The refurbished reception, bar and public lounge area is very classy, smart and clean. The staff are wonderful, helpful and courteous, thankyou. I was provided with a room close to reception as requested, thankyou. However, TV didnt work, room very cold and broken dispenser in bathroom. All very clean amd comfortable though.
CLAIRE LOUISE
CLAIRE LOUISE,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 16 日
Family stay, very clean hotel, large and clean room. The only issue was the beds, the mattresses on the main bed and sofa bed were so hard and uncomfortable. The sofa bed mattress is also very thin so could fit the springs. Not of a good standard at all. This made our stay unpleasant and we barely slept. Parking is expensive should be free for guests.
Laurence
Laurence,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 12 日
Staff friendly and courteous
Russell
Russell,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 7 日
Easy parking, great staff and comfortable room. Changes being made to hotel which look great.
John
John,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 12 月 3 日
Leandro
Leandro,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 14 日
nicolas
nicolas,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 11 日
Zoe
Zoe,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 11 月 10 日
Place was a building site.
Reception on 1st floor.
Entry via a fire door - poor for less able guests.
Heating not working in room allocated needed to move.
Robert
Robert,3 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 11 月 9 日
Nigel
Nigel,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 10 月 31 日
Parking ok
Will
Will,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 10 月 24 日
This was a 1-night stay for work. The car park was not free (£10). I was in room 157 which was spacious as was the ensuite - lovely large bath towels. TV was okay as was the WiFi. On arrival in the room the remote for TV was not working, went to reception to report and within 10 minutes maintenance was knocking at my door, repairing the issue. I asked for decaf tea and coffee in room, only decaf coffee provided. Bed was comfortable.
I ate in the hotel restaurant and it took a while to get served (to order food and drinks). It took another while for food to arrive (the restaurant was not busy - about 12 people) and I had to ask for the drink I had ordered with my food, when my food arrived - service in the restaurant was poor.
The hotel is undergoing renovation at the moment but lifts are still accessible.
Ian
Ian,1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 10 月 22 日
Stay Away-if you like to punish your self GoAhead
The toiletries are finished, no tissue paper no Soap in the bathing area, the bottles were empty. They value their policies more than customer services so be aware once you booked with them you are trapped.
Shayan
Shayan,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 21 日
Florian
Florian,1 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 10 月 21 日
The hotel was a building site, there was a smell of burning in the restaurant, this made me uneasy and I checked my escape route on my way to my room.
The restaurant lacked ambience, due to presence of building materials and partitions, very disappointed.
Anne
Anne,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 9 月 29 日
Lee
Lee,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 9 月 28 日
david
david,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 21 日
Lovely stay either side of our holiday.
It was a clean and comfortable room both sides of our holiday. Tea tray and toiletries also included and lovely to have blackout curtains.
Sarah
Sarah,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 21 日
Lisa
Lisa,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 9 月 16 日
Parking was very expensive
Reema
Reema,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 15 日
Rajkumar
Rajkumar,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 13 日
Convenient
Friendly staff. 20 minutes walk to the nearby shops and restaurants
Selliah Victor
Selliah Victor,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 13 日
James
James,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 5 日
Jordan
Jordan,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 8 月 30 日
Staff were great but property is tired and in between conversation to holiday inn. Also not clean, blood staines on sheets, made the mistake of looking under the bed, etc