Very pleasant welcome on arrival and given very spacious room for a single traveller with very large bathroom. Room comfortable and clean. Cooked breakfast was extra, but very nice indeed.
Dave
Dave,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 12 月 9 日
Paid for breakfast was told had to pay an extra £10 for a full breakfast, i wasn't the only 1 that thought that they had paid. if i had paid for continental could they not have took the price off full , ended buying full breakfast in the the coffee pot 😐
Clean rooms stay here lots very conveniently situated 2 mins from the railway station. Quiet reasonably priced bar for food and drink.
Staff all good and polite.
Steve
Steve,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 31 日
Ashleigh
Ashleigh,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 9 日
Ms Anne
Ms Anne,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 22 日
Nice clean room and bathroom.
Great staff. Super location.
Very neat place to stay.
Very pleased
Keith
Keith,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 19 日
An enjoyable stay
Very clean and comfortable room. Friendly and welcoming staff and lovely continental breakfast included in price. Plenty of on-street parking near the hotel and within walking disrance to.the main centre. Good value for money.
Our only complaint was that the restaurant was not serving food in the evening as the chef was away. One of the reasons we had chosen the hotel was that it had a restaurant, and food choices nearby were limited unless walking some distance.
Other than that, we really enjoyed our stay. Thank you
david
david,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 9 月 16 日
It’s basically a pub, opposite railway station, offering a basic continental breakfast, packaged cereal etc. I went instead to the Thistle-Do-Me in nearby Walkergate for a delicious inexpensive breakfast. The only time I stayed for dinner there was none available in absence of chef.
I was alone in room for three and found storage inadequate and found the wi-fi too weak to use unless I went out on the landing.
Older clientele but mostly fit hikers with small cases/backpacks who could negotiate the steep stairs. Heating was on but via a timer. Shower fine.
Excellent access to trains and buses, hiking trails, castle and river walks along with good restaurants and shops. Great town to stay made up for average accommodation.
Peter
Peter,4 晚行程
Expedia真实住客点评
8/10 很好
2025 年 9 月 16 日
Frances
Frances,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 12 日
We pleasantly surprised at The Castle hotel. It was smart inside and very comfortable.
Andrea
Andrea,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 9 月 9 日
Disappointed
When I arrived I discovered that hotels.com had mistakenly mentioned parking on site but there was none - I had to pay £7 to park in the station carpark. Then when I saw the bedroom I was disappointed by the size of the room and the size of the hand basin.
Ian
Ian,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 7 日
Historic, helpful staff, close to train station
Angela
Angela,2 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 9 月 5 日
Clean room if decor a little tired. Our tv didn’t work but three separate members of staff tried to sort it out which they did eventually. Staff lovely and friendly.
Rui
Rui,2 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 9 月 4 日
Charming place with a very nice and helpful check in staff! Overall, room was decent and clean; although bed was not too comfortable. Excellent location to train station and walking distance to restaurants and shopping. Adorable little town.
Theresa
Theresa,1 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 8 月 30 日
Staff friendly and helpful...good places to walk out to
Mrs Wendy A
Mrs Wendy A,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 30 日
Geoffrey
Geoffrey,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 29 日
Excellent Hotel and Staff
Hotel is very clean, reasonably priced and the breakfast is good. Handy for the town centre and the historic walls for a walk.
Staff are super friendly and helpful. Stayed a few times now for work and always look to stay here when working in the area.
Dave
Dave,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 28 日
Very friendly staff, clean room, good size, good continental breakfast
Norman
Norman,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 8 月 25 日
Nice hotel
Nice hotel in good location next to train station and short walk to centre of town. Good breakfast and room was clean and modern.
Susan
Susan,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 13 日
Patricia
Patricia,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 10 日
Lovely
Lovely room
Very tasteful decor
Although floor was sloped...
Had fabulous time at Karaoke finished off this morning with lovely continental breakfast lots of choice food very good quality. Staff lovely
Frances
Frances,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 6 日
Dale
Dale,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 3 日
On the whole good stay. But…I believed there was free parking but I had to pay for parking at railway station opposite. And I believed I had already booked and paid for my dog but on arrival was told I owed extra. I booked through Expedia and was told by the staff at hotel that it was Expedia’s fault as they don’t take payment for dogs prior to the stay.
The breakfast was only continental which isn’t made clear when booking.