Hot tub was warm at best, and dirty. Though the hotel claimed to be smoke-free, there was a strong smell of tobacco smoke in the stairwell, where there also was a commercial vacuum cleaner sitting next to the door. It was late at night, with no other guests in the hallways or stairwell, so it definitely appeared that whoever was cleaning the stairwell had also been smoking in the stairwell. The pool also looked dirty.
When I pay $175 for a night, I expect these basic things to be, well, basically provided at minimum. If you says it’s nonsmoking, then there shouldn’t be ANY cigarette smoke in the building. When you advertise a hot tub, it should be hot, not the same temp as the pool. Basic.