

Highlights

Heating
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
  • 9 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Quadruple Room, Ensuite

Standard Quadruple Room, Ensuite

Standard Quadruple Room, Ensuite

Highlights

Heating
Separate bedroom
Blackout drapes/curtains
Hair dryer
Electric kettle
Digital channels
Wardrobe or closet
Iron/ironing board
  • 15 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bunk Bed and 1 Queen Bed

View all photos for Deluxe Suite, Accessible

Deluxe Suite, Accessible

Deluxe Suite, Accessible

Highlights

Separate sitting area
Heating
Separate bedroom
Electric kettle
Desk
  • 30 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Bunk Beds

View all photos for Economy Double Room, Ensuite

Room

Economy Double Room, Ensuite

Highlights

Heating
Separate bedroom
Blackout drapes/curtains
Hair dryer
Electric kettle
Digital channels
Desk
Iron/ironing board
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Quadruple Room, Ensuite, Sea View

Quadruple Room, Ensuite, Sea View | View from property

Quadruple Room, Ensuite, Sea View

Highlights

Heating
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
  • 18 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Comfort Twin Room, Ensuite

Comfort Twin Room, Ensuite

Comfort Twin Room, Ensuite

Highlights

Heating
Separate bedroom
Blackout drapes/curtains
Hair dryer
Electric kettle
Digital channels
Desk
Iron/ironing board
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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CNY430 total
includes taxes & fees
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About the neighborhood

Map
27 Croft Road, Torquay, ENG, TQ2 5UD

What's nearby

  • Torre Abbey Sands - 3 min walk - 0.3 km
  • Princess Theatre - 6 min walk - 0.6 km
  • Torre Abbey - 8 min walk - 0.7 km
  • Meadfoot Beach - 3 min drive - 2.1 km
  • Babbacombe Beach - 4 min drive - 2.7 km

Getting around

  • Exeter (EXT-Exeter Intl.) - 43 min drive
  • Paignton Station - 6 min drive
  • Torquay Station - 14 min walk
  • Torre Station - 16 min walk

Restaurants

  • ‪TQ Beerworks - ‬5 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Brody's Breakfast Bistro - ‬6 min walk
  • ‪Visto Lounge - ‬8 min walk
  • ‪Cafe One Hundred - ‬7 min walk

About this property

The Richmond Hotel

When visiting Torquay, The Richmond Hotel is a great choice to consider. Guests can keep active with nearby scuba diving.

At a glance

DONE

Hotel size

    • 46 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Onsite self parking (fees apply)
DONE

Other information

    • Smoke-free property
    • No stag/bachelor or hen/bachelorette parties

Property amenities

What to do

  • Sailing nearby
  • Scuba diving nearby

Services

  • 24-hour front desk
  • Multilingual staff

Room amenities

More

  • Weekly housekeeping

Fees & policies

Parking

  • Self parking is available for an extra charge

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
This property does not have elevators.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard, Discover, Diners Club, JCB International
This property is professionally cleaned.

Also known as

Richmond Hotel Torquay
Richmond Torquay
The Richmond Hotel Hotel
The Richmond Hotel Torquay
The Richmond Hotel Hotel Torquay

Frequently asked questions

Are pets allowed at The Richmond Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at The Richmond Hotel?

Yes, there's self parking on site (charges apply).

What are the check-in and check-out times at The Richmond Hotel?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is 10:00 AM.

What is there to do at The Richmond Hotel and nearby?

Have fun with nearby activities like sailing, scuba diving, and windsurfing. Additional recreation nearby includes birdwatching.

What's the area around The Richmond Hotel like?

The Richmond Hotel is a short 10-minute walk from Princess Theatre and 11 minutes' walk from Torre Abbey Sands.

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Reviews

The Richmond Hotel Reviews

6.4

Good

6.8

Cleanliness

8.4

Location

7.6

Staff & service

4.4

Eco-friendliness

5.6

Property conditions & facilities

Popular mentions

Room
Bathroom
Service staff
Bed
Lobby
Location
Parking
Shower
Elevator

Reviews

8/10 Very good

Staff were friendly
Chandan, 1-night trip

2/10 Poor

I was s bit worried staying there as a single traveller
Yvonne, 1-night trip

2/10 Poor

We stayed in the Richmand hotel. Well it was awful. Firstly it was filthy all over walls floors balconies. Pool not in use The Bar not in use no dining room breakfast is Croissants only on a tray on top the dirty bar just help your self. We had a balcony with decking all broken full of halls. The TV not in use. We payed £90 for absolutely nothing we will never stay there again. Please think before you say YES.
Stella, 1-night trip

4/10 Fair

Good location, bad room.

Great location for festival. Large balcony with good views. Bed on slope so uncomfortable and room smelt funny. No hand wash.
Jason, 1-night trip

8/10 Very good

Over all it’s ok only the shower pressure is to low need to repair or adjust room 34
Raju, 2-night trip

2/10 Poor

Noisy room, drunk people next door. Very supportive reception staff. Dangerous shower and bath facilities.
Matt, 2-night trip

2/10 Poor

We took one look and walked away didn’t stay ! Just didn’t like the hotel or the vibe of it . Very run down
Rachel, 1-night trip

2/10 Poor

Worse hotel

There is limited parking space and no disable parking space. Inside tge building, it smell musty the front desk surface dusty and sticky. Only one person operate at the counter. Not able to speak to manager. The whole building looked dated, peeling paint, half hanging curtain at certain rooms( can see it from outside ). Guests are mostly drunk and loud even during day time. Outside the main door, there is a man keep approaching guests to give him cigarettes. Very intimidating. Receptionist not very helpful and knowledge able. Can't really answer my questions. Have to call Hotels.com if i require further helps.
Hooi, 3-night trip

2/10 Poor

Im sure this place is nothing more than a drug den, no body on reception, police presence, dirty shabby looking building
Mandy, 1-night trip

6/10 Good

Look further a field

Short and sweet: you get what you pay for. Windows wouldn’t open had to put a wedge in so it would, curtains stained with unknown substance. Pillowes we had on our bed was sofa cushions. Bathroom tiles was coming up. My daughters window by her bed would have been easy for anyone to open from outside luckily was was on 3rd floor.
gareth, 5-night trip

2/10 Poor

Disappointed was understatement No water Then no hot water Rooms were awful curtains didn’t fit window Was worse than a hostel
Drilon, 1-night trip

2/10 Poor

They can improve but need to be honest

no information on refurbishment work about the property
Madhan, 1-night trip

2/10 Poor

No cold water for the whole of the 7 days had to buy bottled water to have wash lift never worked for the whole of the stay room not cleaned at all for 7days towels not changed for the whole of the stay bin not emptied for the whole of the stay tea tray not filled up just absolutely disgusting the only thing that was good was the view if I could of found some were else to stay I would have left on day 2
Mary, 7-night trip

2/10 Poor

Awful! No running cold water in room, couldn't flush toilet, kettle was disgusting so couldn't use, no cups,no soap. Poor cleanliness. TV okay, bed comfy, clean bedding and towels. Parking advertised but be warned there is a £10 charge per night which I found out on arrival and didn't see mentioned on website.
Penny, 1-night trip

4/10 Fair

Hotel is very old, there is renovation going inside so its mess and dirt everywhere. Think they should close it for now. Room was ok to sleep- nothing else. Kettle and 2 cups provided- no tea coffee etc. Its also not clearly stated but they charge £10 extra for parking per night which is quite expensive. We won't be back anytime soon.
Katarzyna, 1-night trip

2/10 Poor

Avoid - unclean and used for other purposes

I would strongly recommend not booking this hotel no matter what the price point is Very, very dated, worn and the room we were in had a broken toilet and some areas which I don't think had been cleaned in months The car park and reception areas are very clearly used by local dealers/users. Witnessed multiple occasions during our stay where people would come and go to drop packages off or collect envelopes. If you have children under no circumstances even consider this hotel. Our room was booked with a sea view and a bath - neither of which was available. Most areas of the hotel were closed off for "renovation" (no renovation was going on) Cannot recommend.
2-night trip

6/10 Good

Mmm

Very dated property, had some touches to update patches of paint etc, but stood out a mile! Bath hadn’t been cleaned so i wouldn’t shower as you could see difference of clean and dirty! Could hear every conversation in the corridor and the room above/beside! Cups dirty, I had to wash them before we could use, no tea bags or milk, had to ask. No lamp shade and curtains very thin, 4 am awake with light into the room! Check in quick young man on reception helpful, room was ok for the price we paid, when leaving, men outside smoking what seemed to be weed/pot whatever you call it. Cheap place to stay and close to the theatre but would rather pay more. Big building but would need a lot of money spent to make it lovely!
Tina, 1-night trip

8/10 Very good

The hotel is a lovely place, the staff was friendly and very helpful. On the days when we stayed the unique bad things we encountered were noise guesses in the room next door, so we couldn't really rest as we expected but apart from that attention at the hotel in great!
Carmen, 2-night trip

6/10 Good

hotel is old and i think it needs a complete refurb
Marek, 1-night trip

8/10 Very good

Basic but worked for me.

Basic hotel with a really friendly reception worker who was great. Brilliant view from the balcony.
TOM, 1-night trip

6/10 Good

I don't recommend this place
Razvan, 1-night trip

2/10 Poor

Work in progress

Before our stay I received an email confirming our booking for a Deluxe Double Ensuite room with a sea view. One day before our trip I received a call from HH Hotels informing me that if I had any questions just to call them. On our journey to the hotel I received another call telling me that the sea view room was no longer available. She said "You haven't paid yet and you booked with Hotels.com" I could have a Deluxe Double Ensuite room. We were given what could only be described as a hell hole in the basement near the fire escape. The route to exit was flooded. The carpet worn, the sink had major cracks which were black with mould and lack of cleaning, the shower had no door or curtain and again was disgusting. The velour headboard was thick with dust. I reported this and was moved to a small but slightly cleaner room. The door handle in the bathroom was broken and couldn't be used, therefore could not be closed. The shower was just no good at all , either scalding or very cold. The bed was comfortable. There were ample plug sockets. The chap on reception was there when we arrived at 2035 again for breakfast and late that same day. He was helpful and polite.
Maureen, 2-night trip

10/10 Exceptional

we always stay at the Richmond hotel when we go away the staff are friendly . Ali on reception is lovely very welcoming and friendly always happy to help with anything or anything and also the manager Shazly very friendly and welcoming and very helpful love staying at this hotel and can’t wait to come back for new year weekend see you again soon kirsty and ry
Kirsty, 2-night trip

4/10 Fair

Very cheap, very old and basic. Ok for a night

It is ok for a night. It is very basic so if you are looking for a cheap deal is ok. Disappointed with the water temperature in the shower. Was a bit cold for me.
Ramon, 1-night trip

2/10 Poor

The service at this place is terrible. The staff are unavailable. It’s so frustrating. The neighborhood is beautiful. The place is walkable to and from the train station.
Sandrah, 3-night trip