This is my second stay in four months and I will definitely be booking again. Our first stay in September was perfect. ZERO COMPLAINTS! This trip, not necessarily a complaint, however more of a suggestion to the location.
I booked a one bedroom suite and we arrived late in the evening so we were given a handicap room. I imagine it’s a first come, first serve basis sort of thing.. This isn’t a problem.. However, the carpet in the hallway leading to our room was missing a transition strip making it unsafe coming from the tile to the carpet and carpet had a couple of wrinkles in it making trip hazards. Not a huge issue for myself and my teenagers that traveled with me, but this certainly isn’t the ideal pathway to a handicap accessible room.
The toilet was VERY unstable and wobbly—- could be an issue for someone who did in fact have a handicap or even so for someone who didn’t.
There were not any sheets or pillows for the fold out bed. My reservation said I had three. Room said it slept four. It should have been prepped for us.
The remote to the tv had dead batteries,
The coat closet was not cleaned. It had garbage and hair ties in it.
Aside from all the minor things, our stay was great. None of the issues were major but very well could have been.