Our room was not clean upon arrival, with hair left in the shower. When I requested cleaning, it was only marginally improved. The most serious issue occurred when housekeeping repeatedly tried to enter our room while we were sleeping, despite the door lock being engaged. They banged on the door and did not understand when we told them to leave.
I later spoke with the manager, Vijay, who apologized and said he would address the issue. However, after I left for the gym (where the elliptical machine felt unsafe), the cleaning staff entered the room again, upsetting my daughter, who repeatedly told them to leave.
Overall, the experience felt unsafe and extremely unprofessional—more like a low-quality motel than a hotel.