Located near Surprise Stadium, Best Western Plus Surprise-Phoenix NW offers a warm welcome with a breakfast buffet and relaxing amenities like the spa tub. Unwind in the outdoor pool, connect to WiFi, or take advantage of dry cleaning/laundry services - previous guests rave about the helpful staff.
Westgate Entertainment District - 17 min drive - 19.1 km
State Farm Stadium - 17 min drive - 19.9 km
Getting around
Phoenix Deer Valley Airport (DVT) - 29 min drive
Phoenix Sky Harbor Intl. Airport (PHX) - 39 min drive
Area shuttle (surcharge)
Restaurants
Chick-fil-A - 8 min walk
Dutch Bros Coffee - 15 min walk
Chili's Grill & Bar - 12 min walk
Olive Garden - 6 min walk
Chipotle Mexican Grill - 16 min walk
About this property
Best Western Plus Surprise-Phoenix NW
At Best Western Plus Surprise-Phoenix NW, you'll be within a 15-minute drive of State Farm Stadium and Peoria Sports Complex. For a bit of exercise, you can visit the fitness center or go for a swim in the outdoor pool. This eco-certified hotel is also within a short drive of Westgate Entertainment District and Desert Diamond Arena. Fellow travelers say great things about the helpful staff and breakfast.
Property amenities
Food and drink
Free buffet breakfast each morning 6:30 AM–9:30 AM
Traveling with children
Children stay free (see details)
Working away
Business center
Meeting room
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in lobby
Multilingual staff
Facilities
Safe-deposit box at front desk
Fitness center
An outdoor pool
Hot tub
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Handrails in stairways
Closed captioned TV
Well-lit path to entrance
Stair-free path to entrance
Pool hoist on site
Room amenities
Be entertained
Flat-screen television
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Alarm clock
Premium bedding
Pillowtop mattress
Freshen up
Partially open bathroom
Shower only
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
Connecting/adjoining rooms available
Special features
Awards and affiliations
Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Refundable deposits
Deposit: USD 250.00 per accommodation, per stay
Optional extras
Area shuttle service is offered for an extra charge
Pets
Service animals exempt from fees
Pet deposit: USD 250 per stay
Pets are allowed for an extra charge of USD 40 per pet (may vary based on length of stay)
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Comfort Inn Surprise
Comfort Surprise
Comfort Inn & Suites Surprise Hotel Surprise
Comfort Inn And Suites Surprise
Comfort Inn Surprise Peoria
Comfort Surprise Peoria
Best Plus Surprise Phoenix Nw
Comfort Inn Suites Surprise Phoenix NW
Best Western Plus Surprise-Phoenix NW Hotel
Best Western Plus Surprise-Phoenix NW Surprise
Best Western Plus Surprise-Phoenix NW Hotel Surprise
Frequently asked questions
Is there a pool at Best Western Plus Surprise-Phoenix NW?
Yes, there's an outdoor pool.
Are pets allowed at Best Western Plus Surprise-Phoenix NW?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 80 lbs per pet. There's a charge of USD 40 per pet, per day, and there's also a deposit of USD 250 per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Best Western Plus Surprise-Phoenix NW?
Yes, there's free self parking. RV/bus/truck parking is available.
What are the check-in and check-out times at Best Western Plus Surprise-Phoenix NW?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.
Is there an onsite casino at Best Western Plus Surprise-Phoenix NW?
No, this hotel doesn't have a casino, but Desert Diamond Casino - West Valley (14-min drive) is nearby.
What is there to do at Best Western Plus Surprise-Phoenix NW and nearby?
Best Western Plus Surprise-Phoenix NW has an outdoor pool and a hot tub, as well as a fitness center.
What's the area around Best Western Plus Surprise-Phoenix NW like?
Best Western Plus Surprise-Phoenix NW puts you in the heart of Surprise. Popular attractions include State Farm Stadium, which is 15 minutes away by car.
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Reviews
Best Western Plus Surprise-Phoenix NW Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.8
Cleanliness
8.8
Location
8.8
Staff & service
8.6
Eco-friendliness
8.4
Property conditions & facilities
What guests liked
Breakfast was consistently good with many options and a great bonus for guests. (53 reviews)
The property offers a great selection of nearby restaurants and a convenient breakfast buffet. (7 reviews)
The pool and hot tub were wonderful and clean, with a convenient and quiet area. (4 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Breakfast
Bed
Location
Restaurant
Store
Air conditioning
Booking
Shower
Reviews
8/10 Very good
Jun 29, 2025
Great stay
Angela
Angela, 2-night trip
8/10 Very good
Jun 29, 2025
Good area, decent breakfast beautiful rooms
Agatha
Agatha, 2-night trip
10/10 Exceptional
Sep 29, 2025
Thanks for a Pet friendly room. Enjoyed my stay and was very comfortable. Thanks to Best Western Clerk for recognizing me as a VIP! Her kindness speaks volumes.
Ronald
Ronald, 2-night trip
10/10 Exceptional
Sep 1, 2025
Great
Hans
Hans, 3-night trip
10/10 Exceptional
Jun 4, 2025
Hotel was very nice and accommodating to our travel needs.
Marc
Marc, 1-night trip
8/10 Very good
Apr 20, 2025
Clean, breakfast, near shopping, comfortable bed.
Laura
Laura, 2-night trip
10/10 Exceptional
Jul 20, 2025
Hotel Stay
I stayed there with my two little grand daighters we felt safe and comfortable. Everyone was helpful and extremely professional and nice.
Karen
Karen, 4-night trip
10/10 Exceptional
Jun 16, 2025
Very nice. Rooms clean. Great place to stay in and relax.
Giselle Ann
Giselle Ann, 1-night trip
10/10 Exceptional
Jun 7, 2025
Great staff and clean
Mario
Mario, 1-night trip
8/10 Very good
May 19, 2025
Friendly/helpful staff, quiet location and clean room.
Troy
Troy, 8-night trip
8/10 Very good
Jun 29, 2025
very quiet and nice staff: breakfast every morning was a good bonus. also there is a target within walking distance and a shopping center as well.
gerard
gerard, 2-night trip
8/10 Very good
Jun 26, 2025
Near my daily destination. The breakfast was good.
Sergio
Sergio, 5-night trip
10/10 Exceptional
Jan 3, 2025
Great place stay
Noah R
Noah R, 1-night trip
10/10 Exceptional
Jun 6, 2025
It was very clean and staff was very friendly.
Arlen
Arlen, 3-night trip
10/10 Exceptional
Jun 23, 2025
Nicer than I expected, and having the shipping center right there was great! The staff was wonderful and nice!
Aric
Aric, 2-night trip
8/10 Very good
Apr 21, 2025
Lovely place and location. Staff was great.
Melvin
Melvin, 4-night trip
10/10 Exceptional
Jun 11, 2025
Last at front desk was incredible! So helpful! Room was excellent
Joan
Joan, 1-night trip
10/10 Exceptional
Apr 6, 2025
Always my go to when I come visit AZ!
Julia
Julia, 1-night trip
8/10 Very good
Dec 27, 2024
Good stay, staff was very friendly.
Roberto
Roberto, 1-night trip
10/10 Exceptional
Feb 26, 2025
Great accommodation
Great hotel and great location. Clean and comfortable.
Cynthia
Cynthia, 1-night trip
10/10 Exceptional
Apr 22, 2025
excellent and very clean
Krishia
Krishia, 1-night trip
10/10 Exceptional
Jun 26, 2025
The people
Frank
Frank, 4-night trip
10/10 Exceptional
Feb 16, 2025
I appreciated the friendly staff, clean environment and quiet location
Bob
Bob, 2-night trip
10/10 Exceptional
Mar 21, 2025
They had the best breakfast possible: 6:30 am - 9:30 am. Parking was easy, and close to many attractions and dining. Highly recommend this hotel.....
Gary P
Gary P, 3-night trip
10/10 Exceptional
Mar 11, 2025
The location of the property was great for food options and ease of getting to and from the locations we were visiting. The staff was always friendly and accommodating to most requests.