可以免费取消我在帕尔马海滩度假村和水疗中心里维埃拉玛雅全包的预订并获得全额退款吗？

是的，帕尔马海滩度假村和水疗中心里维埃拉玛雅全包在我们网站上提供可全额退款的客房房价。如果您预订了可全额退款的房价，则可以在入住前的一定天数之前取消，具体取决于该住宿的取消政策。请务必查看该住宿的取消政策，了解确切的条款和条件。

帕尔马海滩度假村和水疗中心里维埃拉玛雅全包有游泳池吗？

是的，有6 个室外游泳池和儿童游泳池。

帕尔马海滩度假村和水疗中心里维埃拉玛雅全包是否允许携带宠物入住？

很抱歉，不允许携带宠物和服务型动物。

何时可在帕尔马海滩度假村和水疗中心里维埃拉玛雅全包办理入住和退房？

开始办理入住：15:00；停止办理入住：00:00。退房时间为 12:00。延迟退房需要支付一定数额的费用（视客房供应情况而定）。

在帕尔马海滩度假村和水疗中心里维埃拉玛雅全包及其附近有什么游览观光项目？

现场活动包括划皮艇、浮潜和排球，您可以畅享其中，还可以在现场的网球场锻炼提升您的球技。现场娱乐活动包括健身课程、排球和瑜伽。尽情享受 SPA 水疗，在热水浴缸中舒缓您的感官，或从 6 个室外游泳池中任选一个畅游。帕尔马海滩度假村和水疗中心里维埃拉玛雅全包也拥有3 间泳池酒吧、3 间池畔酒吧和24 小时健身俱乐部，以及桑拿房、游乐厅/游戏室和花园。

帕尔马海滩度假村和水疗中心里维埃拉玛雅全包店内或附近是否有餐厅？

是的，有 6 家店内餐厅，提供国际美食。

帕尔马海滩度假村和水疗中心里维埃拉玛雅全包拥有配备私人热水浴缸的客房吗？

是的，每间房间拥有室内私人热水浴缸。

帕尔马海滩度假村和水疗中心里维埃拉玛雅全包配备任何户外私人空间吗?

是的，每间房间都有备有家具的阳台或露台。

帕尔马海滩度假村和水疗中心里维埃拉玛雅全包周边区域环境如何？

帕尔马海滩度假村和水疗中心里维埃拉玛雅全包位于在水滨，仅需 1 分钟步行可至佩通皮奇湾。

莫雷洛斯港帕尔马海滩度假村和水疗中心里维埃拉玛雅全包住宿优惠| Hotels.com 好订网

Q: 帕尔马海滩度假村和水疗中心里维埃拉玛雅全包有游泳池吗？

是的，有6 个室外游泳池和儿童游泳池。

Q: 帕尔马海滩度假村和水疗中心里维埃拉玛雅全包是否允许携带宠物入住？

很抱歉，不允许携带宠物和服务型动物。

Q: 帕尔马海滩度假村和水疗中心里维埃拉玛雅全包拥有配备私人热水浴缸的客房吗？

是的，每间房间拥有室内私人热水浴缸。

6/10 好

2025 年 9 月 25 日

At lot of the services and restaurants were not open.

Justin，4 晚行程

Expedia真实住客点评

8/10 很好

2025 年 8 月 15 日

Georgina，3 晚行程

Expedia真实住客点评

2/10 很差

2025 年 8 月 9 日

I would not recommend staying here! Went for a quick family getaway for a week before all the hustle & bustle of the school year. HUGE MISTAKE 😳. First, the hotel is not listed in google maps so our driver had to circle several times in order to even find the property. The property has no signage anywhere so once you’ve arrived you don’t even know you’ve arrived. We then pull up to the lackluster entrance of the resort(if you want to call it that). We stepped out of our black car onto maybe Gilligan’s Island, that may be a compliment actually. You are greeted with the horrendous smell of sewage. No bellhop, no welcome drink just FUNK!!! Our kids immediately looked at us and was like y'all got scammed didn’t y’all. We were mortified. The smell, the lack of proper greeting. Our room wasn’t ready, which for the life of me I couldn’t understand because it seemed as if we were the only people on the “resort”. There is so much more to write about this place, but I’m getting worked up again just thinking about it! Save your money… I wouldn’t even accept a free vacation from this place. Do better. You all should not be open for business. I will say the staff was apologetic & sympathized with us.

Shari，3 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 8 月 5 日

Love it!

alejandra，5 晚家庭旅行

Expedia真实住客点评

4/10 尚可

2025 年 8 月 3 日

Expedia真实住客点评

6/10 好

2025 年 8 月 2 日

Only 1 restaurant open for breakfast same food every day only 1 restaurant open for lunch same food every day and only one restaurant open for dinner different style of cuisine daily they do offer Pizza most days not all days from Al Forno pizza which is very good. No beach access at all what is left of the beach that’s not destroyed is covered in seaweed they also have a lot of construction going on I was told 20 percent occupancy was there during our stay I tried to book a salon experience they were closed also.The room was cleaned daily and staff was very friendly. Would I return not likely

stephanie，4 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 7 月 29 日

Donald，4 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 7 月 25 日

Very good

Roya，6 晚行程

Expedia真实住客点评

4/10 尚可

2025 年 7 月 23 日

The beaches were completely unusable. I had planned a beach resort vacation for my son and partner, only to arrive and find the entire beach closed due to excessive seaweed and a pervasive, unpleasant smell throughout the property. The facilities are definitely not as nice as advertised. It’s a quiet place—mainly because there were very few guests. On the positive side, the restaurant staff were exceptionally polite and friendly, and the spa was excellent. However, dealing with management was a completely different experience. They were unreasonably strict and unwilling to listen to any concerns. I had to check out after just a few days due to the overwhelming seaweed odor and lack of beach access, but they refused to acknowledge or find a reasonable middle ground due to my early check out.

Mohammad Mustafa，7 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 7 月 18 日

Antonio，7 晚家庭旅行

Hotels.com真实住客点评

2/10 很差

2025 年 7 月 16 日

Seaweed smell is terrible. No activities/shows in the resort. Limited food options. Buffet is not open. No beach available. Beach is full of seaweed and whole resort smells bad. Can't sit in the balcony because of smell. Very bad resort. Not all restaurants are open everyday. Lobby is empty.

Anil，7 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 7 月 14 日

The view and pools

Jorge De la，7 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 7 月 6 日

The staff was awesome and the cuisine was incredible, kudos to the chefs and the staff

Franz，3 晚家庭旅行

Expedia真实住客点评

6/10 好

2025 年 4 月 18 日

Jennifer，7 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 4 月 17 日

Lots of pools.

Brittany Terri，5 晚家庭旅行

Expedia真实住客点评

6/10 好

2025 年 3 月 30 日

Beach is not clear water and lots of weeds in the water and not any entertainment in the night.

Samandeep Singh，7 晚家庭旅行

Expedia真实住客点评

8/10 很好

2025 年 3 月 29 日

Beautiful resort and amazing staff (they were the highlight). Our favorite was the cabanas on the beach. Under new ownership with renos underway so lowlight was loud construction one night until 2 am and no running water on our departure day at 5:30 am (no shower before long travel day). There were no 'heads up' about these. Got called daily about meeting with sales person for excursions, etc, despite being very clear we weren't interested. Beach is very rocky (big rocks) and lots of seaweed at times. Overall, trip was good, but probably would try som

Chad，7 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 3 月 24 日

This was our very first family vacation with our 2 kids. Everything was amazing. The food at every restaurant was incredible, the staff were all amazing. The waiter Alma was our favorite, she was always brining drinks, telling us about Mexico. The property was clean, the kids side pool does need to be renovated but our kids were in there for hours every day. Highly recommend!!!

Melina，7 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 3 月 19 日

Benjamin，5 晚行程

Expedia真实住客点评

8/10 很好

2025 年 3 月 17 日

The food was average as far as variations which would be okay for a short stay, but it became monotonous after a few dinners and lunches. The rooms and property were VERY clean. The beach is not great. Lots of seaweed, rocky and murky. Beach beds are nice, it just not a swimable beach and there is no where to walk along the beach as it is blocked off about a 1/2 mile down with walls and no sand. Every staff member was amazing and got us anything we needed. Great for a short stay as long as you don't want to get in the ocean water from the beach.

Emily，9 晚家庭旅行

Expedia真实住客点评

8/10 很好

2025 年 3 月 10 日

The hotel was well maintained and staff were mostly all really friendly and professional. The atmosphere was great and we never felt like the hotel was jammed. The food was amazing and the pop-up stands for lunch was great. Even the buffet for breakfast and lunch was great. But some guests were there to party and they kept me and my two kids up a few nights. Maybe ensuring that adults are not in a room next to someone with kids could be helpful. The expeditions offered at the hotel are way too expensive. Expediation offered them and they were affordable. The guy offering Kayak time is not telling you at first that you need to pay and then he refused our money in front of everyone. If you choose this hotel, plan for a shuttle to and from the airport. It is not provided in the package nor mentioned.

Véronique，5 晚家庭旅行

Expedia真实住客点评

8/10 很好

2025 年 3 月 6 日

We had a wonderful time at the Palmar Beach resort, formally named the Azul Beach Resort. The food was the best part, with 5 or 6 dining options. We had some amazing meals and amazing service. The name a few people that helped us at the restaurants and around the hotel: Javier, Mateo from the main dinning room, can't remember the name. Jesus, Angel from Al Forno the pizza and service was amazing and enjoyed eating and talking with them everyday! Mannanuel, Cruz and a taller guy helped us and 2 different locations for dinner and were absolutely amazing team. Really grateful for them all. We spilt drinks each night, had to reorder do to kids not likely they food choices and we got no issues or push back, just quick happy service. Thank you guys!! Around the hotel we had Emir and Bettyna help us most and really made us feel taken care of. The house keeping was good. No complaint on their work, our only issue was they didn't come at the same time each day, so we never knew when to expect. The service staff spoke very little english which made it hard to communicate any requests, like more towels or water. Lastly we needed an extra bed for our room and had to ask 10 times over 8 hours (through the main desk, operator on the room, bell boy, and a housekeeper). at 9 pm I went up to the front desk crying I was so tired before we finally got our 5th bed for 5 people. So that sucked. But it was all uphill from that moment. Great time overall. Safe, quiet, clean and fun!

Kent，6 晚家庭旅行

Expedia真实住客点评

8/10 很好

2025 年 3 月 3 日

Was really nice. Everything was clean food was good. We had no problem waking up and getting chairs right by the pool. Place was pretty empty but nice and quiet . Just was hoping for some adult intertainnment (bands/music for the evening.

Larry gene，9 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2025 年 2 月 27 日

Many dining options, and many pools and activities to do.

Tammy，6 晚浪漫旅行

Expedia真实住客点评

8/10 很好

2025 年 2 月 12 日

The staff is very friendly and attentive. The food quality is very good.

Erik，4 晚行程

Expedia真实住客点评

帕尔马海滩度假村和水疗中心里维埃拉玛雅全包

Palmar Beach Resort and Spa Riviera Maya All-Inclusive

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