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Holiday Inn Express Surprise by IHG

2.5 star property
Surprise hotel with outdoor pool and 24-hour fitness

Choose dates to view prices

At Holiday Inn Express Surprise, an IHG Hotel, fuel up for the day with a breakfast buffet. Unwind in the spa tub or soak up some sun by the outdoor pool with comfortable loungers. With free WiFi and concierge services, this hotel is a perfect blend of relaxation and convenience.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free parking
  • Free WiFi
  • Connecting rooms available
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Outdoor pool
  • 24-hour fitness center
  • Hot tub
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Front-desk safe
  • Snack bar/deli
  • Water dispenser
  • Laundry service

Feel at home (6)

  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
The current price is CNY725
CNY831 total
includes taxes & fees
Dec 22 - Dec 23

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

9.6 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility)

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Accessible (Mobility)

Standard Room, Accessible (Mobility) | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, Accessible (Mobility)

7.2 out of 10
Good
(9 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
  • Sleeps 4
  • 2 Double Beds OR 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room

10.0 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

9.8 out of 10
Exceptional
(76 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

9.8 out of 10
Exceptional
(82 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds

9.6 out of 10
Exceptional
(28 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Sofa bed - queen
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed

9.6 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Sofa bed - king
  • Sleeps 4
  • 1 King Bed

Similar properties

Lobby
Hilton Garden Inn Surprise Phoenix
  • Pool
  • Pet friendly
  • Free parking
  • Free WiFi
9.4 out of 10, Exceptional, 666 reviews
The price is CNY918
CNY1,052 total
includes taxes & fees
Jan 3 - Jan 4, 2026
Hilton Garden Inn Surprise Phoenix
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About the neighborhood

Map
16540 N Bullard Ave, Surprise, AZ, 85374

What's nearby

  • Surprise Stadium - 8 min walk - 0.8 km
  • Surprise Tennis Center - 12 min walk - 1.0 km
  • Sun Village Golf Course - 15 min walk - 1.3 km
  • Westgate Entertainment District - 19 min drive - 23.3 km
  • State Farm Stadium - 19 min drive - 24.0 km

Getting around

  • Phoenix Deer Valley Airport (DVT) - 35 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 48 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬15 min walk
  • ‪In-N-Out Burger - ‬18 min walk
  • ‪Better Buzz Coffee - ‬18 min walk
  • ‪Circle K - ‬3 min drive
  • ‪Bonfire Craft Kitchen & Tap House - ‬3 min drive

About this property

Holiday Inn Express Surprise by IHG

When you stay at Holiday Inn Express Surprise by IHG, you'll be within a 15-minute drive of Peoria Sports Complex. For a bit of exercise, you can visit the 24-hour fitness center or go for a swim in the outdoor pool. A hot tub and a snack bar/deli are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers say great things about the helpful staff and breakfast.

At a glance

DONE

Hotel size

    • 115 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible parking on site
    • Onsite parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Snack bar/deli
  • Water dispenser

What to do

  • Hiking/biking trails nearby
  • Horse riding nearby
  • Fishing nearby

Working away

  • Business center
  • Meeting room
  • Computer station
  • Conference space (581 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool
  • Hot tub
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible parking
  • Assistive listening devices available

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Children & extra beds

  • Rollaway beds are available for USD 10.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Also known as

Holiday Inn Express Hotel Surprise
Holiday Inn Express Surprise
Holiday Inn Express Surprise Hotel Surprise
Holiday Inn Express Surprise Hotel
Holiday Inn Surprise
Holiday Inn Surprise
Surprise Holiday Inn
Surprise Holiday Inn

Frequently asked questions

Does Holiday Inn Express Surprise by IHG offer free cancellation for a full refund?

Yes, Holiday Inn Express Surprise by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Holiday Inn Express Surprise by IHG?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 10 PM.

Are pets allowed at Holiday Inn Express Surprise by IHG?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Holiday Inn Express Surprise by IHG?

Yes, there's free self parking. Free RV/bus/truck parking is available.

What are the check-in and check-out times at Holiday Inn Express Surprise by IHG?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. Check-out time is 11 AM. Express check-out and contactless check-out are available.

Is there an onsite casino at Holiday Inn Express Surprise by IHG?

No, this hotel doesn't have a casino, but Desert Diamond Casino - West Valley (18-min drive) is nearby.

What is there to do at Holiday Inn Express Surprise by IHG and nearby?

Have fun with nearby activities like fishing, hiking, and horseback riding. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Holiday Inn Express Surprise by IHG also has a 24-hour fitness center.

What's the area around Holiday Inn Express Surprise by IHG like?

Holiday Inn Express Surprise by IHG is a short 8-minute walk from Surprise Stadium and 14 minutes' walk from Surprise Tennis Center. Travelers say that the hotel is in a great location.

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Reviews

Holiday Inn Express Surprise by IHG Reviews

9.4

Exceptional

9.6

Cleanliness

10

Location

9.6

Staff & service

9.4

Eco-friendliness

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast options were varied and hearty, with many guests praising the quality and selection. (70 reviews)
  • The property is conveniently located near various restaurants and dining options, including a highly-recommended on-site restaurant. (8 reviews)
  • The pool was heated, clean, and fully stocked with clean towels, making it a great amenity for guests. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Breakfast
Bed
Location
Amenities
Family friendly
Shower
Children
Value

Reviews

10/10 Exceptional

This place was all around excellent!
Sudeepto, 1-night trip

10/10 Exceptional

Jacob at the front desk was very friendly and professional. Check in was very easy. Our room was very clean and comfortable..
Brian, 1-night trip

10/10 Exceptional

Service was great!
Buffey, 1-night trip

10/10 Exceptional

Comfy rooms. Pleasant service
Marie, 1-night trip

10/10 Exceptional

All around pleasant stay.
Marc, 2-night trip

8/10 Very good

Great location
Bret, 2-night trip

10/10 Exceptional

Very nice hotel, and great breakfast.
Barbara, 1-night trip

10/10 Exceptional

Great place to stay

Close to event and family. Felt safe, comfortable, good breakfast. Will stay here again.
Scott, 3-night trip

10/10 Exceptional

The staff was so amazing. Super friendly and accommodating. The breakfast was hearty and good, the pool heated year round. We will definitely stay here again when we return to Atizona.
Anna Marie Valles, 3-night trip

10/10 Exceptional

Was exactly what I needed and breakfast was a real treat
Johan, 3-night trip

10/10 Exceptional

Kept breakfast bar stacked even with a big group.
Lisa, 2-night trip

10/10 Exceptional

It was ver clean and great to stay at!
Terea, 3-night trip

10/10 Exceptional

Great place, so clean and amazing customer car. Breakfast included
Carlos, 1-night trip

10/10 Exceptional

EVERYONE WAS SO NICE, THE ROOM WAS GREAT, BREAKFAST WAS GREAT. BEST EXPERIENCE SO FAR. THANK YOU
Maria P, 2-night trip

10/10 Exceptional

Everything is good
Jacinto, 2-night trip

10/10 Exceptional

Very clean and safe. Excellent location
Cindy, 3-night trip

8/10 Very good

Yes
Daniel, 2-night trip

10/10 Exceptional

Great staff, super clean. Loved the breakfast
Arthur, 1-night trip

10/10 Exceptional

Great staff. Nice stay
nicole, 1-night trip

10/10 Exceptional

This is a very nice Holiday Inn Express. From the moment we walked in, until we left, any staff we met were professional and courteous. The room was clean and the AC was great!!! The breakfast wasn't bad either!!
Kathryn, 1-night trip

10/10 Exceptional

Well kept and convenient.
Benjamin John, 2-night trip

10/10 Exceptional

Hotel was nice and accommodating, the continental breakfast was also good.
Cesar, 2-night trip

10/10 Exceptional

Love this hotel
Stephanie, 2-night trip

8/10 Very good

Location for baseball events is great .
Ana Flavia, 5-night trip

10/10 Exceptional

Very professional and comfortable
Thomas, 1-night trip