The Riverside House Hotel offers a serene riverside retreat with a charming garden and inviting bar. Unwind on the sunny terrace, savor delicious meals at The Riverside Terrace restaurant, or stay connected with in-room WiFi.
17 Mill Street, Mildenhall, Bury St Edmunds, England, IP28 7DP
What's nearby
Royal Worlington & Newmarket Golf Club - 3 min drive - 2.3 km
Mildenhall Stadium - 12 min drive - 8.0 km
Newmarket Racecourse - 17 min drive - 18.7 km
The Apex - 20 min drive - 25.1 km
Ely Cathedral - 26 min drive - 26.8 km
Getting around
Cambridge (CBG) - 21 min drive
Stansted Airport (STN) - 52 min drive
Kennett Station - 9 min drive
Shippea Hill Station - 13 min drive
Newmarket Station - 16 min drive
Restaurants
McDonald's - 3 min drive
Angel's Cafe - 3 min drive
The Half Moon - 14 min walk
Crumbs Cafe - 4 min walk
KFC - 4 min walk
About this property
The Riverside House Hotel
Located near a train station, The Riverside House Hotel is a great choice for a stay in Bury St Edmunds. For a bite to eat, guests can check out The Riverside Terrace, which is open for breakfast, lunch, and dinner and offers garden views. A bar/lounge, a terrace, and a garden are other highlights at this Georgian hotel. Fellow travelers say great things about the helpful staff.
At a glance
DONE
Hotel size
15 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Local laws may restrict unmarried guests from sharing a room
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 6:30 AM–10:00 AM
Restaurant
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
Traveling with children
Children's menu
Working away
Meeting room
Services
24-hour front desk
Luggage storage
Wedding services
Facilities
Built in 1800
Safe-deposit box at front desk
Garden
Terrace
Banquet hall
Georgian architecture
Accessibility
Elevator
Wheelchair-accessible registration desk
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Special features
Dining
The Riverside Terrace - Overlooking the garden, this restaurant serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately GBP 9.95 for adults and GBP 9.95 for children
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Riverside House Hotel Bury St Edmunds
Riverside House Bury St Edmunds
The Riverside House
The Riverside House Hotel Hotel
The Riverside House Hotel Bury St Edmunds
The Riverside House Hotel Hotel Bury St Edmunds
Frequently asked questions
Does The Riverside House Hotel offer free cancellation for a full refund?
Yes, The Riverside House Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Riverside House Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Riverside House Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at The Riverside House Hotel?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
What is there to do at The Riverside House Hotel and nearby?
The Riverside House Hotel has a garden.
Are there restaurants at or near The Riverside House Hotel?
Yes, The Riverside Terrace offers alfresco dining and garden views.
What's the area around The Riverside House Hotel like?
The Riverside House Hotel is located by the river, a short 5-minute walk from Mildenhall and District Museum.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
The Riverside House Hotel Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.4
Cleanliness
9.0
Location
9.4
Staff & service
8.2
Eco-friendliness
8.8
Property conditions & facilities
What guests liked
Breakfast was plentiful, delicious, and a highlight of the stay with many guests praising its quality. (23 reviews)
Evening meals and breakfast were lovely with attentive staff. (4 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Breakfast
Room
Food
Bed
Bathroom
Gardens
River
Restaurant
Furniture
Reviews
10/10 Exceptional
Aug 10, 2025
Lovely hotel and garden, clean and tidy rooms and staff were really friendly z
Lorna
Lorna, 1-night trip
10/10 Exceptional
Aug 14, 2025
Fabulous hotel in a great location
This is our third stay in this amazing hotel and its worth every penny. The staff are amazing and so helpful, the rooms are fabulous and breakfast is the best ever. We cant wait to visit again next year.
Amanda
Amanda, 1-night trip
6/10 Good
Sep 8, 2025
Rooms very tired & dated. Breakfast very good
Verified traveler
1-night trip
10/10 Exceptional
Aug 21, 2025
Riverside
The room was very clean and welcoming.
We dined in the restaurant very fair selection and served very hot. Breakfast was a full selection, and cooked to order.
Ken
Ken, 2-night trip
10/10 Exceptional
Sep 29, 2025
All great - nice comfortable room, lovely bathroom (with lashings of piping hot water (that seems to be missing in lots of hotels), good parking, superb breakfast, sensible price and, above all, really friendly welcome. What's not to like?
DAVID
DAVID, 1-night trip
10/10 Exceptional
May 27, 2025
Lovely old property, excellent customer service, large rooms and comfortable bed
Andrea
Andrea, 1-night trip
6/10 Good
Aug 17, 2025
Weekend stay
Staff were great. Lovely breakfasts.
However parking was an issue, and there were late night functions on both nights of our stay. Our room was above the function area, so the feeling was more like staying in a room above a pub. Because of the functions there was no restful area for residents.
The marketing information does not reflect the actual hotel and location.
David
David, 2-night trip
10/10 Exceptional
Apr 2, 2025
Checking in was very fast the lady on reception was very nice and helpful.
Brent
Brent, 1-night trip
8/10 Very good
Dec 2, 2024
Lovely hotel, breakfast was nice
Shannon
Shannon, 2-night trip
8/10 Very good
Apr 28, 2025
The staff made us feel very welcome and were very considerate
Sarah
Sarah, 1-night trip
8/10 Very good
May 8, 2025
Pleasant garden to sit in duringt he evening
Philip
Philip, 1-night trip
8/10 Very good
May 30, 2025
Excellent sized family room, in fact two rooms.
Friendly service, good breakfast and a lovely garden.
Some minor maintenance issues such as some bulbs out in the twin beds room and shower holder loose from the wall. Overall though very lovely place to stay. Happily would stay again.
John
John, 2-night trip
8/10 Very good
Jun 3, 2025
Lovely big room. Complied with request for quiet room. Wish it had a bath. Breakfast very nice. Staff helpful.
Dee
Dee, 2-night trip
10/10 Exceptional
Oct 2, 2024
Excellent
Comfortable room, great staff, and excellent food
Michael
Michael, 1-night trip
8/10 Very good
Sep 11, 2024
Good place to stay for one night.
Chris
Chris, 1-night trip
10/10 Exceptional
Aug 17, 2024
Brilliant hotel
Loving this hotel 🏨 super friendly staff will always come back✔️
Kevin
Kevin, 1-night trip
10/10 Exceptional
May 30, 2023
Great hotel
Superb stay, lovely staff, great breakfast
Dale
Dale, 1-night trip
10/10 Exceptional
Jul 24, 2024
Great hotel
Wonderful hotel in tranquil location. Good food & great staff.
Phil
Phil, 1-night trip
10/10 Exceptional
Jan 8, 2025
Lovely people and really helpful
Brent
Brent, 1-night trip
10/10 Exceptional
May 15, 2023
Mr KZ
Very friendly staff, clean and tidy hotel, good breakfast.
Kestas
Kestas, 1-night trip
8/10 Very good
May 25, 2025
Good stay, needs updating
Really friendly staff. Lovely views from our room of the garden. Delicious breakfast. Quick and easy check in and out.
The only downside is that the room could do with a little renovation. The toilet seat was half hanging off, the flush didn’t work properly and the carpet was quite worn in places.
Verified traveler
1-night trip
10/10 Exceptional
Aug 13, 2023
Friendly and helpful hotel
Lovely hotel with great very friendly staff.
Julia
Julia, 1-night trip
8/10 Very good
Apr 30, 2025
Welcoming stay at The Riverside
The staff were very friendly & helpful and the evening menu & food was good. The Honeymoon suite was was a good size room with a nice bathroom & good shower, which is rare these days. The carpet however was a little grubby. You can hear the bar music below the room until late.
Alan
Alan, 2-night trip
10/10 Exceptional
Apr 30, 2024
Lovely breakfast
Cindy
Cindy, 2-night trip
10/10 Exceptional
Nov 11, 2023
The staff, service, and accommodations was excellent and walking distance to restaurants and grocery stores. Will definitely stay there again.